Reviews
Jennifer in the service was absolutely wonderful.
Jennifer in the service was absolutely wonderful. Her knowledge and level of professionalism was exceptional. Jennifer communicated clearly with each set of the service appointment. Hoffman leadership …Jennifer deserves a bonus for her top notch care with customers.
Jennifer in the service was absolutely wonderful.
Jennifer in the service was absolutely wonderful. Her knowledge and level of professionalism was exceptional. Jennifer communicated clearly with each set of the service appointment. Hoffman leadership …Jennifer deserves a bonus for her top notch care with customers.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Lori, we're delighted to hear that Jennifer provided exceptional service during your visit at Hoffman Honda. We'll be sure to pass along your praise and appreciation for her professionalism!
Hat’s off to Daniel and the team at Hoffman Honda for
Hat’s off to Daniel and the team at Hoffman Honda for their fast and courteous service, they are very professional
Hat’s off to Daniel and the team at Hoffman Honda for
Hat’s off to Daniel and the team at Hoffman Honda for their fast and courteous service, they are very professional
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mark, we're delighted to hear that Daniel and the team provided you with fast and professional service at Hoffman Honda. Thank you for sharing your experience!
Very personable sales people.
Very personable sales people. Knowledgeable about each car product. Considerate of my personal needs. Very clean showroom and service waiting area.
Very personable sales people.
Very personable sales people. Knowledgeable about each car product. Considerate of my personal needs. Very clean showroom and service waiting area.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the wonderful feedback! We're delighted to hear that our team at Hoffman Honda provided a knowledgeable and considerate experience. We appreciate your kind words about our showroom and service area as well!
I am a loyal, longtime customer.
I am a loyal, longtime customer. In my book, Hoffman is A + all the way around.7
I am a loyal, longtime customer.
I am a loyal, longtime customer. In my book, Hoffman is A + all the way around.7
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for being a loyal Hoffman Honda customer and leaving us a five-star review!
Easy to work with.
Easy to work with. Explained the process clearly and kept us informed the entire way.
Easy to work with.
Easy to work with. Explained the process clearly and kept us informed the entire way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for stopping by to leave a wonderful review for Hoffman Honda!
Jennifer was extremely helpful, in getting our recalled
Jennifer was extremely helpful, in getting our recalled fuel pump tested. She managed to get us in and out in a reasonable amount of time, and notified us immediately after the work was done. It was one of the best experiences I have had with the service department.
Jennifer was extremely helpful, in getting our recalled
Jennifer was extremely helpful, in getting our recalled fuel pump tested. She managed to get us in and out in a reasonable amount of time, and notified us immediately after the work was done. It was one of the best experiences I have had with the service department.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that Jennifer provided such excellent service during your visit at Hoffman Honda. It's great to know she made the process smooth and efficient for you. Thank you for sharing this positive experience!
The service team is friendly, professional, and explain
The service team is friendly, professional, and explain the process. In a simple but effective way.
The service team is friendly, professional, and explain
The service team is friendly, professional, and explain the process. In a simple but effective way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are grateful to have earned your business, Luz. Thanks for taking the time to leave us a review! - The Hoffman Honda Team
Took me on time; kept me informed and completed the
Took me on time; kept me informed and completed the service and the recall. Very happy customer.
Took me on time; kept me informed and completed the
Took me on time; kept me informed and completed the service and the recall. Very happy customer.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
It was our pleasure to assist you here at Hoffman Honda! Thanks for sharing your positive feedback!
Purchased the vehicle at this dealership and it went
Purchased the vehicle at this dealership and it went well. Service on the other hand was the worst I have ever experienced. The main reason for this is the lack of trust, they lied right to my face. I brought the vehicle in for rountine maintenance and was flat out lied to that my tires were rotated which was part of why I brought the vehicle that day. After getting the car back I noticed that the tires were not rotated. How I know this is that three days prior I got a flat tire in my right rear tire and had to purchase a new tire. When I walked around the vehicle after service, the new tire was in the exact same position after being told they were rotated. Unfortunately I will never purchase or get my vehicles serviced there again. What else are they lying to me about, I have lost all trust. If you use them be very Leary.
Purchased the vehicle at this dealership and it went
Purchased the vehicle at this dealership and it went well. Service on the other hand was the worst I have ever experienced. The main reason for this is the lack of trust, they lied right to my face. I brought the vehicle in for rountine maintenance and was flat out lied to that my tires were rotated which was part of why I brought the vehicle that day. After getting the car back I noticed that the tires were not rotated. How I know this is that three days prior I got a flat tire in my right rear tire and had to purchase a new tire. When I walked around the vehicle after service, the new tire was in the exact same position after being told they were rotated. Unfortunately I will never purchase or get my vehicles serviced there again. What else are they lying to me about, I have lost all trust. If you use them be very Leary.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We strive for honesty and transparency, so it's disappointing to read your review. I understand how important trust is when it comes to vehicle maintenance, and I'd like the opportunity to address this issue directly with you. We can't locate your information from the username you provided, so please reach out at your convenience. Thank you, Paul Mandirola - Regional Service Manager Toyota & Honda & Nissan - (860) 658-3570
Very satisfied with experience at Hoffman Honda.
Very satisfied with experience at Hoffman Honda. Ana Gremli was very helpful with a quick transaction, and made it as enjoyable as a dealership visit can be. They treated my $15k purchase like i was buying a $50k car, which is very appreciated.
Very satisfied with experience at Hoffman Honda.
Very satisfied with experience at Hoffman Honda. Ana Gremli was very helpful with a quick transaction, and made it as enjoyable as a dealership visit can be. They treated my $15k purchase like i was buying a $50k car, which is very appreciated.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Philip, we're delighted to hear that Ana and the Hoffman Honda team made your experience enjoyable and treated you with such care. Thank you for choosing us!