Lia Honda of Enfield

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
198 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 31, 2020

    I was met by Dan Hanson at the Lia Honda of Enfield who was most friendly and knowledgeable able to answer any questions I had. It was a busy time at... the dealership Dan still took the time to teach me how to sync my phone to the car, how to use everything. Also there was absolutely no pressure to buy . Thank you Dan for making my car shopping fun

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 30, 2020

    From the phone call to see if the SUV I spotted was still available, to test driving and purchasing, my overall experience was great. Troy Conlin was professional,... very informative and made me feel comfortable.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • March 14, 2017

    Pilip Bologna, our sales rep, did a terrific job. He answered all my questions, in terms I could understand, especially when it came to helping me understand... the new safety features and all the tech advances that have been added to the 2017 model, as compared to my 2014. On delivery day, he provided the best overview, and set up of features I have ever had! His invitation to call or come back anytime with questions, was most sincere.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Thanks Sue! We're happy to hear that Philip was so helpful and informative, and made sure you were well aware of your options throughout the car buyin...g process. It's wonderful to know that you felt confident with the customer care that was extended to you, and that you had such an excellent overall experience! We appreciate your business and hope to work with you again in the future. Regards, Lia Honda of Enfield

  • 5.0 out of 5
    July 29, 2020

    Second time going to low Honda of Enfield. Worked with Troy Conlin the first time around, loved his service. Requested him again for this purchase. Again... no let down. Very good service.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    July 29, 2020

    Diana and the service technician completed the maintenance needed while I waited at the dealership. I was kept informed while the work was being completed... and consulted on an additional repair needed. The dealership was clean and the appropriate social distancing and other protocols in place made it a smooth process to get my car service work done. Nice job.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rich, thank you for sharing your experience with us! We are pleased to hear that your vehicle service was A ! Please contact us should you need anyth...ing else.

  • 5.0 out of 5
    July 21, 2020

    Service mgr, Luis Nieves, was accommodating and made sure I understood all options for service available. Recommendations were made for the age of my car,... a 2008 Honda Civic. Mileage was overstated on work order by 5000 miles. It should have said 143,578 miles. Work was done quickly and having a coupon made the visit less stressful.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Gary, we are thrilled to hear of your satisfaction with Luis. It is customers like you that make our job such a joy to do day in and day out. We look ...forward to serving you again in the future.

  • 5.0 out of 5
    June 23, 2020

    The whole process with my salesman Wes was nice and easy. Wes took care of everything with complete professionalism. I would recommend Wes and Lia... Honda of Enfield

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    David, we appreciate you taking the time to write this great review. Painless and efficient visits are what we aim for, so it is pleasing to hear that... Wes took such great care of you. Enjoy your new vehicle and we look forward to seeing you in the future.

  • 5.0 out of 5
    June 16, 2020

    Excellent customer service. The sales and finance personnel were extremely helpful and friendly, they met and exceeded my needs. This is the fourth vehicle... I’ve purchased from this dealership and not one bad experience, I would and have recommended this dealership to friends and family.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for your amazing review! We are so appreciative of your continued business, and we are thrilled that we could provide you with anoth...er great vehicle and overall experience! It is an honor to have earned your kind recommendation, and we congratulate you on your new Accord- on behalf of the entire team!

  • 5.0 out of 5
    June 6, 2020

    I went to Lia Honda to test drive a used vehicle. My salesman, Wes Lavalley, was very professional and knowledgeable of the vehicles involved. After driving... and looking at the new model, I had a lot to consider and left the dealership with a nice, if there’s anything I can help you with, please let me know. I later returned and purchased the new vehicle, a nice easy transaction. Wes answered all my questions and reiterated that he was there to help any time.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Kathie, Thank you so much for your wonderful review! We are overjoyed that we had the opportunity to work with you, and that Wes could ultimately get ...you into your perfect, new vehicle! We warmly congratulate you on your special purchase. Please don't hesitate to give us a call if you have any further questions or concerns in the future!

  • 5.0 out of 5
    June 4, 2020

    Diana Irizarry was very helpful getting me into the service area and with any questions I had. And so far, everything is working fine. Thank you.

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for leaving Diana this 5-star review! We are so glad that she could get you and your vehicular needs thoroughly taken care of! It is our ple...asure to serve you. Please do not hesitate to let us know if you have any further questions or concerns in the future!

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