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Lia's Honda dealership has a winner in Greg Palm
Prior to bring in my 2018 Honda CRV for an oil change, it started to pull and grind a bit on the driver's side. When at the Lia Honda in Enfield, I was greeted by Greg Palm, a service adviser. Based on what I was describing, he correctly identified the problem before reviewing what service my car should have at this time. Not only was his thought about what the problem was correct, he explained via first a phone call then when I came to pick up the car what they did to fix the differential issue. I appeciate the time and patience Greg Palm had while explaining the differential problem and repair. Thanks, Greg.
Gus, Thank you so much for your 5-star review! We are so glad that Greg and the team could get your automotive needs efficiently taken care of! Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.
I live much closer to another Honda service department and dealership, but I make the drive to Lia in Enfield because of the exceptional customer service. Working with Jesse Robles is always a sincere pleasure, and I never feel taken advantage of there. They are kind, knowledgeable, and prompt. Highly recommend.
Catherine, Thank you for taking the time to leave us this excellent review and recommendation! We are honored that you confide in us with your automotive needs, and we are thrilled that Jesse consistently provides you and your vehicle with exceptional care. It is our pleasure to serve you. We wish you the safest of travels until we meet again!
I brought me daughter’s car, who is in the military and deployed for a software update and inspection. Arrived and was greeted by Ashely Theodore. Ashely was professional and courteous. I especially appreciate her escorting me to the waiting room and explaining the mask requirements of the facility. Thank Ashely and Lia Honda team for your service.
Robin, Thank you for your positive review! We are so glad that Ashley provided you with the quality service that you so much deserve. It is our pleasure to assist you in any way possible. Please drive safely, and do not hesitate to let us know if there is ever anything more that Ashley and the team may help you with.
Recently had service on my Civic. It's always a pleasure to work with Service Advisor Greg Palm: I know I can trust Greg for sound and honest service advice for my car.
Jeff, We greatly appreciate you taking the time to leave Greg this excellent review! We are so glad that he consistently provides you and your vehicle with exceptional care. He will be honored to know how confident you are in his efforts with your automotive needs. We wish you safe travels, and we hope to see you again the next time you are in need of automotive service.
I went to Lia Honda and worked with Edwin the whole process was easy and they all took the time to make sure they answered all my questions and I was happy with my purchase. Best car buying experience I have ever had I will definitely purchase another vehicle from Lia Honda. I can not say enough great things about them.
Dion, Thank you so much for your wonderful review! We are so go glad that Edwin provided you with great care and made your experience with us an all-around success! It is our pleasure to assist you in any way possible. We wish you the warmest congratulations on your new vehicle- on behalf of Edwin and the entire team! We look forward to an opportunity to work with you again in the future.
Ashley Theodore helped me with the service of my CRV. She was very helpful. She helped me apply my service points and coupons. Service was done fast and my car runs beautifully.
Jesse Robles helped me with the work order for my CRV. Mostly routine maintenance but a couple of concerns as well. He listened to me and made suggestions. I never felt pressured to do anything extra. Very positive experience..
I had a big repair with my Honda Odyssey, and Jesse Robles @ Lia Honda took the time to let me know what was happening every step of the diagnosis and repair. He even took a picture of my engine and sent it to me so I could see what he was referring to during our conversation. I definitely recommend asking for Jesse if you need any service to your vehicle.
Greg is awesome and deserves a raise! He’s friendly and honest. I like that there’s more than one waiting area because I’d rather not watch TV
Lia Honda in Enfield is Great!!
Everyone I had contact with was Great! From my first contact with Lia Honda Enfield, Christine St. Andre. She was attentive, helpful and ready to assist me with all my questions! She was terrific. On my visit to the Dealership, Christine introduced me to Wesley LaValley in Sales. Right from the beginning he was helpful, knowledgeable, attentive, calm, and very patient with me. He has been wonderful throughout the entire car buying process. There has been great attention to all the details and wonderful follow through. I wouldn’t hesitate to recommend Wesley LaValley to assist you in buying your next car. Jason Lawlor was terrific in the financial portion of the sale. He too, is really knowledgeable and made the finance process smooth!!
Debbie, we are thrilled to hear about your positive experience at Lia Honda Enfield. Our entire dealership takes great pride in providing the best possible buying experience and our team will be thrilled to hear your kind words. We look forward to serving your future automotive needs.