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Hoffman Lexus

(2,023 reviews)
Visit Hoffman Lexus
Sales hours: 8:30am to 7:00pm
Service hours: 7:00am to 5:30pm
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Sales Service
Monday 8:30am–7:00pm 7:00am–5:30pm
Tuesday 8:30am–7:00pm 7:00am–5:30pm
Wednesday 8:30am–7:00pm 7:00am–5:30pm
Thursday 8:30am–7:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:30pm
Saturday 8:30am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2025 state dealer award
View 7 awards
2025 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

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New (860) 947-4203 (860) 947-4203
Used (860) 838-2117 (860) 838-2117
Service (860) 838-2168 (860) 838-2168

Inventory

See all 97 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2023.
Here at Hoffman Lexus located in East Hartford CT we are dedicated to making your purchasing experience both professional and transparent. With 4.8 stars on Google we're highly recommended by our customers. Come visit us on Connecticut Blvd in East Hartford and shop our extensive inventory of new and pre-owned vehicles where you're sure to find the perfect Lexus RX ES or NX to meet your needs. Our fully staffed service department including highly trained Lexus Master Techs are here for you after you drive off the lot to handle any maintenance or repairs you may need.
Hoffman Lexus Driven by trust.

Service center

Phone number (860) 838-2168

Service hours

Monday
7:00am–5:30pm
Tuesday
7:00am–5:30pm
Wednesday
7:00am–5:30pm
Thursday
7:00am–5:30pm
Friday
7:00am–5:30pm
Saturday
7:30am–3:30pm
Sunday
Closed

Meet our employees

Reviews

(2,023 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hoffman Lexus from DealerRater.

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Best experience I’ve ever had purchasing a vehicle.

Best experience I’ve ever had purchasing a vehicle. Got a morning appointment and drove out 4 1/2 hours later. Professional and knowledgeable.

Best experience I’ve ever had purchasing a vehicle.

Best experience I’ve ever had purchasing a vehicle. Got a morning appointment and drove out 4 1/2 hours later. Professional and knowledgeable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We're glad to hear that your vehicle purchase experience was smooth and efficient at Hoffman Lexus! Our team takes pride in providing professional and knowledgeable service. Enjoy the ride!

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Chris at Hoffman Lexus in East Hartford was awesome.

Chris at Hoffman Lexus in East Hartford was awesome. He answered all our questions. He made the process so easy. He worked a found the best car that matches what I wanted. Thank you Chris. I left the same day with a 2025 Lexus, RX 350. Chris you are the best. I’m enjoying my new ride🤗.

Chris at Hoffman Lexus in East Hartford was awesome.

Chris at Hoffman Lexus in East Hartford was awesome. He answered all our questions. He made the process so easy. He worked a found the best car that matches what I wanted. Thank you Chris. I left the same day with a 2025 Lexus, RX 350. Chris you are the best. I’m enjoying my new ride🤗.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Simone, it's fantastic to hear that Chris made your experience at Hoffman Lexus so smooth and enjoyable! We're happy you're loving your new 2025 Lexus RX 350. Safe travels in your new ride!

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This is my 3rd lexas from Hoffman and Walter the sales

This is my 3rd lexas from Hoffman and Walter the sales Manager is alway a pleasure to deal with, as for the Service monica is so pleason and keeps you inf. of the need of your veh. and progress off your oil chg Progress Thank You.

This is my 3rd lexas from Hoffman and Walter the sales

This is my 3rd lexas from Hoffman and Walter the sales Manager is alway a pleasure to deal with, as for the Service monica is so pleason and keeps you inf. of the need of your veh. and progress off your oil chg Progress Thank You.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Rod, thank you for your continued trust in Hoffman Lexus! We're delighted to hear that Walter and Monica have made each experience enjoyable. We look forward to serving you again in the future!

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Easy to work with.

Easy to work with. Helped me to get a good deal and finance on my loan.

Easy to work with.

Easy to work with. Helped me to get a good deal and finance on my loan.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

It was our pleasure to work with you, Tim! Thank you for choosing Hoffman Lexus.

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I was very impressed with the dealership and the

I was very impressed with the dealership and the professional way the purchase was done.

I was very impressed with the dealership and the

I was very impressed with the dealership and the professional way the purchase was done.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks, Diane! We're happy to know your experience was a positive one. We look forward to serving you again in the future!

Consumer response

Thank you!

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Very professional/organized.

Very professional/organized. Good experience with them. Everyone I worked with did a great job.

Very professional/organized.

Very professional/organized. Good experience with them. Everyone I worked with did a great job.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your confidence in Hoffman Lexus, Ben!

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Darren was great to work with…the sales process was

Darren was great to work with…the sales process was extremely efficient and hassle free. The majority of my interaction with Hoffman and Darren was via text…appraisal of my current vehicle, pricing on a new Lexus. Then visiting Hoffman and Darren to pick up the new car and finish up the sales process…so smooth! My overall sales experience with Hoffman and Lexus was amazing…wish I could have given more stars!

Darren was great to work with…the sales process was

Darren was great to work with…the sales process was extremely efficient and hassle free. The majority of my interaction with Hoffman and Darren was via text…appraisal of my current vehicle, pricing on a new Lexus. Then visiting Hoffman and Darren to pick up the new car and finish up the sales process…so smooth! My overall sales experience with Hoffman and Lexus was amazing…wish I could have given more stars!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Paul, we're delighted to hear that Darren and the Hoffman Lexus team made your experience smooth and efficient. Thank you for sharing such positive feedback! Enjoy your new Lexus!

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This is my 3rd car from Hoffman Lexus and I cannot say

This is my 3rd car from Hoffman Lexus and I cannot say enough about the experience or buying and servicing a car with them. I’ve never been treated better. Tom was great to work with on this last car and I would highly recommend this dealership.

This is my 3rd car from Hoffman Lexus and I cannot say

This is my 3rd car from Hoffman Lexus and I cannot say enough about the experience or buying and servicing a car with them. I’ve never been treated better. Tom was great to work with on this last car and I would highly recommend this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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Dealer response

Thank you for your continued trust in Hoffman Lexus! We're delighted to hear that Tom and our team have consistently provided a great experience. We appreciate the recommendation and look forward to serving you again in the future!

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Like always, Monica and other Lexus Hoffman employees

Like always, Monica and other Lexus Hoffman employees were very professional. My oil change was completed in less than 1.5 hours. During that time I was informed (by text, video and by Monica personally about condition of my vehicle and what is recommended to do in my next visit).

Like always, Monica and other Lexus Hoffman employees

Like always, Monica and other Lexus Hoffman employees were very professional. My oil change was completed in less than 1.5 hours. During that time I was informed (by text, video and by Monica personally about condition of my vehicle and what is recommended to do in my next visit).

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Roman, we're delighted to hear that Monica and the Hoffman Lexus team provided you with such efficient service. Keeping you informed every step of the way is our priority. Thanks for choosing us!

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The salesman was very helpful and very professional He

The salesman was very helpful and very professional He was above and beyond all expectation from the sales department. I will definitely come back and buy a few cars from him again when I get rich.

The salesman was very helpful and very professional He

The salesman was very helpful and very professional He was above and beyond all expectation from the sales department. I will definitely come back and buy a few cars from him again when I get rich.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Sharian, we're delighted to hear that our salesman exceeded your expectations at Hoffman Lexus! We look forward to welcoming you back in the future. Thanks for sharing your experience with us!

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