Volkswagen of Rochester

After three months with my golf tdi I’m pleased with it an what a relaxing experience,clean showroom the sales managers were great to work with at... Volkswagen of Rochester.I greeted by Jason Barstow.he was great too work with Thank you very much Jason all your help

Outstanding sales team (Jason Barstow & associates) that assisted with our evaluation and decision to purchase a used Jetta Sporwagon TDI. This is... our first time owning a VW, and we’re thrilled with the vehicles handling, engineering, power & efficiency. Rochester VW had the best selection of reworked TDIs in NH. THANK YOU!

We began our car search on-line and found VW of Rochester had the car we wanted at the best advertised price. My first contact was with Katherine and... she was quick to respond and very helpful. I had some technical questions and she put me in touch with Dwight in the service department; he answered my questions and was easy to speak with. By the time we were ready to buy a few weeks had passed and the price of the car had jumped up a few hundred dollars. Katherine honored the lower price without any hesitation. All of these exchanges took place via email or over the phone. When we arrived at the dealership we met with Jason Barstow and he accompanied us on our test rides. He was knowleagable about the car, shared key features, and kept the atmosphere light and friendly. We had arrived late in the afternoon so by this time the dealership had closed. We were keeping both Jason and JT after hours to complete the initial paperwork but at no time did we feel rushed or pressured to leave. We picked up the car a few days later and met with Marty to sign the papers; another pleasant guy who answered questions easily and was very accomodating. Everything was ready to go, the car was clean and the tank was full. I like the VW product so if the car proves to be a good one I'll definitely come back to VW of Rochester. They work as a team and focus on customer satisfaction.

Went to look at used GTIs and left with a Golf R. Casey was great to deal with, honest and fun. Car has met all expectations and I plan on having it serviced... here too.

Buying a used Jetta at Volkswagen of Rochester was easy and pleasant. Jimmy Breitmaier did a great job helping us find the right car. He was knowledgeable... and able to explain options and services clearly. We bought a car here 7 years ago and it continues to be a good car. We expect to love our new car just as much.

I just recently purchased another new VW I have been going to this dealership since 1991 and have always been treated fairly and like family Jimmy Breitmaier... is the most patient and truly makes the car buying experience enjoyable he is very knowledgeable and experienced on every vehicle when I leave the showroom with my new car I know I have made the right decisions in my purchase. I have to say the staff at Rochester VW is why I return to purchase a new vehicle they truly are there for their customers ps.. I love my new 2019 Tiquan- R

We have leased 3 vehicles from Rochester VW and the experience has been great all three times. We worked with Chet and his team. Chet is very knowledgeable,... pays attention to what you are looking for and will work a deal to get you in a car! We also go there for service and they are great too. Just an all around great experience! -Bill B.

I walked in two weeks ago on a very cold and wet Monday night after work and was met at the door buy a wonderful young woman named Casey Belanger. I told... her what I wanted and what I was trading in and asked her if she thought she could work with me. Her response was absolutely and her positive and professional manner was awesome. I truly felt like I was talking to one of my own family members. I would recommend this young lady to anyone I know. When this car dealership says they want you to feel like family thry are true to their word. Thanks Casey,Scott and JT

Jason Barstow was the salesman I worked with. He was very knowledgeable about all the VW's. I bought a Golf TDI. They have great deals on the Certified... Pre-Owned VW's. I knew what I wanted going in. Jason took the time to show me some other models just to be sure. He wanted me to be truly pleased with my decision. I was. Jason brought me around and introduced me to all the staff and they were genuinely interested in me and my purchase. I'll be doing ongoing business with these folks. The financial guy, Marty was awesome. Everything was explained to me in detail. Volkswagen of Rochester is a family owned business and I'm glad i went in. They gave me a great deal, as I had researched for several hours online.

great small dealership, attentive service and no pushy sales. you are heard and respected, your time is appreciated. I worked with Chet, he was great via... email communications and in person as well. best overall car buying experience so far!