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Mitchell Subaru

(1,078 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:30pm 7:30am–5:30pm
Tuesday 8:30am–7:30pm 7:30am–5:30pm
Wednesday 8:30am–7:30pm 7:30am–5:30pm
Thursday 8:30am–7:30pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm 7:30am–5:30pm
Sunday 11:00am–4:00pm Closed
2026 consumer dealer award
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2026 consumer dealer award 2025 consumer dealer award

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Reviews

(1,078 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mitchell Subaru from DealerRater.

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I am always satisfied with the service I get from Mitchell Subaru and Vinny in particular.

I am always satisfied with the service I get from Mitchell Subaru and Vinny in particular.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Thank you for the kind words! We’re so glad you’re always satisfied with your experience at Mitchell Subaru, and we’ll be sure to pass your compliments along to Vinny. We appreciate your loyalty, and we’ll see you next time!

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Laura was very helpful, informative, and very friendly! She made everything simple, easy, and smooth.

Laura was very helpful, informative, and very friendly! She made everything simple, easy, and smooth.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Mitchell Subaru! We will be sure to pass this along to Laura. It's awesome to hear that she made the process seamless for you!

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Always had a good experience with this dealership. Their repair department is helpful, friendly and always steered me in the right direction. Their work is top notch. Their sales department is easy to work with to get a fair deal.

Always had a good experience with this dealership. Their repair department is helpful, friendly and always steered me in the right direction. Their work is top notch. Their sales department is easy to work with to get a fair deal.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your trust and kind words, John. It means a lot to hear that both our sales and service teams have consistently taken great care of you. We look forward to assisting you again at Mitchell Subaru! Safe travels!

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I recently had my oil changed at Mitchell Subaru and Vinny Trigilio was my service advisor. He was polite and respectful and was a pleasure to work with. He had my Forester in and out of service in a relatively quick time. I am extremely happy with Mitchell Subaru service.

I recently had my oil changed at Mitchell Subaru and Vinny Trigilio was my service advisor. He was polite and respectful and was a pleasure to work with. He had my Forester in and out of service in a relatively quick time. I am extremely happy with Mitchell Subaru service.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mark, we're glad to hear Vinny provided such a prompt and pleasant service experience. Thank you for choosing Mitchell Subaru and for sharing your feedback!

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Buying a car can be stressful and overwhelming. When I went into Mitchell Subaru, Colin was the first to approach me shake my hand, smile kindly, and introduce himself. He helped me through this process and with the financing piece of it as well. He was patient as he knew that this was not an experience I like to have. This is the second car that I’ve bought from Mitchell Subaru but the fourth Subaru that I have had. I highly recommend not only Mitchell Subaru but Colin as he guided me through this process. Thank you Colin !

Buying a car can be stressful and overwhelming. When I went into Mitchell Subaru, Colin was the first to approach me shake my hand, smile kindly, and introduce himself. He helped me through this process and with the financing piece of it as well. He was patient as he knew that this was not an experience I like to have. This is the second car that I’ve bought from Mitchell Subaru but the fourth Subaru that I have had. I highly recommend not only Mitchell Subaru but Colin as he guided me through this process. Thank you Colin !

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Christine, we love hearing from repeat customers! Thank you for choosing Mitchell Subaru and for sharing your positive feedback about Colin. We hope you enjoy your new Subaru! See you next time!

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Suddenly, the check engine line came on and auto safety systems turned off. Mitchell’s tech determined that the cause was a failed catalytic converter. The correct part was not in stock. Laura quickly arranged a loaner car and started the process of finding a replacement converter. Laura kept us informed of progress in all along. Once the part came in, our car was ready the next day.

Suddenly, the check engine line came on and auto safety systems turned off. Mitchell’s tech determined that the cause was a failed catalytic converter. The correct part was not in stock. Laura quickly arranged a loaner car and started the process of finding a replacement converter. Laura kept us informed of progress in all along. Once the part came in, our car was ready the next day.

Rating breakdown (out of 5):
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Buying process
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your positive experience with Laura and the Mitchell Subaru team! We’re here for all your future auto needs. Safe travels ahead!

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At almost every visit, personnel are pleasant and helpful. Everyone is helpful and competent, and the waiting area is comfortable.

At almost every visit, personnel are pleasant and helpful. Everyone is helpful and competent, and the waiting area is comfortable.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your kind feedback about our team and facilities. We look forward to seeing you next time at Mitchell Subaru! Safe travels!

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Always a pleasure to do business at Mitchell Subaru. Kelly took good care of me and the reason I’m trading in my Forrester for a Crosstrek ( rather than purchasing a different vehicle) is for the service at Mitchell Subaru.

Always a pleasure to do business at Mitchell Subaru. Kelly took good care of me and the reason I’m trading in my Forrester for a Crosstrek ( rather than purchasing a different vehicle) is for the service at Mitchell Subaru.

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Nancy, we're happy to hear our service team has earned your repeat business. We hope you love your new Crosstrek! Thank you for choosing Mitchell Subaru!

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Staff very profesional and friendly,the parts they use i dont think are genuine maybe they usegeneric dont last.

Staff very profesional and friendly,the parts they use i dont think are genuine maybe they usegeneric dont last.

Rating breakdown (out of 5):
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Overall experience
4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your feedback about our team, Luise. We take your comments regarding parts seriously and would like to assure you that we prioritize quality. If you have concerns, please reach out to discuss further. We value your trust in Mitchell Subaru.

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My experience with the Mitchell dealership couldn’t have been better. I had a number I wanted to spend and the car I was looking for. I met Nicole she was kind, inviting and knowledgeable. She showed me the car, we test drove it and I was sold. BTW the car was in excellent condition and well taken care of. Better than I expected. I offered my price and it was excepted. It was fair for me and them. They excepted it without hassle. We did the paperwork and it was done. Nicole and the others involved were pleasant with no pressure to buy extras. I will be back and would definitely recommend them.

My experience with the Mitchell dealership couldn’t have been better. I had a number I wanted to spend and the car I was looking for. I met Nicole she was kind, inviting and knowledgeable. She showed me the car, we test drove it and I was sold. BTW the car was in excellent condition and well taken care of. Better than I expected. I offered my price and it was excepted. It was fair for me and them. They excepted it without hassle. We did the paperwork and it was done. Nicole and the others involved were pleasant with no pressure to buy extras. I will be back and would definitely recommend them.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Todd, we're delighted to hear your experience with Nicole and our team was smooth and pressure-free. We appreciate your recommendation and look forward to serving you again at Mitchell Subaru. Enjoy your vehicle!

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