Volkswagen of Rochester

I purchased a Mazda3 that had just been traded in for a VW. I worked with Casey Beranger. Casey was knowledgeable about the car and helpful in completing... the purchase process. She was positive, enthusiastic, and pleasant during my visit there. I would encourage anyone to seek her out when heading to VW of Rochester.

Great deals. Awesome cars. The place to go!!!! Truly friendly people to work with!!!! Jimmy Breitmaier went out of his way to find me the perfect Volkswagen... Passat!!!!

We began our car search on-line and found VW of Rochester had the car we wanted at the best advertised price. My first contact was with Katherine and... she was quick to respond and very helpful. I had some technical questions and she put me in touch with Dwight in the service department; he answered my questions and was easy to speak with. By the time we were ready to buy a few weeks had passed and the price of the car had jumped up a few hundred dollars. Katherine honored the lower price without any hesitation. All of these exchanges took place via email or over the phone. When we arrived at the dealership we met with Jason Barstow and he accompanied us on our test rides. He was knowleagable about the car, shared key features, and kept the atmosphere light and friendly. We had arrived late in the afternoon so by this time the dealership had closed. We were keeping both Jason and JT after hours to complete the initial paperwork but at no time did we feel rushed or pressured to leave. We picked up the car a few days later and met with Marty to sign the papers; another pleasant guy who answered questions easily and was very accomodating. Everything was ready to go, the car was clean and the tank was full. I like the VW product so if the car proves to be a good one I'll definitely come back to VW of Rochester. They work as a team and focus on customer satisfaction.

I recently purchased a vehicle from VW of Rochester and Mark Leahy from sales was incredibly helpful and made the experience super easy. He was patient... and when there were times where we were waiting for something (which inevitably happens when purchasing a vehicle), he did things like allow my wife to check out the new Atlas SUVs. Everything I experienced there was quick, efficient, professional, and came with zero pressure.

Long story short, I was in the market for a commuter car and VW of Rochester was by far the best dealership i stopped at all day. Chet Yung was the gentleman... who sold me my car. He was by far the best salesman I have dealt with. Chet was very knowledgeable when it came to any questions I had and not pushy when it came to selling any vehicles I had questions about. These qualities made the car buying process much more enjoyable, especially after being hassled at other dealerships all day. If you are in the market for a new or used car go to Rochester VW and ask for Chet, the car will sell itself.

I liked it so much, I went back! I bought a second VW sportwagen TDI from Chet Yung at VW of Rochester NH in arguably the easiest car purchase ever. The... staff there are courteous and fun. There is no extra curricular silliness or endless back and forth with a “manager”. The process is an easy conversation and quick action. I’ll go there as long as I need cars.

Smooth transaction. Excellent deal. Worked with Jimmy Breitmaier who made the process of purchasing a vehicle a pleasant experience. Couldn't have asked... for a more professional experience.

Easiest buying process that you'll ever find. No pressure from anyone in the sales department. Transparent prices. And none of that bogus back-and-forth... stuff. They gave me a great deal on a great car and I couldn't be more satisfied. Thank you to Jordan, Jimmy and the team!

We have worked with Chet twice in leasing a new vehicle, as well as when buying a used vehicle for our teenage son. He was so personable and kind and thought... about our comfort when we were there. We appreciate him working hard to get us the deal we wanted and being so great to work with!

Casey Beranger in sales and Katherine Wysocki in business development were two of the most amazing ladies you could ever do business with! They both went... out of their way to make sure I was happy, comfortable, and got the right car, the right color, and the right price for me. Casey and Katherine were there for me every step of the way and feel like they are friends now because of how awesome they truly are. I would not only recommend buying a car from VW of Rochester, the dealer that truly "Rocks!" But I'd definitely go in and see Casey and Katherine. They get it done with a smile and they never give up on getting the right deal for you!