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Reviews

Average Ratings

4.8
1574 lifetime reviews. Includes reviews of Hoffman Honda from DealerRater.com
  • Great

    Jeanetta is always so very helpful and pleasant. She finds time for me every time I need service at the last minute. We bring all three of our c...

    Dealer Response

    Hello RitaD, Thank you for trusting Hoffman Honda with your vehicle repair needs. We are pleased to read that Janetta was very pleasant, helpful, ...


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    Jeanetta is always so very helpful and pleasant. She finds time for me every time I need service at the last minute. We bring all three of our cars to her. I never feel I am getting ripped off.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hello RitaD, Thank you for trusting Hoffman Honda with your vehicle repair needs. We are pleased to read that Janetta was very pleasant, helpful, and ensures that we address your concerns even on short notice. We appreciate you as our customer and we are dedicated to ensuring an exceptional experience at every visit. See you again at your next appointment! Kind regards, Alison Gilbert, Reputation Management Specialist, Hoffman Auto Group. Driven by Trust.


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  • I had an elecrical issue with my mini van
    April 28, 2017

    Over the past couple years I've experienced electrical issues with my van. Started with the sliding doors not closing or stopping halfway. More an...


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    Over the past couple years I've experienced electrical issues with my van. Started with the sliding doors not closing or stopping halfway. More and more odd things started happening. We had to pull the DRL fuse because they just came on randomly. I called the dealer I purchased the van at and they didn't seem to think they could help. I also had a local mechanic look at it and they were not able to find a problem. Last week I went to start it and it was completly dead. Something was draining the battery. We made an appointment with Hoffman because we bought another Honda there last year. They determined the problem immediately. Water was in the fuse box and it was rusted which no doubt caused all the crazy things that had been happening. They replaced the fuse box and found the source of the water leak and repaired it. I am thrilled that after 2 years, the sliding doors I was not able to close unless the vehicle was in drive, are now working. I will definately return for any further issues.

    Does recommend this dealer
    Came in for service or repair

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  • Excellent service
    April 28, 2017

    The service is always first class - friendly and pleasant at all times . All agents seem knowledgeable and helpful - all charges are clearly expl...


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    The service is always first class - friendly and pleasant at all times . All agents seem knowledgeable and helpful - all charges are clearly explained Thanks as always

    Does recommend this dealer
    Came in for service or repair

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  • Oil change on Odyssey
    April 28, 2017

    Having just arrived in Connecticut from Ohio, A1 service light came on. Hoffman Honda worked my seadvice needed into their schedule the day I call...


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    Having just arrived in Connecticut from Ohio, A1 service light came on. Hoffman Honda worked my seadvice needed into their schedule the day I called. Honda always going above and beyond. Thank you!!

    Does recommend this dealer
    Came in for service or repair

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  • Excellent service
    April 28, 2017

    Great service as usual. Can get the car in early and the wait isn't too long. Staff is always friendly and helpful. Convenient and comfortable wa...


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    Great service as usual. Can get the car in early and the wait isn't too long. Staff is always friendly and helpful. Convenient and comfortable wait area.

    Does recommend this dealer
    Came in for service or repair

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  • Accord
    April 27, 2017

    Brought my '13 Accord in for service 4/25 for service. It was done in a timely fashion. Questions (which were numerous!) were answered in a friend...


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    Brought my '13 Accord in for service 4/25 for service. It was done in a timely fashion. Questions (which were numerous!) were answered in a friendly, non-hurried way. I have always had a positive experience with Hoffman and will continue to bring my vehicle there in the future.

    Does recommend this dealer
    Came in for service or repair

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  • Excellent Oil Change
    April 27, 2017

    Great Price and Great advice! Thanks to my service advisor, Anthony Audia. He was able to provide valuable insight and additional information ab...


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    Great Price and Great advice! Thanks to my service advisor, Anthony Audia. He was able to provide valuable insight and additional information about my extended warranty plan.

    Does recommend this dealer
    Came in for service or repair

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  • Simple and stress free buying experience!
    April 27, 2017

    Jeff Berselli was fantastic! He gave us a great price, explained everything and made sure we were completely satisfied. Unlike some other salesman...


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    Jeff Berselli was fantastic! He gave us a great price, explained everything and made sure we were completely satisfied. Unlike some other salesman at other dealers, he actually cared about doing what was right for us. Simply put, this was the best car buying experience I have every had. Thanks Jeff!

    Does recommend this dealer

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  • Excellent service as always
    April 27, 2017

    Service Adviser, Dan Covalli, gave me a convenient appointment time. He was courteous and thorough. All work was done to my satisfaction. I have b...


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    Service Adviser, Dan Covalli, gave me a convenient appointment time. He was courteous and thorough. All work was done to my satisfaction. I have been bringing my Civic Hybrid to Hoffman for servicing since I bought it there, 15 years ago. It still drives like a new car, 233,000 miles later.

    Does recommend this dealer
    Came in for service or repair

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  • First Timer
    April 27, 2017

    This was my first exposure to Hoffman Honda Service. I will say I was extremely satisfied with interaction and professionalism given to me the by...


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    This was my first exposure to Hoffman Honda Service. I will say I was extremely satisfied with interaction and professionalism given to me the by Sales Associate Jeff Berselli and Service Advisor Anthony Audia. Thanks Jeff for recommending Hoffman for servicing my vehicle. As for Anthony, even though I needed serious work done on my Pilot his recommendations helped save me some cash in the long run. Also, I was very pleased with the turn around time completing all the work. If you need Honda Service, Hoffman Honda is the place to go. Thank You

    Does recommend this dealer
    Came in for service or repair

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