Reviews
Write a reviewJesse Robles and Jorge Morales.
I would recommend Lia Honda service. Jesse Robles the service manager did a great job in explaining the nature and cost of my repair on my 2015 CRV. The auto technician Jorge Morales who installed the part is the best of the best when it comes to Honda repair.
Joe, thank you for your 5-star review and recommendation of Lia Honda, Jesse, and Jorge! Your trust in our service team is an honor and we hope to always be your first choice when it comes to your automotive needs. We'll see you at your next appointment!
Ashley Theodore and Lia Honda great service
Ashley Theodore did a great job with my recent service. My car is on the older side, and she helped get a lot done during a very short time frame on a very busy day at the dealership. Excellent service at Lia Honda.
That's fantastic, John! We're so happy to know how satisfied you were with the convenient and comprehensive service visit Ashley provided for you. We hope to emulate this positive experience at your next appointment. Thanks for choosing Lia Honda!
Lia Honda in Enfield did an outstanding job helping me
Lia Honda in Enfield did an outstanding job helping me select a great vehicle for me. Mary the sales person took the time to find out what I wanted and worked hard to find the right vehicle with the right price. All staff at Lia Honda were respectful and very helpful, I recommend that if you're looking for a vehicle, you can't go wrong with checking them out.
Thanks so much for recommending Lia Honda and congrats on your new-to-you Honda! We're absolutely delighted Mary made sure your wants and needs were thoroughly addressed to put you into the right vehicle at the best price. Best wishes for safe and happy travels until we meet again!
Greg Palm has been my service advisor for the past
Greg Palm has been my service advisor for the past several years and his knowledge, noting frequent updates about my Honda CR-V's, and professionalism are outstanding .... the great service team at LIA HONDA I highly recommend to new owners and my friends ....
Thanks for the awesome review, Mark! Your continued trust in Greg and the Lia Honda team is an honor we do not take for granted. We're certainly glad Greg takes his time to provide meaningful updates and insight and we hope to continue being your first choice for the care of your CR-V. We wish you all the best in the new year, until we see you next time!
A great experience
In the past two days, I had an opportunity to visit several Honda dealerships in Chicopee, Hartford, Manchester, West Springfield and finally Lia Honda in Enfield. I wanted to trade in my 2022 Tacoma for a 2023 Honda Ridgeline. Upon walking in Lia Honda Enfield, I was greeted by Troy C. who was very friendly and accommodating (while other dealerships were not). I told him what I was looking for and why and he ran down a list of several options. He didn't try to steer me in one direction or another — just tried to keep me on budget. Shortly after, Aaron B. came out and went over what my ‘22 Tacoma was worth to trade in. For the duration of my visit, both Aaron and Troy showed a special interest in me and were willing to negotiate. Other dealerships verbatim told me “this is our price, take or leave it” and actually offered me $8,000 less for my Tacoma. Aaron, Troy and I were able to make a great deal. Overall, it was a very memorable experience and I look forward to encouraging others to purchase their next vehicle from this location, too.
James, thanks so much for your thoughtful feedback on your trade-in and purchase experience at Lia Honda! We're absolutely delighted to know how accommodating Aaron and Troy were. The entire team would like to wish you many miles of safe and happy travels in your new vehicle until our paths cross again!
I had an emergency trip to the dealer due to a hole in
I had an emergency trip to the dealer due to a hole in the side wall of the tire and Jesse Robles was an absolute pleasure to work with. The tire was not in stock, but they were able to get it the same day and my car was ready within 2 hours of dropping it off without an appointment. Thank you, Jesse!
That's fantastic! We appreciate your business and your positive feedback about Jesse. It let's us know what a valuable asset Jesse is to our service team. We're glad your tire was repaired in such an timely manner and we wish you the safest of travels until we meet again!
A big thanks to Jesse Robles.
A big thanks to Jesse Robles. Always provides a very simple and accurate description of what is needed for service on my Ridgeline.
Thanks for stopping by to share positive feedback about Jesse! It is our pleasure to keep your Ridgeline in its best condition, and we're so happy Jesse always provides you with useful insight to empower you to make informed decisions for your vehicle's care. Thank you for choosing Lia Honda!
Thank you to Lia Honda and Ashley Theodore for the prompt
Thank you to Lia Honda and Ashley Theodore for the prompt and excellent service provided,
Thank you for trusting our service team with your Honda, Batiks! We're delighted Ashley took such excellent care of you during your visit and we look forward to providing the same reliable service if we should have the pleasure of seeing you in our service department again. Until then, we wish you the safest of travels!
The service department and the people there, Greg Palm a
The service department and the people there, Greg Palm a special mention, is the best dealership I have found recently. Fast, polite, and fair prices.
We are honored by your wonderful feedback! Thank you for recognizing Greg for his efforts to make your service experience an outstanding one. Please don't hesitate to call if we may assist you with any other automotive needs. It is our pleasure to serve you and we hope to do so for years to come!
The service area at Lia has a clean and efficient layout.
The service area at Lia has a clean and efficient layout. The mechanics and office staff are working at a fast pace to get your job completed. Ashley Theodore handled the paperwork side of things and kept me in the loop with up to date text. When your car needs service, Lia is the place you want to get back on the road.
Thanks for sharing this 5-star review of your service advisor, Ashley! Prompt, attentive communication with our guests is very important to us, so we're delighted to know Ashley provided you with a thorough service visit and got you safely back on the road in a timely fashion. Let us know when we can do it again. We're here for you, Jim!