Reviews
Write a reviewWould recommend to anyone
We did not end up buying from these guys as wife opted for a Subaru instead but they were very responsive, professional and I actually felt bad calling back to say we had decided on another car. Steve Laclaire was attentive but never too pushy, committed to a trade in value, and provided the best $$ around on the 2014 Ram truck we were considering. Just the kind of experience we all hope to have but are fearful seldom occurs in the car buying world.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Goss Dodge and Andrew Melvin
Best experience I have ever had dealing with a dealership. Got me what I wanted all within two days! Highly recommend Goss Dodge and their sales staff!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
great company
I dealt with Andrew M. at the dealership and from beginning to end it was easy to deal with them. They made the negotiating process good and i got a great deal on my new vehicle and a good trade in for my old vehicle. I was very happy with my purchase of a new durango. Andrew made it go smoothly especially when i went to get my new vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Review of Goss Dodge Experience
My leasing experience with Andrew Melvin was informative, pressure-free, upbeat and successful. It was time to turn in my three year old Journey and get into a new vehicle with all the same bells and whistles. Being a retired school teacher, I was on a fixed budget. Andrew totally appreciated this fact and did his utmost to respect my financial limitations. He answered all my questions and supplied information I would not have thought to ask. Andrew searched for the right vehicle, as well as the most efficient way for me to manage monthly payments and mileage. It was clear that Andrew was enjoying his task at hand, ("born salesman"?) almost as much as meeting his goal to please me. It is not easy for a "senior" woman to enter a car dealership alone and take on such a large commitment as a new vehicle. Andrew made this experience not only painless, but pleasant. I now drive the amazing Dodge Journey 2014! I want to add that Todd Tart was incredibly helpful, informative and personable as well.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Paul Poltz is a great salesperson
My family and I had a great experience with Goss Dodge. Our salesman, Paul Poltz was extremely helpful in helping us secure a truck with ease and flexibility. He know our budget, and worked well within our constraints, without feeling any pressure. He took care of all the details and was an advocate for our needs. I would definitely refer anyone to Goss Dodge, and would recommend Paul as their salesperson.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Sales Person
Neil Burgess was absolutely amazing! Very great to wrok with, he was personable, entertaining, funny, and knowledgeable. Even if he didnt know the answer he found it for you in a timely maner. He even helped after the buying process, and was attentive, and concened, and had a open line of communication. I would def recommend Neil !
- Customer service 2.0
- Buying process 5.0
- Quality of repair 2.0
- Overall facilities 3.0
- Overall experience 3.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Deal of a lifetime
Unbelievable process!! Fast, professional and honest!! Neill Burgess made the deal of buying our teenage daughter her 1st car an enjoyable and less stressful experience!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Knowledgeable and patient
I have known the folks at Goss Dodge for quite sometime however I have been a Ford owner for my last 5 vehicles. While looking at my options for a new car, I decided to reach out to the folks at Goss who have been more than helpful in the past to try and get a sale from me. It is their level of service that I appreciate and respect in a dealership. I know that it starts from the top and at Goss the owners have run this dealership since the late 70's. This was the second time that Vince Dober worked on selling a car to me. Previously he was working on a vehicle/deal that just didn't fit- no fault of his. When I came to the dealership this time, the sales manager, Greg Fuller, who was already starting to put together some numbers for me, had me work with Vince again. Glad he did! I had forgotten how knowledgeable Vince was with EVERY model and option (it was fun just testing this on him). What stood out most though was his patience as I was not sold on the Chrysler line having been a Blue Oval driver for so many years. Vince took it all in stride and never assumed or asked for the sale. How REFRESHING! Instead he continued to show off the features and performance of the various models and all the while remembered upon each visit what features I looked for most in a vehicle and had those models waiting up front upon my arrival to test drive. Greg Fuller was helpful in many ways as well and his coaching skills most apparent to his sales staff. Where I really appreciated Greg's advice was on leasing vs. buying as I had never leased before. Greg weighed out how often I like to trade in vehicles and averaged out my annual mileage with my sales job and went to work on the options that worked best in my favor. I know its a numbers game when it comes to buying or leasing a vehicle, however I did not feel that from the folks at Goss Dodge Chrysler and have already recommended them to friends. Respectfully Tim Kavanagh
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
My buying experience
Usually i shy away from dealerships due to shady sales techniques and sales associates only interested in making money without any regard for the customer. Goss Dodge was the exception here, Andrew M. made buying a vehicle quite painless, answered all my questions and didn't pressure me in any way. Friendly and helpful and was in no way pushy. I am the proud owner of an 06 Subaru STI and they have earned a new customer thanks to their honesty and dedication for what they do! I am three hours away and i would make the trip again to buy my next vehicle from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Yasser, I'm glad to hear we have made another customer happy from out of state. The STi you bought is absolutely awesome and I hope you have fun with it. We appreciate your business and wish you a happy new year! - Kyle Adams, Internet Sales Manager
Thank you, Wayne Brown and Goss Dodge Chrysler!
I am so happy with my experience at Goss Dodge Chrysler. I did a lot of research before buying my pre-owned vehicle and Goss definitely had the best selection and prices in the area. I worked with Wayne Brown at Goss and he made everything so easy. Wayne worked with my schedule, my trade-in, and my budget and now I'm driving a Chevy Equinox from Goss that is the perfect fit for me. Wayne was very easy-going and pleasant to work with. I would highly recommend Wayne and Goss Dodge Chrysler to anyone looking for their next new or pre-owned vehicle. Thanks, Wayne!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for those kind word. When people like yourself are happy and I am able to help them, it makes my job all worth while. I hope you enjoy your trip and have a nice Christmas and New Year. If there is anything else I can ever help you with or someone you may know just let me know.- Wayne Brown, Sales Consultant