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Mitchell Subaru

(472 reviews)
Sales hours: 8:30am to 7:30pm
Service hours: 7:30am to 5:30pm
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Sales Service
Monday 8:30am–7:30pm 7:30am–5:30pm
Tuesday 8:30am–7:30pm 7:30am–5:30pm
Wednesday 8:30am–7:30pm 7:30am–5:30pm
Thursday 8:30am–7:30pm 7:30am–5:30pm
Friday 8:30am–6:00pm 7:30am–5:30pm
Saturday 8:30am–5:00pm 7:30am–5:30pm
Sunday 11:00am–4:00pm Closed
2025 consumer dealer award
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2025 consumer dealer award

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Reviews

(472 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mitchell Subaru from DealerRater.

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Great job fast service advisors and techs were great.

Great job fast service advisors and techs were great. Price wasn’t bad and no complaints

Great job fast service advisors and techs were great.

Great job fast service advisors and techs were great. Price wasn’t bad and no complaints

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We really appreciate you taking the time to leave Mitchell Subaru this awesome review, thank you!

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I have been servicing my Subarus exclusively at Mitchell

I have been servicing my Subarus exclusively at Mitchell Subaru since purchasing my first Subaru in 2016. Top notch service and now they return your car washed!

I have been servicing my Subarus exclusively at Mitchell

I have been servicing my Subarus exclusively at Mitchell Subaru since purchasing my first Subaru in 2016. Top notch service and now they return your car washed!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

F. Green, thank you for your business and your continued confidence in our team! We are grateful for your returning business and we hope to welcome you back to Mitchell Subaru next time. Until then, take care!

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experience at Mitchell Subaru of Connecticut was

experience at Mitchell Subaru of Connecticut was excellent. I experienced excellent service from kelly as well as excellent mechanical service. I highly recommend Mitchell Subaru of Connecticut.

experience at Mitchell Subaru of Connecticut was

experience at Mitchell Subaru of Connecticut was excellent. I experienced excellent service from kelly as well as excellent mechanical service. I highly recommend Mitchell Subaru of Connecticut.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

David, thank you for taking the time to review us! We appreciate your business and we will pass along your feedback to Kelly. See you next time at Mitchell Subaru!

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This is a new crew compared to those who were service

This is a new crew compared to those who were service staff for my old Subarus and what a difference! My car was well serviced but in addition Kyle was friendly and respectful. If I asked a question he answered it completely but not in a condescending way. Some answers were not what I wanted to hear but I trusted that they were honest. Such a better than usual experience

This is a new crew compared to those who were service

This is a new crew compared to those who were service staff for my old Subarus and what a difference! My car was well serviced but in addition Kyle was friendly and respectful. If I asked a question he answered it completely but not in a condescending way. Some answers were not what I wanted to hear but I trusted that they were honest. Such a better than usual experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Susan, thank you for sharing your great feedback about Kyle and the team! We appreciate your business and we hope to welcome you back to Mitchell Subaru next time.

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Very pleased with my recent service from Vinny Trigilio

Very pleased with my recent service from Vinny Trigilio and Laura Chrisikos. They went above and beyond!!

Very pleased with my recent service from Vinny Trigilio

Very pleased with my recent service from Vinny Trigilio and Laura Chrisikos. They went above and beyond!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hi Margie, this feedback means the world to us! Thank you for choosing Mitchell Subaru and for sharing your support of Vinny, Laura, and the team. We look forward to welcoming you back next time!

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I only go to Mitchell Subaru for service!

I only go to Mitchell Subaru for service! I trust them with my car ♥️. Customer for over twenty years!

I only go to Mitchell Subaru for service!

I only go to Mitchell Subaru for service! I trust them with my car ♥️. Customer for over twenty years!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Nancy, thank you for being a loyal customer of Mitchell Subaru for over two decades! We're honored to have earned your trust and look forward to continuing to serve you.

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I'm a customer of over 25 years.

I'm a customer of over 25 years. Expect an excellent, professional, courteous sales experience from Mitchell Subaru in Canton!

I'm a customer of over 25 years.

I'm a customer of over 25 years. Expect an excellent, professional, courteous sales experience from Mitchell Subaru in Canton!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Brian, thank you for your loyalty and kind words! We're delighted to hear that you've consistently had a positive experience with Mitchell Subaru. Looking forward to serving you for many more years!

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It doesn't get better than Subaru in Canton, CT.

It doesn't get better than Subaru in Canton, CT. Vinney always takes great care of me. Very kind, patient and knowledgeable- he's the real deal!!! Extra bonus- dog friendly. Even my cherished pupper- Rebel gives 5 stars for service and kindness :)

It doesn't get better than Subaru in Canton, CT.

It doesn't get better than Subaru in Canton, CT. Vinney always takes great care of me. Very kind, patient and knowledgeable- he's the real deal!!! Extra bonus- dog friendly. Even my cherished pupper- Rebel gives 5 stars for service and kindness :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Linda, we're delighted to hear that Vinney and our Mitchell Subaru team have been taking such great care of you and Rebel! We love being a dog-friendly dealership and appreciate your kind words. Thanks for sharing your experience with us!

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Extremely friendly, professional and take excellent care

Extremely friendly, professional and take excellent care of my Crosstrek. Been with Mitchell's since 1995. LOVE that group.

Extremely friendly, professional and take excellent care

Extremely friendly, professional and take excellent care of my Crosstrek. Been with Mitchell's since 1995. LOVE that group.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Mary, we're delighted to hear that you've had a positive experience with us at Mitchell Subaru over the years! Thank you for your loyalty and kind words about our team. We look forward to continuing to take care of your Subaru Crosstrek!

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Their service department is excellent.

Their service department is excellent. Laura is professional and knowledgeable. A pleasure to do business with Mitchell's and Laura.

Their service department is excellent.

Their service department is excellent. Laura is professional and knowledgeable. A pleasure to do business with Mitchell's and Laura.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Deb, we're delighted to hear that Laura and our service department at Mitchell Subaru made your experience a positive one. Thank you for the kind words! Safe travels!

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