Reviews
I loved the climate at Heritage Ford.
I loved the climate at Heritage Ford. Seems like a culture of friendly professionalism. I mostly worked with Ryan Fish and Theresa Moss. Both of them were knowledgeable and informative, but never pushy or pressuring in any way. I've bought many cars and trucks over 56 years. This was the best buying/trading experience I have encountered. Heritage has a special culture. Ryan and Theresa are two reasons why. I had never met them before today. Give them a raise!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback - We are so glad to hear that your enjoyed working with Ryan and Theresa to shop for and bring home your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!
Jake was awesome, I was in a rush to get to my kids
Jake was awesome, I was in a rush to get to my kids ballgame, Jake and his team made it happen as fast as I needed it to! Ross set it up with an internet inquiry response and let me know something had come onto the lot that I was interested in, I came in and they worked through a test drive, trade in, financing and sent me home in a new car. Satisfied customer, thanks Jake and team, keep up the good work!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake, Ross and our team, and that they were able to send you and your family on your way in the perfect new Ford, and kept your schedule on track as well! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!
Conor made the experience for us at heritage ford very
Conor made the experience for us at heritage ford very quick and easy, he was very professional and straightforward on everything and helped us get the best deal! He’s got a strong future with heritage we look forward to working with him again! Thank you to the entire heritage team for making the purchase of our new ford escape seamless!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Brock, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Conor and our team to shop for your new Ford, and that they were able to help find the perfect fit for both your needs and budget! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!
Conor made my experience super quick and easy, he was
Conor made my experience super quick and easy, he was very professional and I was able to buy the SUV that I was looking for!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ashleigh, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Conor to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!
The staff was friendly, knowledgeable and professional.
The staff was friendly, knowledgeable and professional. I let them know that I had limited time available and they expedited the process beyond my expectations.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Jeff, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Conor and our team to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!
Bill LaBonte and Celeste DesRisiers took care of
Bill LaBonte and Celeste DesRisiers took care of everything. It was a great purchasing experience. From finding the right vehicle to financing and registration. I was able to complete the entire process remotely. Can't wait to pick up the vehicle next week.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Henry, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and Celeste to shop for your new Ford, and that everything went smoothly for you! We look forward to seeing you soon when it's time to pick it up and take it home, Until then, safe travels!
Olan was a wonderful help in purchasing my truck.
Olan was a wonderful help in purchasing my truck. He’s very professional as well as the rest of the team. My transaction was smooth and quick. I highly recommend Olan and the whole Heritage team. I’m already sending family members to check out their vehicles. A+
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Stephen, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin and our team to shop for your new truck, and that everything smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!
I recently had the pleasure of working with Bill Labonte
I recently had the pleasure of working with Bill Labonte at Heritage Ford for the second time, and once again, everything went smoothly and seamlessly from start to finish. He’s very knowledgeable, responsive, and there’s no pressure.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback, and for making Heritage Toyota your dealership of choice! We are so glad to hear that you have continued to enjoy working with Bill, and that he was able to make shopping for your newest Ford another smooth process! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!
JD was super friendly, helpful and knowledgeable.
JD was super friendly, helpful and knowledgeable. He puts you at ease and is a good listener, you get the sense that he is genuinely caring. He understood what we were looking for and worked with us towards that goal. We had a very positive experience overall.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with JD to shop for your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!
Our experience with Jake, Celeste and Heritage Ford was
Our experience with Jake, Celeste and Heritage Ford was very pleasant. After meeting with MANY local dealerships Heritage was by far the most transparent with the numbers. They made it easy and quick for us to get into a new vehicle that we had spent months on finding the right fit, we should have gone to Jake at Heritage first!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Jake and Celeste to shop for and bring home your new Ford, and that they were able to help bring home the vehicle you had been searching for! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!