Volkswagen of Rochester

Had a great experience at VW of Rochester. I wasn't even in the market for a new vehicle but I was driving by and saw a car I loved. Went in for a test... drive and loved the vehicle and the salesperson (Casey B.) was super nice. They knew I didn't have a lot of time so they appraised by vehicle while I tested the car. No games, no gimmicks, loved working with them in purchasing my new car. Would definitely do business with them again.

From beginning to end, I had a great experience. Casey Beranger was extremely knowledgeable, and patient. She took the time to explain the features of... my new car and also followed up the next day with an email making sure that I was still pleased my experience and purchase. I would recommend that anyone go to Casey as she was wonderful to work with.

We began our car search on-line and found VW of Rochester had the car we wanted at the best advertised price. My first contact was with Katherine and... she was quick to respond and very helpful. I had some technical questions and she put me in touch with Dwight in the service department; he answered my questions and was easy to speak with. By the time we were ready to buy a few weeks had passed and the price of the car had jumped up a few hundred dollars. Katherine honored the lower price without any hesitation. All of these exchanges took place via email or over the phone. When we arrived at the dealership we met with Jason Barstow and he accompanied us on our test rides. He was knowleagable about the car, shared key features, and kept the atmosphere light and friendly. We had arrived late in the afternoon so by this time the dealership had closed. We were keeping both Jason and JT after hours to complete the initial paperwork but at no time did we feel rushed or pressured to leave. We picked up the car a few days later and met with Marty to sign the papers; another pleasant guy who answered questions easily and was very accomodating. Everything was ready to go, the car was clean and the tank was full. I like the VW product so if the car proves to be a good one I'll definitely come back to VW of Rochester. They work as a team and focus on customer satisfaction.

Jimmy Breitmaier was an amazing salesman, attentive, funny and honest I’d recommend him to anyone looking for a VW. The ease of purchase made the process... quick and pain free.

Great place to get a new VW. From the onset Katherine Wysocki was responsive and friendly. Upon getting to the dealership I was greeted with a smile... and friendly demeanor. They were expecting me for my appointment. Though other dealerships had made an appointment for me, they did not prepare for me. VW of Rochester did. After introductions I was passed over to Mark Leahy. Mark ensured every question I had was answered and that I got a thorough test drive. When we got back to the dealership I was presented with a no pressure atmosphere and an environment in which they were willing to work with me. Got an awesome value on my trade and a great deal on my new Atlas. Then, after the sale, they reached out multiple times to ensure I was happy. Yes, I'm very happy and I'll be back for service and future purchases. VW of Rochester is wonderful in every respect.

If you’re looking for a new vehicle, Chet Yung is your guy! Super nice, accommodating, and pays close attention to what you’re actually looking for! He... figured out the perfect car for me within 10 minutes of listening. Iconic.

Casey Beranger was great to work with. Purchased 2 vehicles in 3 months from her. She worked to find the right car we were looking for and made the purchase... so easy. No pressure dealership. Highly recommend Casey Beranger and Rochester VW.

I purchased a Mazda3 that had just been traded in for a VW. I worked with Casey Beranger. Casey was knowledgeable about the car and helpful in completing... the purchase process. She was positive, enthusiastic, and pleasant during my visit there. I would encourage anyone to seek her out when heading to VW of Rochester.

Great deals. Awesome cars. The place to go!!!! Truly friendly people to work with!!!! Jimmy Breitmaier went out of his way to find me the perfect Volkswagen... Passat!!!!

I recently purchased a vehicle from VW of Rochester and Mark Leahy from sales was incredibly helpful and made the experience super easy. He was patient... and when there were times where we were waiting for something (which inevitably happens when purchasing a vehicle), he did things like allow my wife to check out the new Atlas SUVs. Everything I experienced there was quick, efficient, professional, and came with zero pressure.