Reviews
didn't tell me i needed wipers and filters while car was
didn't tell me i needed wipers and filters while car was still in shop.
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
I've known Sam for years, and I trusted her, I drove over
I've known Sam for years, and I trusted her, I drove over 3 hours to ensure I had a good experience! I was NOT disappointed! She was as thorough and honest as I expected! 5 Stars☆☆☆☆☆
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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Tory’s customer service was top-notch!
Tory’s customer service was top-notch! She was super friendly and even came to get me from a shopping center when my car was done because the shuttle driver was unavailable!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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Great Service, and great Muscle Car selection!
Great Service, and great Muscle Car selection! I 4 Starred instead of 5 because the Hellcat prices need to come down. They are cheaper on line, at other dealerships.
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- Quality of repair —
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- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
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Provided warranty service for an intermittent issue
Provided warranty service for an intermittent issue without hesitation in a timely manner. Communication was good.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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I don't know if Tonya Ness was the person from the
I don't know if Tonya Ness was the person from the service dept I dealt with but whomever it was she was great! I was impressed my wait time was a little over half an hour; usually it's a couple of hours. If Handy's service continues to improve like this I will be going back in the future. Thank you!
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- Buying process —
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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You're welcome; keep up the good work!
It has been many years since I bought a vehicle through a
It has been many years since I bought a vehicle through a dealership. My experience with Handy Toyota, both in St. Albans and on Williston Road, was excellent. Josh on Williston Road worked with me for months and was quite helpful and patient. My experience buying the car with Jesse in St, Albans was excellent. All of the staff were attentive, helpful and friendly. I look forward to working with them in the future.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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Timely, clean and professional service delivered by
Timely, clean and professional service delivered by professionals who keep a smile on their faces despite some of the people who can be rude.
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- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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The Service Department Staff is really good to work with,
The Service Department Staff is really good to work with, my service was completed in a timely manner.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
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It's been many years since I've bought a new truck and I
It's been many years since I've bought a new truck and I wasn't looking forward to the process, but Chris Carey and everyone at Handy's Downtown made the process easy and enjoyable. They found me the exact truck I was looking for at a price that met my budget. The paperwork process was simple and straight-forward. We plan on going back to Chris when my wife needs a new vehicle. Thanks, Handy's Downtown!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
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