Rowe Auburn

Best car buying experience EVER. My sales rep. Dan Merrill was amazing. Went above and beyond for me. I highly recommend them and/him for no hassle shopping, kind people and great prices. Padi Young

Thanks to Daniel Merrill for making our car buying experience an amazing one. He was very knowledgeable, courteous and made us feel like we mattered. Shout out to Eric Mendoza who went above and beyond also. Rowe Auburn is out of the way for us but definitely worth the trip!

Will never purchase another vehicle from them again. We've owned our Kia Sorento since September 2021. Vehicle has maybe 90,000 miles on it. Their mechanics need to be re-educated. Supposedly the vehicle had been thoroughly looked over for inspectable items according to the Carfax we pulled. It was not. Found out two days after buying it that the hood release secondary latch was broken. Before we can take it to be fixed, it has to go to a transmission place (for another issue, a Transmission Fluid Temperature sensor to the tune of $600). We don't live close enough to tow it to Rowe Auburn each time and I don't trust their service department to do the repair right anyway so our trusted mechanic inspected the vehicle. He found another inspectable item, the pipe near the catalytic converter had a hole in it. When he took it off to replace it, the pipe cracked in his hands. The previous time purchasing a vehicle we purchased one from a very honest dealer in New Hampshire who not only delivered the vehicle to use but replaced a windshield that had a chip in it. This time we wanted to give a Maine dealer the business. Never again.

Smooth as silk, purchased a new f350 dump truck in the morning then ordered a new Shelby GT 500 in the afternoon. Waited quite awhile for car to come in but Greg West kept me informed and updated during my wait time. Nothing negative to say. Did what they promised with no games.

Poor business ethics. Dishonest. Their car wash scratched a new car I had put a deposit on/was ready to purchase. Rather than tell me what happened, they tried making up excuses why I couldn't come in and buy it. I had sold my original car and was pressing the sales guy that I literally need to come in for the car tomorrow because I currently have no vehicle. Only then did he deliver the bad news that the new car had been damaged. They were trying to put me off for a few days so they could try and repair the damaged paint so I would hopefully not notice. Terrible.The sales manager involved in this should be disgusted in themselves and reconsider what they do for a living.

I couldn't be more pleased with a car dealership. These folks went above and beyond to get me into my 2022 Hyundai Kona SEL and with the monthly payment I was looking for. My salesman worked very hard and never gave up even with the difficult buying situations that we are experiencing due to the pandemic. Imagine my surprise when I went in to sign paperwork and my payment was actually lower than I expected! I highly recommend Rowe Auburn and Brian Kelsea in sales! Thank you for this awesome experience!

Outstanding experience with a friendly and knowledgeable crew. Big thanks to Chris, Leif, and Greg as well as the entire finance team.

For the perfect experience purchasing a vehicle i recommend seeing Dan McCall. Me being someone who doesn't know anything about vehicles, and didn't even know what car i wanted to purchase, he listened to my needs, showed me different options and was able to check off all my boxes. Extremely happy with him and the car I purchased!

Gary was great! We really enjoyed working with him and will definitely come back when it's time for another car. We are loving our Bronco!

Car shopping was made easy after finding out that our current car was unsafe to drive. It was a wonderful experience and we got a good deal on the best car possible for the money