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Mitchell Chrysler Dodge RAM

(110 reviews)

Reviews

(110 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mitchell Chrysler Dodge RAM from DealerRater.

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Wyllys was so kind polite and helpful!

Wyllys was so kind polite and helpful! It was a great purchase experience! They let me take my time and really test out all the various components of the vehicle including two separate test drives. Also Mark the business manager was a pleasure to work with! Very helpful professional and kind! I would not hesitate to use this dealership again! Thank you! Today is pick up vehicle day, and I’m sure the vehicle will be detailed and prepped!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Fixed a blown fuse in a timely manner.

Fixed a blown fuse in a timely manner. Everyone was friendly. Best surprise - did not say I needed a million other things done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Brought in my Wrangler for routine service.

Brought in my Wrangler for routine service. First time service call after purchasing car there. Staff friendly and helpful. New rep from when I originally booked appt. Wait time was minimal and they always recommend some additional work needed.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Staff at the Service Department were very helpful,

Staff at the Service Department were very helpful, friendly and professional. Repairs needed were explained, and prices provided. Very happy with my experience at Mitchell’s, building kept clean

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Expensive repair but necessary, got it done in a timely

Expensive repair but necessary, got it done in a timely fashion and Tony was a great service manager on communication and evaluating all of the options.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Fixed a/c on 2016 Dodge Charger.

Fixed a/c on 2016 Dodge Charger. Gave honest estimate. Comfortable wait. Knowledgable service advisor.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I had a routine service call scheduled with Mitchell Jeep

I had a routine service call scheduled with Mitchell Jeep for my 2023 Jeep Grand Wagoneer. When I drove up to service I immediately was greeted by a service representative and the service and timing were discussed,The service area, the showroom and the waiting area were all spotless. The service and timing were as promised. Overall an excellent experience and my service representative was Eric Calica, Great Job !!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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I had a wonderful experience buying my Jeep from Mitchell

I had a wonderful experience buying my Jeep from Mitchell Chrysler Dodge Ram. I highly recommend working with Rakib!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Jason was an amazing salesman to work with- again!

Jason was an amazing salesman to work with- again! He was incredibly patient, genuinely helpful, and truly cared about our needs throughout the entire process. It's clear he puts his customers first, and we couldn't have asked for a better experience. Highly recommended.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Mitchell is probably one of the best places I’ve been to.

Mitchell is probably one of the best places I’ve been to. Matt from service got me out of a very big conundrum I am very thankful to him Bruce who did the work is probably one of the best and the staff overall. Simply five star and highly recommended

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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