Reviews
Troy Conlin was great, very kind and helpful as I leased
Troy Conlin was great, very kind and helpful as I leased my first car. I feel great about the entire experience.
Troy Conlin was great, very kind and helpful as I leased
Troy Conlin was great, very kind and helpful as I leased my first car. I feel great about the entire experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We're truly grateful you chose us for your first car lease and took the time to recognize Troy Conlin's outstanding service. It's wonderful to hear that he was kind and helpful and that you feel great about the entire experience. Thank you for your business, and we look forward to serving you again.
I service my vehicles at Lia Honda in Enfield CT.
I service my vehicles at Lia Honda in Enfield CT. Jesse Robles is my go to service contact. The prices are fair and am never pressured for not necessary add ons. Been going here for years.
I service my vehicles at Lia Honda in Enfield CT.
I service my vehicles at Lia Honda in Enfield CT. Jesse Robles is my go to service contact. The prices are fair and am never pressured for not necessary add ons. Been going here for years.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We appreciate your thoughtful feedback. It’s wonderful to know Jesse Robles has earned your trust through consistent service, fair pricing, and clear communication without unnecessary add‑ons. We’re honored you’ve chosen Lia Honda Enfield for years.
ANDY MEDINA IS A GREAT ADVISOR I REALLY APPRECIATE ALL
ANDY MEDINA IS A GREAT ADVISOR I REALLY APPRECIATE ALL THE HELP, EXCELLENT CUSTOMER SERVICE WILL RECOMMEND
ANDY MEDINA IS A GREAT ADVISOR I REALLY APPRECIATE ALL
ANDY MEDINA IS A GREAT ADVISOR I REALLY APPRECIATE ALL THE HELP, EXCELLENT CUSTOMER SERVICE WILL RECOMMEND
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Cecilia, thank you for your wonderful review and recommendation! Providing 5-star service is so important to us, and we are glad that Andy's efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs!
It was great.
It was great. Service Advisor Greg Palm was very personable, and professional. The wait time was good also.
It was great.
It was great. Service Advisor Greg Palm was very personable, and professional. The wait time was good also.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Larry, We appreciate your feedback. Greg’s professionalism and attention to customer care reflect the standard we strive for. We're glad your wait time met expectations, thank you for choosing Lia Honda Enfield!
Greg was very good at communicating and getting my Honda
Greg was very good at communicating and getting my Honda back to me same day
Greg was very good at communicating and getting my Honda
Greg was very good at communicating and getting my Honda back to me same day
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the feedback! Greg will be glad to hear he communicated well and got your Honda back to you the same day. We appreciate your business!
Excellent service Above and beyond help with the link
Excellent service Above and beyond help with the link from my phone to car Clean and comfortable lounge
Excellent service Above and beyond help with the link
Excellent service Above and beyond help with the link from my phone to car Clean and comfortable lounge
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Carol, We're so glad our team could go the extra mile to help you with your phone connection and that you were comfortable in our lounge while you waited. Excellent service is what we strive for every day, and your feedback means a lot to us. We appreciate your business!
Troy Colin was a great salesman.
Troy Colin was a great salesman. Best experience buying a car. No game playing,did a good job with us 100percent in all areas. Thanks!
Troy Colin was a great salesman.
Troy Colin was a great salesman. Best experience buying a car. No game playing,did a good job with us 100percent in all areas. Thanks!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Debbie, Troy takes pride in providing honest, no-game service in all areas. We're so glad he gave you the best car-buying experience. Thank you for recognizing his excellent work!
TODAY - I “turned back time…” Years ago, I bought a
TODAY - I “turned back time…” Years ago, I bought a car from Lia Honda of Enfield, Connecticut. I'll never forget that red bow on the hood of my white Honda. Fast forward to today, October 11, 2025. I purchased another car from Lia Honda of Enfield. On the phone, Mary, a fantastic salesperson, answered all my questions about available cars, prices, and the latest options on Honda vehicles. I was on my way to an appointment at a nearby Honda dealership, but Mary's exceptional customer service convinced me to cancel it. I randomly called Lia of Enfield, because I had questions and drive time. Mary’s “smile” in her voice on the phone brightened my day. Seriously, this was a “thing,” her tone, patience, and incredible efficiency. Mary truly showed that she cared about me as her customer. In person, Mary was warm, kind, and expert. The tour of the available car options amazed me, and I hope I remember all the features! Mary had said over the phone, "We can have you rolling out later today in your new Honda." I smiled, thinking, "No way this can’t be done in one day." Sure enough, everything aligned perfectly, and I drove away in my new 2026 Honda. I want to thank Mary, the sales team, and everyone who prepared the car. Wow, Lia Honda of Enfield really caught my eye! Lastly, as I was "floating" down I-91 South, I noticed the exact colors and models of my previous two Hondas right in front of me. It was a fun moment, knowing I have had a wonderful collection of fantastic cars, and I'm sure I'll cherish my new Honda just as much. Finally, I asked Mary if I could write an email to the manager, and she was humble. Humility is something that we don’t see much today. Mary smiled and said, “Well, if you write a review on Google, it is enough.” Mary didn’t even want me to showboat her to the manager. I guess the fact that I bought the brand new car showed enough. We need more Marys in the world!!! My next vehicle will be from Lia Honda of Enfield; don’t forget this happy customer!!!!
TODAY - I “turned back time…” Years ago, I bought a
TODAY - I “turned back time…” Years ago, I bought a car from Lia Honda of Enfield, Connecticut. I'll never forget that red bow on the hood of my white Honda. Fast forward to today, October 11, 2025. I purchased another car from Lia Honda of Enfield. On the phone, Mary, a fantastic salesperson, answered all my questions about available cars, prices, and the latest options on Honda vehicles. I was on my way to an appointment at a nearby Honda dealership, but Mary's exceptional customer service convinced me to cancel it. I randomly called Lia of Enfield, because I had questions and drive time. Mary’s “smile” in her voice on the phone brightened my day. Seriously, this was a “thing,” her tone, patience, and incredible efficiency. Mary truly showed that she cared about me as her customer. In person, Mary was warm, kind, and expert. The tour of the available car options amazed me, and I hope I remember all the features! Mary had said over the phone, "We can have you rolling out later today in your new Honda." I smiled, thinking, "No way this can’t be done in one day." Sure enough, everything aligned perfectly, and I drove away in my new 2026 Honda. I want to thank Mary, the sales team, and everyone who prepared the car. Wow, Lia Honda of Enfield really caught my eye! Lastly, as I was "floating" down I-91 South, I noticed the exact colors and models of my previous two Hondas right in front of me. It was a fun moment, knowing I have had a wonderful collection of fantastic cars, and I'm sure I'll cherish my new Honda just as much. Finally, I asked Mary if I could write an email to the manager, and she was humble. Humility is something that we don’t see much today. Mary smiled and said, “Well, if you write a review on Google, it is enough.” Mary didn’t even want me to showboat her to the manager. I guess the fact that I bought the brand new car showed enough. We need more Marys in the world!!! My next vehicle will be from Lia Honda of Enfield; don’t forget this happy customer!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Carol, thank you for sharing your experience with us! We're delighted Mary handled your wishes with the utmost advocacy, expertise, and grace. Congrats on the new Honda! Here's wishing you all the best in your travels, from everyone at Lia Honda.
Always great service.
Always great service. Never had to go back for anything done wrong. Everyone Always has a great attitude. Thanks Jesse
Always great service.
Always great service. Never had to go back for anything done wrong. Everyone Always has a great attitude. Thanks Jesse
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your positive review, Jimmie! Your satisfaction means a lot to us, and we're pleased you enjoy the reliability furnished by Jesse and our service department. We hope you'll continue to make Lia Honda your first choice for service.
Edwin Guzman of Lia Honda was exceptionally kind and
Edwin Guzman of Lia Honda was exceptionally kind and patient with me. I had left another dealer when the salesperson did not acknowledge me in any way and when I asked for help to buy a new gently used car he said “ I have nothing to offer you.” I found Ed to be the opposite. Helpful , polite and courteous, he had three cars to choose from and he made my experience easy and rewarding . Three days later I had my new car , all paperwork completed and I was one happy customer.
Edwin Guzman of Lia Honda was exceptionally kind and
Edwin Guzman of Lia Honda was exceptionally kind and patient with me. I had left another dealer when the salesperson did not acknowledge me in any way and when I asked for help to buy a new gently used car he said “ I have nothing to offer you.” I found Ed to be the opposite. Helpful , polite and courteous, he had three cars to choose from and he made my experience easy and rewarding . Three days later I had my new car , all paperwork completed and I was one happy customer.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Virginia, thank you for sharing your experience with us! We're delighted Edwin handled your wishes with the utmost advocacy and grace. Congrats on your new car! Here's wishing you all the best in your travels, from everyone at Lia Honda.