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Rochester Volkswagen

(352 reviews)
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–6:00pm 7:30am–5:30pm
Tuesday 8:30am–6:00pm 7:30am–5:30pm
Wednesday 8:30am–6:00pm 7:30am–5:30pm
Thursday 8:30am–6:00pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm Closed
Sunday Closed Closed
2023 state dealer award
View 4 awards
2023 state dealer award 2022 state dealer award
2023 consumer dealer award 2022 consumer dealer award

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Reviews

(352 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Rochester Volkswagen from DealerRater.

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I had a fantastic experience working with Bobby while

I had a fantastic experience working with Bobby while purchasing my new Tiguan. From start to finish, they were knowledgeable, patient, and genuinely helpful—no pressure, just honest answers and great service. I appreciated how smooth and stress-free the whole process was. If you’re in the market for a car, I highly recommend asking for Bobby—you won’t be disappointed!

I had a fantastic experience working with Bobby while

I had a fantastic experience working with Bobby while purchasing my new Tiguan. From start to finish, they were knowledgeable, patient, and genuinely helpful—no pressure, just honest answers and great service. I appreciated how smooth and stress-free the whole process was. If you’re in the market for a car, I highly recommend asking for Bobby—you won’t be disappointed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Our sales person, Jimmy Breitmaier, was great.

Our sales person, Jimmy Breitmaier, was great. He really knew the product well and didn't try to oversell us. Went above and beyond to locate a vehicle we wanted as their inventory was somewhat limited at the time.

Our sales person, Jimmy Breitmaier, was great.

Our sales person, Jimmy Breitmaier, was great. He really knew the product well and didn't try to oversell us. Went above and beyond to locate a vehicle we wanted as their inventory was somewhat limited at the time.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I worked with Bobby over the past couple of weeks to

I worked with Bobby over the past couple of weeks to secure my lease buy out and it was a pleasure doing business with him. Everything from start to finish went very smoothly. He along with Will and John made my experience a very pleasant one. My car had to be service for a few days so they were quick to make sure I was in a loaner car during the transition. I won’t hesitate to continue doing business with Rochester VW. I will be quick with recommendations to anyone looking to purchase or lease with Rochester VW as well as service issues. Thank you very much.

I worked with Bobby over the past couple of weeks to

I worked with Bobby over the past couple of weeks to secure my lease buy out and it was a pleasure doing business with him. Everything from start to finish went very smoothly. He along with Will and John made my experience a very pleasant one. My car had to be service for a few days so they were quick to make sure I was in a loaner car during the transition. I won’t hesitate to continue doing business with Rochester VW. I will be quick with recommendations to anyone looking to purchase or lease with Rochester VW as well as service issues. Thank you very much.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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This is by far the easiest dealership I’ve dealt with.

This is by far the easiest dealership I’ve dealt with. Super friendly staff and no pressure sales. Ron Jeffrey is a great salesman and made buying out my leased vehicle quick and easy. He answered all my questions and responded in a timely manner to my emails. I would definitely recommend shopping here for your next car.

This is by far the easiest dealership I’ve dealt with.

This is by far the easiest dealership I’ve dealt with. Super friendly staff and no pressure sales. Ron Jeffrey is a great salesman and made buying out my leased vehicle quick and easy. He answered all my questions and responded in a timely manner to my emails. I would definitely recommend shopping here for your next car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I can't praise Armaan Hussain enough for the exceptional

I can't praise Armaan Hussain enough for the exceptional customer service that he provided for us. He supported us at every step of the way and showed great patience on more than one occasion in dealing with our concerns. I have no doubt that I will return to Rochester Volkswagen for my next car, and will certainly recommend this dealership, and Armaan Hussain in particular, to anyone looking to purchase a vehicle. Thanks for everything!

I can't praise Armaan Hussain enough for the exceptional

I can't praise Armaan Hussain enough for the exceptional customer service that he provided for us. He supported us at every step of the way and showed great patience on more than one occasion in dealing with our concerns. I have no doubt that I will return to Rochester Volkswagen for my next car, and will certainly recommend this dealership, and Armaan Hussain in particular, to anyone looking to purchase a vehicle. Thanks for everything!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Yes we were very happy with the dealership and would

Yes we were very happy with the dealership and would recommend to friends and family , thankyou

Yes we were very happy with the dealership and would

Yes we were very happy with the dealership and would recommend to friends and family , thankyou

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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It has always been a pleasure working with Jimmy

It has always been a pleasure working with Jimmy Breitmaier of VW of Rochester and formerly Beranger Volkswagen. Jimmy’s friendly and welcoming personality makes me feel at ease when making a decision on what V W to purchase. Jimmy’s knowledge of VW’s is exceptional. He is always helpful without putting any pressure on me. Jimmy is the best there is and I will always recommend him to family and friends! He goes above and beyond. A true professional! Thank you Jimmy for assisting me with the purchase of my new 2024 Tiguan…I love it! Kathy Scott Leonard

It has always been a pleasure working with Jimmy

It has always been a pleasure working with Jimmy Breitmaier of VW of Rochester and formerly Beranger Volkswagen. Jimmy’s friendly and welcoming personality makes me feel at ease when making a decision on what V W to purchase. Jimmy’s knowledge of VW’s is exceptional. He is always helpful without putting any pressure on me. Jimmy is the best there is and I will always recommend him to family and friends! He goes above and beyond. A true professional! Thank you Jimmy for assisting me with the purchase of my new 2024 Tiguan…I love it! Kathy Scott Leonard

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I am compleatly satisfied with my new car!

I am compleatly satisfied with my new car! Jimmy Breitmaier was a big help, he answered all my questions. I can't thank him enough.

I am compleatly satisfied with my new car!

I am compleatly satisfied with my new car! Jimmy Breitmaier was a big help, he answered all my questions. I can't thank him enough.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Great customer service, Easy to Buy, Easy and Fair Trade

Great customer service, Easy to Buy, Easy and Fair Trade In. 2nd time buying from this dealership. 90 minutes to complete this entire transaction, including test drive.

Great customer service, Easy to Buy, Easy and Fair Trade

Great customer service, Easy to Buy, Easy and Fair Trade In. 2nd time buying from this dealership. 90 minutes to complete this entire transaction, including test drive.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Walked into this dealership, test drove the car, and was

Walked into this dealership, test drove the car, and was on the road, in my new/used car in less than 90 minutes. Second time buying from this dealership. Highly recommend!

Walked into this dealership, test drove the car, and was

Walked into this dealership, test drove the car, and was on the road, in my new/used car in less than 90 minutes. Second time buying from this dealership. Highly recommend!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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