Charlie's Toyota

I have shopped for many years for different cars from SUV's, trucks to cars and Charlie's is by far the best place to buy. From the moment you walk in the door to the time they give you the keys and walk you out you feel welcomed and comfortable. The sales team is professional, friendly and efficient. Steve Harris has been our salesperson for the last few cars and he is top notch. When you tell them what kind of budget you are on, they work within that budget and do not try and oversell you a car you do not want or cannot afford. They are very honest with you about what they can and can't do and do not waste your time. It is important to feel like you matter and they care about your business and you are not just a number that can be easily tossed aside. Looking and buying a car can be very stressful but I have always felt at Charlie's it is easy and straight forward. Their service is by far the best within the state. I have been to many other dealers and their service department is fast, friendly and is aware of your time. They have a nice area with fresh coffee, donuts and WiFi. Mr. Shuman has built this dealership from one building to now the many he has on Western Ave. and he should be proud of the business he has created. It shows that GREAT customer service, sales and employees can allow you to go anywhere you want to. He also is a big support of the local communities and gives BACK. It is nice to know he will never forget where he came from and where he started. Thank you for showing us that the good days of car sales are still around at least at your dealerships.

Everyone at Charlie's was a joy to work with -- from the Internet Sales person, to the showroom salesperson, to his boss. All were friendly, courteous, and very helpful. I never felt pressured to buy. Everyone worked with me to find an agreeable price for my new car and a trade in value for my old car. I would heartily recommend Charlie's to anyone buying a new car.

Had a great experience with Tracy and Travis and the whole crew. Was way too much fun.