Gene Langan Volkswagen Inc

Every astute consumer reads reviews, whether you are purchasing a small item or a car. I was heartened after reading the positive reviews for this dealership; so many have horrid reviews, and I thank the consumers that took the time to write critical as well as positive reviews. Every consumer despises the smarmy, pushy, only after the buck salesman. You know the type! I made the call to look at a used car and, lucky for me, Byram answered the phone. He was enthusiastic, told me he would have the car ready, and sounded friendly and professional. Though I was suspect, after so many awful experiences with salesman, Byram was knowledgeable, sincere, thoughtful, and and added bonus, had a great sense of humor. Byram answered all my texts with alacrity and honesty. He worked with me through the entire process. It is singularly, because of Byram, that the purchase of my new (used) car was a time for joy, not for a time in feeling that I was getting suckered. LOVE Langan VW because of their salespeople !!! Ask for Byram !!!! He is, as they say, all that and a bag of chips !!!!! THANK YOU Langan VW!!!!! Thank you Byram !!!!

All staff were friendly, professional, thorough. Great attention to detail. More than fair on my trade in. Great service. I would definitely recommend Gene Langan VW to friends and family! Love my new SUV!

Byram provided super service, knowledgeable, and very helpful throughout my transaction and support after I drove out! and with such a complicated car, he has always helped out!

Look, I know I'm not the easiest person to deal with and I never send glaring reviews but after visiting 8 dealerships, I knew I found my man with Byram. It's the simple things that count - listening to the customer, calling and emailing back in a prompt manner and showing empathy. It's that simple folks . Gene Langan was great to work with...appreciate the patience and commitment you all showed. Thanks

It is May 21,2020 staff are not required to wear masks, no signs about safety of hygiene on the door, no social distancing. Called the manager and now there are signs - where have these been for the last 9 weeks of the global pandemic?! No- zero concern for customer health or safety. Disgraceful- uncaring

Byram was Especially helpful and easy to work with to pick out my brand new car. The dealership also created an easy application process and everything seemed worry free.

This is easily the best dealer I have ever done business with. Extremely happy with my new GTI purchase, and the overall service that Langan VW provides. Bob was extremely easy to work with, and was not pushy at all. Everyone over there is extremely friendly, genuine, and cares about the customer more than a sale, or upsell. Bob personally took an extra hour to go over the car with me after everything was finalized, and even gave me a tour of the vintage cars in their mini-museum. The entire process from the minute I walked in to see the car, to my last signature was extremely simple. Steve was even able to find me financing that was lower than my bank's seemingly unbeatable rate. I will definitely be sticking with Langan for future vehicle purchases, and strongly recommend them to anyone who is in the hunt for a new car.

This is easily the best dealer I have ever done business with. Extremely happy with my new GTI purchase, and the overall service that Langan VW provides. Bob was extremely easy to work with, and was not pushy at all. Everyone over there is extremely friendly, genuine, and cares about the customer more than a sale, or upsell. Bob personally took an extra hour to go over the car with me after everything was finalized, and even gave me a tour of the vintage cars in their mini-museum. The entire process from the minute I walked in to see the car, to my last signature was extremely simple. Steve was even able to find me financing that was lower than my bank's seemingly unbeatable rate. I will definitely be sticking with Langan for future vehicle purchases, and strongly recommend them to anyone who is in the hunt for a new car.

After buying a car at a closer VW dealership a hour before I was to pick the car up I was told I need to put down $2,000 more down to get to the monthly payment I wanted. I went to This dealership and was treated with great customer customer service and I was able to purchase a 4 year newer car with less mileage and more warranty for the much better monthly payment with exactly what I wanted to put down with no shadiness. I work in sales and I definitely recommend buying your VW in at this dealership!

I walked into Gene Langan VW in Glastonbury and was immediately greeted by Byram Tamri. He was very professional and easy to communicate what I was looking for. I would definitely go back to Gene Langan considering my experience was terrific thanks to Byram and Steve.