Acura of Berlin

(4.9) 181 reviews

Dealer on Cars.com since August 2016

Currently in stock!

Call This Dealer

New Used Service

Today's Hours

Sales 11:00 AM - 4:00 PM
Service Closed
Mon 9:00 AM - 8:00 PM
Tue 9:00 AM - 8:00 PM
Wed 9:00 AM - 8:00 PM
Thu 9:00 AM - 8:00 PM
Fri 9:00 AM - 6:00 PM
Sat 9:00 AM - 6:00 PM
Sun 11:00 AM - 4:00 PM
Mon 7:00 AM - 6:00 PM
Tue 7:00 AM - 6:00 PM
Wed 7:00 AM - 6:00 PM
Thu 7:00 AM - 7:00 PM
Fri 7:00 AM - 5:30 PM
Sat 7:00 AM - 4:00 PM
Sun Closed

Reviews

4.9
181 lifetime reviews.
  • Buying a new TLX
    February 23, 2016

    This is the second Acura I have bought from this dealer and was happy to find out they are still a very fine dealership to work with. The process of b...uying could not have gone any smoother

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We're happy to hear of your great experience and your positive review means a lot to us. We appreciate your feedback and are happy to hear that we cou...ld meet your needs. At Acura of Berlin, we always strive to provide the utmost in quality and customer satisfaction, and we try our best to make the car buying experience as easy and stress-free as possible for all of our customers. We look forward to assisting you with your future sales and service needs. Best, Tony Braglia| General Manager | Bragliat@executiveag.com


  • Best experience ever buying a car
    February 15, 2018

    Best experience we have ever had buying a car. Larissa and the whole staff were pleasurable, pleasant and personable. Would definitely refer and go ba...ck again!

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • Acura Berlin - 5 Star Customer Service
    February 6, 2018

    Howard and Geno certainly make you feel at home when coming to Acura of Berlin. Not only is the building gorgeous but the customer service is equally... as awesome. I can't thank Howard and Geno enough for their help and continued support.

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for kind words regarding Howard, Geno, and the rest of our team! We appreciate the wonderful review and hope to see you again soon!


Read all reviews

See All In-Stock Inventory


Service & Repair

Service Reviews

4.9

24 lifetime reviews of the Service Department.

  • Dedicated service making the customer Number 1
    January 1, 2018

    Congratulations Acura of Berlin, On my recent service visit in December, I was serviced like a king. Steve was phenomenal. I really appreciated his st...raight talk and service suggestions. I felt like I was the only customer at Acura of Berlin and his job was dedicated to my service. When the service was complete the next day, Steve explained the service charges. I was surprised that the service charges were so low. I was expecting much more. I felt like I was walking out of Acura of Berlin with an extra $300 in my pocket. Thank you Acura of Berlin for honestly servicing your customers. It is a real pleasure dealing with all of your Acura team members. Thank you again, Dan

    Customer Service
    Quality of Repair
    Overall Facilities
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Dan, thank you so much for such an amazing review. We are so happy that the services you received were everything you were hoping for and more! We loo...k forward to seeing you soon!


  • Service was outstanding and prompt.
    December 12, 2017

    Keith was excellent to work with and kept in constant communications as the multiple problems with my old Acura were identified and addressed. It's l...ike a new car! When it's time for a new Acura, will definitely buy from from Acura of Berlin. Denise Heinrich

    Customer Service
    Quality of Repair
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the 5-star review, Denise! We are glad Keith was able to make your experience easy and pleasant. Please come back to see us again soon!


Read all Service & Repair reviews
Service Pricing

    Oil, Filter Change

    $34.95 and up*

    Transmission Service

    $129.95 and up*

    Oil, Filter Change (Premium)

    $54.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

About Our Dealership

Dealer on Cars.com since August 2016

At Acura of Berlin, we want you to have a the best possible car-buying and automotive experience. Whether you arrive at our Acura showroom in search of a new ILX, MDX, RDX, or a quality used car, our expert team is dedicated to helping you find the perfect match.

"Acura of Berlin is a division of the Executive Auto Group. Make an executive Decision!"
Acura of Berlin
224 Berlin Turnpike Berlin, CT 06037
New (860) 357-5635
Used (860) 357-5367
Service (860) 357-5872
Map data ©2015 Google. Map and directions are informational only. No representation is made or warranty given as to their content, road conditions, route usability or expeditiousness. User assumes all risk of use. Classified Ventures and their suppliers assume no responsibility for any loss resulting from such use.