Reviews
Great service!
The service manager was awesome. Kept me posted and was very pleasant with a good sense of humor.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive review, Peggy. We hope to be of service again in the future!
Longer wait time than anticipated.
I took my car in for 20,000 mile maintenance and also needed to have a replacement on the glove box door. The wait time was much longer than anticipated. Would like to have had a better idea in advance the amount of wait time.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent service
I brought my car in as a result of a recall notice and also had the first tune-up done. Everyone was great and I was in and out very quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent car buying experience
My car buying experience at Rowe Auburn was an excellent one. The staff were well organized and pleasant to deal with. The entire process went smoothly from start to finish. Thank you!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
review
Although I am not using the vehicle, I understand from talking to the primary user that the vehicle is fine and the service at Rowe was very good. Thanks!
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We appreciate your response, John! Feel free to stop by if you need any assistance in the future!
Good Serice
I just had to have a tire check for a slow leak. Work was done well and a very quick time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are more than glad to be of service, Ricky. Again, we appreciate your recommendation of Auburn Motor Sales and we hope to be of service again in the future.
Great service
Very good. Timely , friendly , helpful service , responsive , service rep. Understands my auto needs.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Happy
The job was completed in a timely manner and I had enough bonus points to cover the cost. Merry Christmas.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy to hear of your positive experience with our location, Daniel. Exceptional deals and positive customer service come standard with the dealership. Thanks again for the positive feedback!
Excellent
It was very nice. Had a really good time. Great staff
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great service
Friendly fast great price I had a coupon. Reminds me of my appointment
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are thrilled to hear of your positive experience with our dealership. We strive to provide our customers with excellent service in a professional and helpful setting. If there is anything else we can do for you, please give us a call.