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Acura of Berlin - Highly Recommend
I highly recommend purchasing a car and/or having it serviced at Acura of Berlin. I’ve purchased several cars from this dealership and each time I’ve felt that they’ve worked hard to find the right vehicle for me at a price that fit into my budget! I love the no hassle experience! I walked in today to look at the 2021 RDX’s. Antonio, my salesperson, took note of what I was looking for and worked the numbers so that I was able to get the car that I wanted. Within 4 hoursof walking in, I was able to drive home with my new car! (I traded in my 2019 RDX) Extremely happy with my new RDX! Also, I shout out to Keith and his crew in the service department. Every time I bring my car in for service, they always make me feel valued and respected! Again, I highly recommend Acura of Berlin, not only to purchase vehicles but also to have them maintained and serviced!
Tracy - Thank you so much for your repeat business! We are delighted that you can turn to our team whenever you're in need of a new vehicle or auto service and know that you will be well taken care of. We are all so glad that you're happy with your new vehicle. Congratulations on your 2021 Audi RDX! Our team at Acura of Berlin wishes you safe driving.
The service at this dealership was wonderful until it was taken over by executive-it has declined steady since then- this weeks “service” will be my last. i would have been treated better at Joe’s used car lot
I'm so sorry to hear that you were disappointed with your recent visit. We strive to deliver five-star care to all of our guests and I certainly would like to learn more about what happened here and how we failed you. I understand that you wrote this review to remain anonymous, but I hope you consider giving me a call. Thank you, Tony Braglia - GM - 860-829-3780
This is the second family car bought from Acura of Berlin and specifically from Gerry. Both are notch! Would highly recommend. Love my new RDX.
Hi Liz! Thank you for your review of Acura of Berlin! We greatly appreciate your repeat business and your kind words about working with Gerry on our team. Enjoy your new Acura RDX and we hope to see you again soon!
Best buying experience
Gerald Campana at Acura of Berlin helped us the first time we leased an Acura TLX and he was great. This is why we return three years later to see him and get a 2020 Acura TLX again. He is trying to help and find ways in which to save money and get the best car for our needs. He cannot retire for as long as we like Acura.
Eduardo - Thank you so much for coming back to Acura of Berlin! We are so glad that Gerald delivered a second great leasing experience and helped you get into the right 2020 Acura TLX at the right price. It means a lot to have you as a loyal customer and we look forward to our continued relationship.
Having driven Cadillac`s for 30 years I decided a change was in order so going from a sedan to a suv was a big move for me ; I was very pleased with the service and how knowledgeable the staff was especially my salesperson Moises Navarrette was he explained in great detail the car I was interested the 2019 MDX which because of his help I decided to lease vehicle this week . Wonderful experience . Thank you
We are honored to receive your support, Tommy, and I hope you are enjoying your 2019 Acura MDX! We look forward to seeing you again soon and thank you for your business. - Acura of Berlin Team
Acura is always amazing!!!!
I have had different brands of cars and Acura is by far the best! I always have such a smooth experience whether I am getting serviced to just recently buying my second car with them. The customer service is truly amazing! I can’t thank Acura enough!
Hi Amanda - We are so glad to hear that you can depend on Acura of Berlin for the best service around! Thanks so much for coming back for a second vehicle. We hope you are enjoying it!
First time shop at Berlin of Acura
I am very happy to purchase a Acura RDX for first time. Very nice facility and honor sale personal. I will refer family and friends to buy cars here.
Timmy - We are delighted that our team made a great impression for your first visit to Acura of Berlin! Thank you so much for referring us to your family and friends. We hope that you love your Acura RDX.
releasing of new 2019 mdx
hello, we have been doing business with acura of berlin for nine years or so and are in our third mdx car. acura of berlin is our one and only stop for our vehicles. everyone is exceptionally friendly and give great customer service. the receptionist mary was very welcoming and the general manager tony is easy to work with and helped us in our car leasing process each time. jerry campana our sales person is very knowledgeable and goes above and beyond to ensure that we get into the car that fits our needs. we also get service done there . perry and steve are great-they explain everything we should know about our new car and give us a print out detail on our car each we are there. over all acura of berlin is an awesome dealership and we highly recommend it to anyone.carolyn and bill d
Bill and Carolyn - We are honored to have you as a loyal Acura of Berlin customers! It makes us so happy to hear that you can depend on both our Sales and Service Teams for five-star service, every time. Thank you very much for recommending us! We look forward to assisting you for years to come.
roger oetman was very pleased with everything at
very pleased with the way Easton handled everything. test drive was very good. he explained all the options. he took time to find the color that my wife was interested in. both my wife and I are very pleased.
Not so smart ASE mechanics
So i been getting alot of people emailing me about my experience with thier service dept well after 2 people taking my car on a road test an thier mechanic supposbly checking brake sorry to say they never find anything wrong ..i pulled brakes off to get to the bottom of why my brakes sqeek so much an dealer cant find issue brake pads were both cracked on one side something thier so profesional ASE certified mechanic would of found if they did thier job rite an puled the brake pads of an checked instead of giving me key after 2 hours an looking at me like im crasy an saying they found nothing wrong dealer is very well known for this type of action.