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Handy Toyota Inc

(6,674 reviews)
Visit Handy Toyota Inc
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 6:00pm
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Sales Service
Monday 8:00am–6:00pm 7:30am–6:00pm
Tuesday 8:00am–6:00pm 7:30am–6:00pm
Wednesday 8:00am–6:00pm 7:30am–7:00pm
Thursday 8:00am–6:00pm 7:30am–6:00pm
Friday 8:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–5:00pm 7:30am–4:00pm
Sunday Closed Closed
2015 state dealer award
View 12 awards
2015 state dealer award 2014 state dealer award
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award
New (844) 327-6497 (844) 327-6497
Used (844) 290-1909 (844) 290-1909
Service (844) 327-4692 (844) 327-4692

Reviews

(6,674 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Handy Toyota Inc from DealerRater.

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So easy to make the decision while working with all the

So easy to make the decision while working with all the staff at Handy. 4th vehicle we have purchased through Handy! Recommended to others as well.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thanks for your review! We really appreciate you taking the time to leave us one!

Great people and treat you like family.

Great people and treat you like family. I would strongly recommend Toyota. Love the rav4

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the review! Enjoy your new RAV4!

This is the second vehicle I have purchased at Handy

This is the second vehicle I have purchased at Handy Downtown. The people are great. They don't pressure you like most car salesman. I probable will continue to purchase vehicles from this location. Great group of people at this location.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for leaving such a nice review! We appreciate your business.

Started out "not so good" as we didn't have an

Started out "not so good" as we didn't have an appointment for our rav4 prime 10k service,even though we had a text confirmation of an appointment change to this date and time. We'd changed it 2 months earlier because we were out of town on original appointment and had a text confirming the change. Fortunately we had Victoria Barbagallo for our service tech! She managed to squeeze us in and we were in and out with full service in 45 minutes....saving us a wasted 1 hour round trip. Have a toyota service problem at Handy Motors? Ask for Victoria,she'll fix it! THANKS! Wally S

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for the review and we are glad we were able to get you in and our in a timely manner!

I was very happy with the overall experience.

I was very happy with the overall experience. Especially with our salesman, Corey and the General Manager. Great group of folks there! David Martinson

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for the positive review and enjoy your new ride!

Adam and Dennis were great to work with, they were very

Adam and Dennis were great to work with, they were very knowledgeable and interested in making sure I was satisfied both with the vehicle and the financing. I was buying a used 2021 Tacoma TRD Pro that they took in in trade and when they brought it around for me to test drive it noticed a check engine light was on. After I test drove it they immediately put it in for service. It was going to take a few days for the sensor to come in so we did all the paper work and said they would deliver it to me when it was ready and pick up my trade at the same time. While they were changing out the sensor they found another problem , they notified me that they found something else and were going to fix that as well but that it was going to take a few additional days. Once it was all set they delivered it to my driveway and drove off in the trade in. I really appreciate that they went the extra mile and made sure that I was getting a vehicle that was in top working condition. I would recommend Handy Toyota, Adam and Dennis to anyone looking for a new or used vehicle

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thank you so much for this amazing review! Thank you for choosing us!

Daniel, Dennis, and Jamie were all incredibly helpful,

Daniel, Dennis, and Jamie were all incredibly helpful, kind, and reasonable throughout the process. I especially appreciated the responsiveness and communication before even going to the dealership in person. Being able to communicate and ask questions before and during the experience made it feel so much more personable. I look forward to and feel comfortable being able to reach out to them in the future, whether for service, future car shopping, or if I have any questions in general!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review! We appreciate you taking the time to leave us one!

Daniel and Dennis were both extremely helpful, kind, and

Daniel and Dennis were both extremely helpful, kind, and easy to deal with making our new car purchase a positive experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your review! We appreciate you leaving us one!

Jacob helped us to get into a brand new rav 4 today.

Jacob helped us to get into a brand new rav 4 today.He made the process go very smoothly and showed us everything we needed to know about our new vehicle.He took the time to explain everything.The best experience by far at handy toyota st albans!!Thankyou jacob!!

Rating breakdown (out of 5):
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  • Buying process
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thank you for the review! We really appreciate you taking the time to leave us one!

Jordan and Dennis showed outstanding professionalism when

Jordan and Dennis showed outstanding professionalism when I bought my pick up truck. Jordan had a keen eye for what I needed in an affordable vehicle. I highly recommend this team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks for your review! We appreciate you leaving us one!