Reviews

4.7 out of 5 4.7
388 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    October 29, 2018

    I bought my 2011 Subaru Outback from Mitchell Subaru and visit them whenever a challenging repair baffles my local mechanic. Their service has always been... an honest value due to their expertise with my car and low pressure customer service. I feel like my car was fixed "right."

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    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    September 10, 2018

    Mitchell Subaru always services my car in a timely manner. They answer all my questions to my satisfaction and keep my car running in mint condition which... is very important to me because I use my car a great deal in my work.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 1.0 out of 5
    June 20, 2018

    They will mark up all the prices of the new cars by 20% and lie to you on the price of simoniz, vin etch, and other services to make you pay full price.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 4.0 out of 5
    June 1, 2018

    Just purchased a used outback from Mitchell. Nice car, great condition, good deal. Jalen Smith was a pleasure to work with. Would definitely purchase another... thru him.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • 5.0 out of 5
    May 16, 2018

    Since my first car in 1959, I have never bought a better car nor received better service than that of Suburu and Mitchell Suburu. Every time I come in... for routine service (because I almost never need any other kind), I am amazed at the quality of attention and service...especially the waiting room with computer desks, TV and bagels and cheese.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    April 30, 2018

    I’ve been having difficulty talking to the right people and trying to find my first car being a college student, when a came to Subaru I literally walked... in with an idea of what I wanted and walked out the same day with a car that included everything I wanted. Jalen Smith was the employee to help guide me with the best financial situation and quality of the car and what I was going for, he took his time and explained every step in detail and made sure I understood what was going on. Everything was explained thoroughly and the best choices were lined up. They really care about the customers and helping them find what they want and what’s best. I recommend Subaru to anyone you can’t go wrong and they have a great team system.

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    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 26, 2018

    I have been dealing with MItchell's for well over thirty years and, hopefully, can do the same for the next few years. Repairs are done properly and on... time. A loaner is available for long term repairs and the service personnel know their job.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    December 21, 2017

    It would be even better if I could afford a new car too.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    November 15, 2017

    Continue to deal with Vinny who is the best when it comes to serving his customers. Professional, friendly and you come away with the feeling that he... personally cares about the job he is doing and the people he is doing it for. Mitchell's is THE BEST.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    August 21, 2017

    As always-----dealing with Mitchell Auto for past 15 yrs and always found they go one step beyond the standard requirements.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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