Charlie's Toyota

4.9 out of 5 4.9

Reviews

4.9 out of 5 4.9
81 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    April 21, 2019

    First time buying a new vehicle, and the experience was great! They were very accommodating, and the salesman Kurt was really helpful. There was no pressure,... and they gave me a great deal. I had questions after buying it and they were very patient and helpful explaining things to me.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    April 7, 2019

    Have had really good experience with their service and sales staff over the last few years. Shop rates aren't the cheapest but I trust their work and have... never felt like I'm being pushed into anything unnecessary. Paul and Doug are really great to deal with. Sales staff are very professional, patient, and helpful. I've dealt with other dealerships and can honestly say that Charlie's has been my best experience overall.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • November 13, 2016

    It was a pleasure to deal with everyone at Charlies! I did everything through email and it all turned out exactly the way the said it would. Absolutely... no hassles and completely transparent transaction! They took the classic dread out of dealing with the purchase of a new car. This is the second time I have bought a vehicle from them and I will definitely tell others about the great service I received!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 14, 2019

    The sales team at Charlie's Toyota made the purchase of my new truck very easy. No pressure, willing to work with you to find the best vehicle, price and... financing. My sales rep Sam made sure I understood all the features on the truck, service benefits and warranty details before leaving, I went away feeling good about my purchase, no regrets.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 3, 2019

    Best car buying experience I have ever had. I emailed the dealership letting them know what I needed for my trade and what I wanted for the vehicle I... was looking to purchase and they were able to work with me and come up with an amazing deal. Even better when I came into the dealership they knew me by name, there was no haggling to be done, just test drove and signed papers...took the vehicle that night! My parents have bought from their Jeeps from their Jeep dealership for years and so we thought we would give it a try while visiting from Massachusetts, so glad we did. Better than any car buying experience I have had in Mass.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 1, 2019

    My wife and I came in to buy a new Prius Prime and we were shown exactly the trim level I wanted and we were treated with respect. They gave us plenty... of time to think about it and we were under no undue pressure. I'd recommend the sales people at Charlie's to anyone. We dealt mostly with Chris, a polite, young man.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 29, 2018

    I went to Charlies with my heart set on the 2018 Highlander but quickly changed my mind once I tried a Rav 4 I was sold on it. Daughter in law bought... a Rav 4 5 years ago and loved it No pressure and no one trying to sell me anything I didn't want.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 20, 2018

    Easy process. No pressure. Very helpful and informative in make one of the biggest purchases in my life. Got the price I wanted for trade in

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 21, 2018

    This was the most relaxing and enjoyable vehicle purchase that we have ever experienced. I would recommend Charles Toyota to everybody who hates to be... pressured

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 23, 2018

    I went to Central Maine Toyota at first to trade my Subaru in for a 4Runner because Central Maine Toyota doesn’t have doc fees. The back-and-forth process... of agreeing on a price felt shady and more like a “shell game” so I went to Charlie’s. Sam was friendly and knowledgeable. Agreeing on a price was a much better experience!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews