Mitchell Chrysler Dodge RAM

4.7 out of 5 4.7

Reviews

4.7 out of 5 4.7
74 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    September 10, 2020

    Stuart, Ben and Corey were all very pleasant to deal with. There were no gimmicks, I asked for details on the lease financials and they put everything... in front of me so I knew exactly the deal I was getting. Some dealers would play games with me on this info. Not Mitchell.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    September 10, 2020

    Dan from service was professional, kind and ordered new parts for my brand new jeep wranglers back window, the pistons crapped the bed within 2 weeks.... Dan got the new pistons ordered delivered and installed as promised. Very pleased.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • September 27, 2015

    Honestly, I never had a better experience buying from a vehicle. Got a 5 year old car in showroom condition at a price that couldn't be matched anywhere.... (and I had been looking for over a year) Staff was fantastic. So relaxed and informative makes me kick myself for not going to Mitchell Chrysler Dodget

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Well, in the end we're thrilled that you found us, Walter, and we're honored to have you among our drivers. Stop in any time you're "down south", and ...catch up!

  • 5.0 out of 5
    September 1, 2020

    We had a great experience at Mitchell Dodge trading in our Durango for a new one. Bill and Ben were great to work with. We never felt pressured and we... got a great deal on a great vehicle. We highly recommend visiting Mitchell Dodge if you are In the market for a car.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    August 28, 2020

    The sales guys were great. Not pushy at all and explained everything in great detail. The process was not painful like other dealerships that I’ve been... too.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 30, 2020

    Had a recall on my Dodge Dakota regarding the air bags. The service department accommodated My odd hour request and within a day my truck was ready. The... people were very nice and helpful. They also performed a safety check and alerted me of any potential problems with my vehicle.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • 5.0 out of 5
    July 23, 2020

    I was very happy with my experience in purchasing my 2020 Ram 1500 .Bill my sales man Was great to work with, very knowledgeable not pushy in the least... and answered every text and phone call in fashionable time frame.Overall my experience was very pleasant at this dealership

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    July 23, 2020

    The team at Mitchell has always treated me well and provided timely, quality, professional , and clean service. Thanks again Mitchell for a job well done!

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 5.0 out of 5
    June 4, 2020

    Great service.. Paul is accommodating, knowledgeable, and pleasant. Service people are pleasant and helpful. My car was serviced in an appropriate amount... of time. I was encouraged to call or come in if I had additional questions or concerns.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • 1.0 out of 5
    January 31, 2020

    I went to Mitchell Chrysler to have a new car serviced and after I had my new car serviced to discuss purchasing a new car to replace the one that they... did not service right. I have been driving, buying and having cars serviced for almost 50 years. I have never had a worst experience than the one I had at Mitchell Chrysler in Simsbury Connecticut. Mistakes happen but what counts is how you remedy those mistakes. I should have checked with the Better Business Bureau before I had my new car serviced at Mitchell Chrysler. If I had checked with the BBB I would have never taken my car there for servicing. I have never given a bad review for a business before this one. I do not recommend this dealership and will never go back there again. To be fair, the car salesman I dealt with at the beginning was pleasant and helpful. For quality of repair and customer repair service I would rate no stars but it was not given as an option.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
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