Hoffman Honda

4.8
(2,028 reviews)
Visit Hoffman Honda
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:30am–6:00pm 7:00am–5:30pm
Tuesday 8:30am–6:00pm 7:00am–5:30pm
Wednesday 8:30am–6:00pm 7:00am–5:30pm
Thursday 8:30am–6:00pm 7:00am–5:30pm
Friday 8:30am–5:00pm 7:00am–5:30pm
Saturday 8:30am–6:00pm 7:30am–3:30pm
Sunday Closed Closed

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New (860) 735-6778 (860) 735-6778
Used (860) 264-1235 (860) 264-1235
Service (860) 264-1117 (860) 264-1117

Inventory

See all 155 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since March 2019.
Here at Hoffman Honda located in West Simsbury CT we are dedicated to making your purchasing experience both professional and transparent. With 4.8 stars on Google we're highly recommended by our customers. Come visit us on RT 44 on the Avon/Canton line and shop our extensive inventory of new and pre-owned vehicles where you're sure to find the perfect Honda CR-V HR-V or Accord to meet your needs. Our fully staffed service department including highly trained Honda Master Techs are here for you after you drive off the lot to handle any maintenance or repairs you may need.
Driven By Trust

Service center

Phone number (860) 264-1117

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
7:30am–3:30pm
Sunday
Closed

Reviews

4.8
(2,028 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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5.0

I brought my Honda crv in for oil change .

I brought my Honda crv in for oil change . They did multi point inspection and alerted me to things I should take care of . They did not pressure me to repair those issues immediately . Jennifer was extremely friendly

5.0

I brought my Honda crv in for oil change .

I brought my Honda crv in for oil change . They did multi point inspection and alerted me to things I should take care of . They did not pressure me to repair those issues immediately . Jennifer was extremely friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Andrea, we're glad to know that Jennifer and our team at Hoffman Honda were able to provide you with a friendly and pressure-free service experience. Thanks for trusting us with your Honda CR-V!

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5.0

Hoffman Honda service does a great job.

Hoffman Honda service does a great job. The dealership is modern and clean, the staff is friendly and knowledgeable. I highly recommend them.

5.0

Hoffman Honda service does a great job.

Hoffman Honda service does a great job. The dealership is modern and clean, the staff is friendly and knowledgeable. I highly recommend them.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're delighted to know you had a great experience with our service team at Hoffman Honda! Thanks for the recommendation and kind words about our dealership. We are here for any of your future needs!

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5.0

Nice staff, good video representation of car inspection

Nice staff, good video representation of car inspection and deals as well on service. I have never seen anything like this before.

5.0

Nice staff, good video representation of car inspection

Nice staff, good video representation of car inspection and deals as well on service. I have never seen anything like this before.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We're glad to know you appreciated our unique video representation of car inspections and service deals at Hoffman Honda. Our team always aims to provide top-notch service! Thanks for your positive feedback.

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5.0

Kristina was wonderful, very accommodating the ,service

Kristina was wonderful, very accommodating the ,service was outstanding which is why we use Hoffman Honda

5.0

Kristina was wonderful, very accommodating the ,service

Kristina was wonderful, very accommodating the ,service was outstanding which is why we use Hoffman Honda

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Donna, we're so glad to know that Kristina provided you with outstanding service at Hoffman Honda. We appreciate your loyalty and look forward to serving you again in the future!

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5.0

Jennifer B.

Jennifer B., service manager, was attentive, efficient, communicated well and very nice to work with.

5.0

Jennifer B.

Jennifer B., service manager, was attentive, efficient, communicated well and very nice to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Ira, we're delighted to know Jennifer provided you with such a positive experience at Hoffman Honda! Thanks for sharing your feedback and please don't hesitate to reach out if there's anything else we can do for you!

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5.0

My service advisor Jenny is exceptional!

My service advisor Jenny is exceptional! She is highly professional while also being very human and relatable. Such high level customer service is rare in any business.

5.0

My service advisor Jenny is exceptional!

My service advisor Jenny is exceptional! She is highly professional while also being very human and relatable. Such high level customer service is rare in any business.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Paul, we're delighted to know that Jenny provided exceptional service during your visit to Hoffman Honda. We appreciate the kind words and are here for anything else you might need down the road!

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5.0

Service experience was excellent Jennifer was terrific

Service experience was excellent Jennifer was terrific She made the experience as easy as possible She was knowledgeable, pleasant to deal with, explained all service charges, & recommended work Based on my experience I would recommend Hoffman Honda service to my family & friends

5.0

Service experience was excellent Jennifer was terrific

Service experience was excellent Jennifer was terrific She made the experience as easy as possible She was knowledgeable, pleasant to deal with, explained all service charges, & recommended work Based on my experience I would recommend Hoffman Honda service to my family & friends

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Robert, we're so glad to know that Jennifer made your service experience at Hoffman Honda a great one! We appreciate the recommendation and are here for anything you may need in the future. Safe travels!

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5.0

I can’t say enough good things about this team at Hoffman

I can’t say enough good things about this team at Hoffman Honda. Ana, sales, Kristina, service, Joel, sales manager and Mike, the man overseeing it all. This group is hands down the best I have ever worked with when dealing with anything regarding my cars. They are honest, open, knowledgeable, and helpful. They do not try to pressure in anyway. I felt like they truly had/have my best interests in mind through the whole buying and/or service process. Guess that’s why I have bought five cars from this dealership for the various people in my family. The trust and the relationships speak for themselves. Customer FOREVER! Go here, you can’t go wrong. Ask for Ana, she is the absolute best.

5.0

I can’t say enough good things about this team at Hoffman

I can’t say enough good things about this team at Hoffman Honda. Ana, sales, Kristina, service, Joel, sales manager and Mike, the man overseeing it all. This group is hands down the best I have ever worked with when dealing with anything regarding my cars. They are honest, open, knowledgeable, and helpful. They do not try to pressure in anyway. I felt like they truly had/have my best interests in mind through the whole buying and/or service process. Guess that’s why I have bought five cars from this dealership for the various people in my family. The trust and the relationships speak for themselves. Customer FOREVER! Go here, you can’t go wrong. Ask for Ana, she is the absolute best.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're pleased to hear that our team at Hoffman Honda has consistently provided you with top-notch service and assistance! Your trust and loyalty mean a lot to us. We'll make sure Ana, Kristina, Joel, and Mike hear your kind words and positive feedback. Thanks for being part of our family here, we look forward to seeing you next time! Take care!

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5.0

I brought my 2018 Honda Civic EX-L in for service this

I brought my 2018 Honda Civic EX-L in for service this week and worked with Patrick Thompson on a strange problem. Patrick was right on top of everything. He brought in the technician Shentel Henry who ran the assessment programs to check potential problems with the braking system. Their explanations were clear and their work left me feeling confident in my Honda and Hoffman Honda. Thank you for having top notch service. Erika Sundberg - Customer for 20 years

5.0

I brought my 2018 Honda Civic EX-L in for service this

I brought my 2018 Honda Civic EX-L in for service this week and worked with Patrick Thompson on a strange problem. Patrick was right on top of everything. He brought in the technician Shentel Henry who ran the assessment programs to check potential problems with the braking system. Their explanations were clear and their work left me feeling confident in my Honda and Hoffman Honda. Thank you for having top notch service. Erika Sundberg - Customer for 20 years

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Erika, it's great to know that Patrick and Shentel were able to help you with your Honda Civic EX-L at Hoffman Honda. We're proud of our team for providing clear explanations and top-notch service! Thanks for being a loyal customer over the years.

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5.0

Kristina was amazing service was perfect , loaner ready

Kristina was amazing service was perfect , loaner ready price reasonable overall positive service , will go back again

5.0

Kristina was amazing service was perfect , loaner ready

Kristina was amazing service was perfect , loaner ready price reasonable overall positive service , will go back again

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Michael, it's great to know that Kristina and our team at Hoffman Honda provided you with excellent service. We appreciate your feedback and look forward to seeing you again!

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