Reviews
Had the pleasure of working with Bill again and can’t say
Had the pleasure of working with Bill again and can’t say enough good things about him. Bill and the finance staff made our unique transaction smooth and stress free. I highly recommend Bill for your next vehicle purchase!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Andre, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and our team to shop for your new F-150, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!
I had an amazing experience with Heritage Ford.
I had an amazing experience with Heritage Ford. I live out of state and had been checking many dealerships near me for a specific car, but I finally found the perfect one online at Heritage. From the start, our salesperson Noah was outstanding—he was attentive, patient, and answered all of my questions without ever making me feel like I was asking too much. He was responsive and genuinely helpful throughout the process. I also had the pleasure of working with Theresa in financing, who was so kind and made everything simple and stress-free. Thanks to both of them, I now have my dream car at an affordable price and couldn’t be happier with the overall experience. I highly recommend Heritage Ford if you’re looking for great service and a dealership that truly cares about their customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Christie, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Noah and Theresa to shop for your new Bronco, and that they were able to make sure the long-distance purchase process went smoothly for you! While we understand that we won't be seeing you for your Bronco's regularly scheduled maintenance, please feel free to let us know if you have any questions about it's features or care in the future, Until then, safe travels!
I’ve bought two vehicles from Bill now, he’s the man.
I’ve bought two vehicles from Bill now, he’s the man. Go talk to him.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Dan, Thank you for taking the time to share your feedback - We are so glad to hear that you have continued to enjoy working with Bill, and that he was sable to help make finding Ford #2 another smooth experience! We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!
I recently purchased a new Ford Escape ST-Line 2025 and
I recently purchased a new Ford Escape ST-Line 2025 and had the pleasure of working with Olin Brown. The entire experience was fantastic, and I can't recommend him enough. Olin was incredibly professional, knowledgeable, and genuinely friendly from the moment I arrived. He made the process feel easy and straightforward, and I never felt pressured or rushed. He was great at answering all my questions and made sure I was completely comfortable with my decision. The paperwork was handled efficiently, and he even went the extra mile to make sure everything was perfect. It's clear that he truly cares about his customers and making sure they have a positive experience. I'm thrilled with my new car and am so glad I had Olin to guide me through the purchase.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Olin to shop for your new Escape, and that he was able to help find the one that was a perfect fit for all your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!
I cannot say enough positive things about my experience
I cannot say enough positive things about my experience at Heritage Ford. I was able to make an appointment and get right in the next day to meet with Nathan. He had the vehicle I was interested in ready for the test drive and was extremely understanding to my lack of knowledge on newer vehicles as someone who had owned their current vehicle for nearly 10 years. I was also trading in a vehicle which I thought would complicate the process, but they were able to “appraise” the vehicle and give me a fair trade-in price within a half hour. The dreaded financing process came next- with their great rebates, flexible lease terms and my fair trade-in value, I didn’t see any need to negotiate. They drew up the paper work and then I was able to sit with one of the finance managers, Theresa, to sign the paperwork they had drafted. Theresa went over the paperwork in terms the average person can understand and she was very knowledgeable about all of the extra options available for the lease without at all trying to push those products. From the moment I walked in the door to the moment I walked out, I was there for a total of 3 hours, which to me, seemed like record time and something I valued. Both Nathan and Theresa were straight to the point and genuinely cared about the customer experience. I had financed two seperate vehicles at another dealership prior to ending up at Ford for this new vehicle and I will not be going anywhere else any time soon!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Meriah, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan and Theresa to shop for and bring home your new Ford, and that everything went smoothly for you throughout the process! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!
It was a pleasant and easy experience, I don't feel I was
It was a pleasant and easy experience, I don't feel I was oversold by Bill or Theresa. Everyone was very helpful!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Drew, Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Bill and Theresa to shop for your new Ford, and that they were able to help find the perfect vehicle to fit your budget! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!
Excellent service and friendly staff and I would highly
Excellent service and friendly staff and I would highly recommend this dealership for car buyers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Zack and our team to shop for your new Toyota, an that everything went smoothly for you! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!
My wife and I have purchased 4 vehicles with Charlie.
My wife and I have purchased 4 vehicles with Charlie. My wife has always enjoyed when we are purchasing a vehicle for her Charlie speaks with her directly and not through me like other sales people we have talked to in the past. Charlie has always treated us fairly and with the up most respect. we look forward to coming back to work with Charlie again. its like meeting up with an old friend you haven't seen in awhile and get to catch up.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Ernest, Thank you for taking the time to share your feedback, and for making Heritage Ford your dealership of choice! We are so glad to hear that you have continued to enjoy working with Charlie over the years, and that he was able to make shopping for Ford #4 another smooth and enjoyable experience for you and your wife. We look forward to seeing you in the service department when it's time for your next scheduled maintenance visit, Until then, safe travels!
GREAT SALESMAN.
GREAT SALESMAN. PAID ATTENTION TO MY NEEDS AND WANTS. VERY ATTENTIVE AND KNOWLEDGEABLE. LEFT VERY JAPPY AND SATISFIED.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to share your feedback - We are so glad to hear that you enjoyed working with Nathan to shop for your new Ford, and that he was able to help find the perfect fit for your needs! We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!
Probably the Best Car dealership experience ive ever had
Probably the Best Car dealership experience ive ever had in almost 80 years regarding a vehicle purchase..Conor is polite,friendly,knowedgeable about the vehicle, tireless in his efforts to meet my budget and financing needs.. My sister and I were delighted to have found Heritage Ford...No high Pressure..Only how can we have you leave with your first choice and terms that put a smile on your face..His Back Office folks were just as courteous and helpful to meet all of our needs...Highly recommend Conor & his Staff for any Vehicle purchase NEW OR CERTIFIED USED,,P,S, Ive owned Fords all my life,,Very well made and low annualmaintenance cars including the one i purchased...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Mac, Thank you for taking the time to share your feedback, and for your kind words for Conor and our team! We are so glad to hear that you enjoyed working with them to shop for your new Ford, and that they were able to help find the perfect fit for both your needs and budget. We look forward to seeing you in the service department when it's time for your first scheduled maintenance visit, Until then, safe travels!
