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Handy Toyota Inc

(6,646 reviews)
Visit Handy Toyota Inc
Sales hours: 9:00am to 5:00pm
Service hours: 7:30am to 4:00pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–7:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 12 awards
2015 state dealer award 2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (844) 327-6497 (844) 327-6497
Used (844) 290-1909 (844) 290-1909
Service (844) 327-4692 (844) 327-4692

Reviews

(6,646 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Handy Toyota Inc from DealerRater.

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didn't tell me i needed wipers and filters while car was

didn't tell me i needed wipers and filters while car was still in shop.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

I've known Sam for years, and I trusted her, I drove over

I've known Sam for years, and I trusted her, I drove over 3 hours to ensure I had a good experience! I was NOT disappointed! She was as thorough and honest as I expected! 5 Stars☆☆☆☆☆

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review! We appreciate you leaving us one!

Tory’s customer service was top-notch!

Tory’s customer service was top-notch! She was super friendly and even came to get me from a shopping center when my car was done because the shuttle driver was unavailable!

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
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Great Service, and great Muscle Car selection!

Great Service, and great Muscle Car selection! I 4 Starred instead of 5 because the Hellcat prices need to come down. They are cheaper on line, at other dealerships.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

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Provided warranty service for an intermittent issue

Provided warranty service for an intermittent issue without hesitation in a timely manner. Communication was good.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review! We appreciate you leaving us one!

I don't know if Tonya Ness was the person from the

I don't know if Tonya Ness was the person from the service dept I dealt with but whomever it was she was great! I was impressed my wait time was a little over half an hour; usually it's a couple of hours. If Handy's service continues to improve like this I will be going back in the future. Thank you!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for the review! We appreciate you taking the time to leave us one!

Consumer response

You're welcome; keep up the good work!

It has been many years since I bought a vehicle through a

It has been many years since I bought a vehicle through a dealership. My experience with Handy Toyota, both in St. Albans and on Williston Road, was excellent. Josh on Williston Road worked with me for months and was quite helpful and patient. My experience buying the car with Jesse in St, Albans was excellent. All of the staff were attentive, helpful and friendly. I look forward to working with them in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the review! We appreciate you taking the to leave us one!

Timely, clean and professional service delivered by

Timely, clean and professional service delivered by professionals who keep a smile on their faces despite some of the people who can be rude.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

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The Service Department Staff is really good to work with,

The Service Department Staff is really good to work with, my service was completed in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

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It's been many years since I've bought a new truck and I

It's been many years since I've bought a new truck and I wasn't looking forward to the process, but Chris Carey and everyone at Handy's Downtown made the process easy and enjoyable. They found me the exact truck I was looking for at a price that met my budget. The paperwork process was simple and straight-forward. We plan on going back to Chris when my wife needs a new vehicle. Thanks, Handy's Downtown!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review! We appreciate you taking the time to leave us one!