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Lia Honda Enfield

(736 reviews)
Visit Lia Honda Enfield
Sales hours: 9:00am to 6:00pm
Service hours: 8:00am to 5:00pm
View all hours
Sales Service
Monday 9:00am–6:00pm 8:00am–5:00pm
Tuesday 9:00am–6:00pm 8:00am–5:00pm
Wednesday 9:00am–6:00pm 8:00am–5:00pm
Thursday 9:00am–6:00pm 8:00am–5:00pm
Friday 9:00am–6:00pm 8:00am–5:00pm
Saturday 9:00am–6:00pm 8:00am–3:00pm
Sunday Closed Closed
New (866) 484-7408 (866) 484-7408
Used (866) 488-9712 (866) 488-9712
Service (866) 489-9401 (866) 489-9401

Reviews

(736 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lia Honda Enfield from DealerRater.

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Greg Palm in the service department is the best.

Greg Palm in the service department is the best. He is the main reason I get service done there.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Mark, thanks so much for mentioning all the aspects of your service visit that stood out. We especially appreciate your kind words and recommendation of Greg's expertise. Thanks for always choosing Lia Honda!

Consumer response

Greg Palm in the service department is the best. He is the main reason I get service done there.

Great job, as always by Greg Palm and the team at Lia

Great job, as always by Greg Palm and the team at Lia Honda in Enfield, CT. They gave me a ride home, called to say when the car would be ready and picked me up on time the next morning. They were also transparent about what the cost to fix the car was going to be. Thanks again. Jeremy L.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Jeremy, thank you for your wonderful review! Providing quality and efficient service is so important to us, and we are glad that Greg's efforts met your satisfaction. We hope that you continue to choose us for all of your future automotive needs!

Very helpful and found my car quickly.

Very helpful and found my car quickly. The agent was James Frangiamore who was very kind and understood what I was looking for. Definitely recommend the dealership and agent.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thanks for telling us how pleasant and stress-free your experience was with James's expertise and support. He's amazing, and we appreciate your kind words. Please visit us again some day!

Always a good experience going to this dealer.

Always a good experience going to this dealer. Very kind and helpful people. Been going for over 5 years and haven’t had a bad experience

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, Dalvin! Thank you for honoring us with your patronage over the years. We're so pleased our team continues to serve you well. Get in touch the next time we may be of assistance. We're here for you!

I continue to count on Jesse Robles as an outstanding

I continue to count on Jesse Robles as an outstanding service advisor. We purchased our Civic at Lia some years ago. and have trusted them with our on-going regular service.

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  • Overall experience 5.0
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Dealer response

Joel, we're delighted Jesse has proven to be your vehicle's ultimate service advisor and advocate. Thank you for taking time out of your day to recommend his assistance. Safe travels until we see you again!

I recently purchased a 2025 HRV from Lia Honda and I had

I recently purchased a 2025 HRV from Lia Honda and I had a great experience with Troy Conlin. He had helped me with a purchase a few years ago and I was happy to be able to work with him again. The whole trade-in and new car purchase process went smoothly and Troy was great, very friendly, knowledgeable and I couldn’t be happier with my new car and the service I received.

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

We're so happy Troy is someone you can trust with your automotive needs whenever you're looking for something new. Congrats on your new Honda! We wish you many pleasant travels this summer, from everyone here at Lia Honda.

Jesse Robles was my service advisor.

Jesse Robles was my service advisor. It was my first time at Lia Honda in Enfield I had an excellent experience there, from making the appointment to getting my car serviced. I will definitely go back.

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  • Overall experience 5.0
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Dealer response

We're delighted the value of Jesse's support and expertise exceeded your expectations at this visit. We appreciate your business, and look forward to giving you the same high quality experience at your next appointment.

Had a very positive experience trading in my old car and

Had a very positive experience trading in my old car and purchasing my new car at Lia Honda in Enfield. Mary Butova was knowledgeable and helpful in securing exactly the car I was looking for.

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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks, Emily! We're so happy Mary took the time to find exactly what you had in mind. Congratulations on your awesome new car! We wish you many pleasant travels until our paths cross again.

Had a very nice experience here.

Had a very nice experience here. Troy Conlin in sales and manager Michael Loper made the buying experience quick and easy. They addressed any concerns I had, answered questions, did not talk down to me or resort to questionable tactics to get my business. I got a deal I was satisfied with, and I would recommend Lia Honda in Enfield to anyone looking for a Honda vehicle.

Rating breakdown (out of 5):
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  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your 5-star review! We're thrilled to know how pleased you were with the support provided to you by Troy and Michael. Congrats on the new Civic! Best wishes for awesome travels, from the whole team at Lia Honda!

I had a great experience here buying my 2025 Honda Civic

I had a great experience here buying my 2025 Honda Civic Hatchback Sport. Troy Conlin in Sales and manager Michael Loper at Lia Honda made the process efficient and basically painless. They were both professional and easy to work with, and I did not feel any sketchy vibes or anything else that made me uncomfortable. I walked out feeling satisfied that we reached a pretty good deal. So far, I have no complaints.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your 5-star review! We're thrilled to know how pleased you were with the support provided to you by Troy and Michael. Congrats on the new Civic! Best wishes for awesome travels, from the whole team at Lia Honda!