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Hoffman Honda

(2,073 reviews)
Visit Hoffman Honda
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–5:30pm
Tuesday 8:30am–7:00pm 7:00am–5:30pm
Wednesday 8:30am–7:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:30pm
Saturday 8:30am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2018 consumer dealer award
View 4 awards
2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

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New (860) 735-6778 (860) 735-6778
Used (860) 264-1235 (860) 264-1235
Service (860) 264-1117 (860) 264-1117

Inventory

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Incentives

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About our dealership

This seller has been on Cars.com since March 2019.
Here at Hoffman Honda located in West Simsbury CT we are dedicated to making your purchasing experience both professional and transparent. With 4.8 stars on Google we're highly recommended by our customers. Come visit us on RT 44 on the Avon/Canton line and shop our extensive inventory of new and pre-owned vehicles where you're sure to find the perfect Honda CR-V HR-V or Accord to meet your needs. Our fully staffed service department including highly trained Honda Master Techs are here for you after you drive off the lot to handle any maintenance or repairs you may need.
Driven By Trust

Service center

Phone number (860) 264-1117

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
7:30am–3:30pm
Sunday
Closed

Meet our employees

Reviews

(2,073 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hoffman Honda from DealerRater.

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Jennifer in the service was absolutely wonderful.

Jennifer in the service was absolutely wonderful. Her knowledge and level of professionalism was exceptional. Jennifer communicated clearly with each set of the service appointment. Hoffman leadership …Jennifer deserves a bonus for her top notch care with customers.

Jennifer in the service was absolutely wonderful.

Jennifer in the service was absolutely wonderful. Her knowledge and level of professionalism was exceptional. Jennifer communicated clearly with each set of the service appointment. Hoffman leadership …Jennifer deserves a bonus for her top notch care with customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Lori, we're delighted to hear that Jennifer provided exceptional service during your visit at Hoffman Honda. We'll be sure to pass along your praise and appreciation for her professionalism!

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Hat’s off to Daniel and the team at Hoffman Honda for

Hat’s off to Daniel and the team at Hoffman Honda for their fast and courteous service, they are very professional

Hat’s off to Daniel and the team at Hoffman Honda for

Hat’s off to Daniel and the team at Hoffman Honda for their fast and courteous service, they are very professional

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Mark, we're delighted to hear that Daniel and the team provided you with fast and professional service at Hoffman Honda. Thank you for sharing your experience!

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Very personable sales people.

Very personable sales people. Knowledgeable about each car product. Considerate of my personal needs. Very clean showroom and service waiting area.

Very personable sales people.

Very personable sales people. Knowledgeable about each car product. Considerate of my personal needs. Very clean showroom and service waiting area.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful feedback! We're delighted to hear that our team at Hoffman Honda provided a knowledgeable and considerate experience. We appreciate your kind words about our showroom and service area as well!

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I am a loyal, longtime customer.

I am a loyal, longtime customer. In my book, Hoffman is A + all the way around.7

I am a loyal, longtime customer.

I am a loyal, longtime customer. In my book, Hoffman is A + all the way around.7

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for being a loyal Hoffman Honda customer and leaving us a five-star review!

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Easy to work with.

Easy to work with. Explained the process clearly and kept us informed the entire way.

Easy to work with.

Easy to work with. Explained the process clearly and kept us informed the entire way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for stopping by to leave a wonderful review for Hoffman Honda!

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Jennifer was extremely helpful, in getting our recalled

Jennifer was extremely helpful, in getting our recalled fuel pump tested. She managed to get us in and out in a reasonable amount of time, and notified us immediately after the work was done. It was one of the best experiences I have had with the service department.

Jennifer was extremely helpful, in getting our recalled

Jennifer was extremely helpful, in getting our recalled fuel pump tested. She managed to get us in and out in a reasonable amount of time, and notified us immediately after the work was done. It was one of the best experiences I have had with the service department.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're delighted to hear that Jennifer provided such excellent service during your visit at Hoffman Honda. It's great to know she made the process smooth and efficient for you. Thank you for sharing this positive experience!

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The service team is friendly, professional, and explain

The service team is friendly, professional, and explain the process. In a simple but effective way.

The service team is friendly, professional, and explain

The service team is friendly, professional, and explain the process. In a simple but effective way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
Worked with:
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Dealer response

We are grateful to have earned your business, Luz. Thanks for taking the time to leave us a review! - The Hoffman Honda Team

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Took me on time; kept me informed and completed the

Took me on time; kept me informed and completed the service and the recall. Very happy customer.

Took me on time; kept me informed and completed the

Took me on time; kept me informed and completed the service and the recall. Very happy customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

It was our pleasure to assist you here at Hoffman Honda! Thanks for sharing your positive feedback!

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Purchased the vehicle at this dealership and it went

Purchased the vehicle at this dealership and it went well. Service on the other hand was the worst I have ever experienced. The main reason for this is the lack of trust, they lied right to my face. I brought the vehicle in for rountine maintenance and was flat out lied to that my tires were rotated which was part of why I brought the vehicle that day. After getting the car back I noticed that the tires were not rotated. How I know this is that three days prior I got a flat tire in my right rear tire and had to purchase a new tire. When I walked around the vehicle after service, the new tire was in the exact same position after being told they were rotated. Unfortunately I will never purchase or get my vehicles serviced there again. What else are they lying to me about, I have lost all trust. If you use them be very Leary.

Purchased the vehicle at this dealership and it went

Purchased the vehicle at this dealership and it went well. Service on the other hand was the worst I have ever experienced. The main reason for this is the lack of trust, they lied right to my face. I brought the vehicle in for rountine maintenance and was flat out lied to that my tires were rotated which was part of why I brought the vehicle that day. After getting the car back I noticed that the tires were not rotated. How I know this is that three days prior I got a flat tire in my right rear tire and had to purchase a new tire. When I walked around the vehicle after service, the new tire was in the exact same position after being told they were rotated. Unfortunately I will never purchase or get my vehicles serviced there again. What else are they lying to me about, I have lost all trust. If you use them be very Leary.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We strive for honesty and transparency, so it's disappointing to read your review. I understand how important trust is when it comes to vehicle maintenance, and I'd like the opportunity to address this issue directly with you. We can't locate your information from the username you provided, so please reach out at your convenience. Thank you, Paul Mandirola - Regional Service Manager Toyota & Honda & Nissan - (860) 658-3570

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Very satisfied with experience at Hoffman Honda.

Very satisfied with experience at Hoffman Honda. Ana Gremli was very helpful with a quick transaction, and made it as enjoyable as a dealership visit can be. They treated my $15k purchase like i was buying a $50k car, which is very appreciated.

Very satisfied with experience at Hoffman Honda.

Very satisfied with experience at Hoffman Honda. Ana Gremli was very helpful with a quick transaction, and made it as enjoyable as a dealership visit can be. They treated my $15k purchase like i was buying a $50k car, which is very appreciated.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Philip, we're delighted to hear that Ana and the Hoffman Honda team made your experience enjoyable and treated you with such care. Thank you for choosing us!

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