Skip to main content

Hoffman Lexus

(2,072 reviews)
Visit Hoffman Lexus
Sales hours: 8:30am to 6:00pm
Service hours: 7:00am to 5:30pm
View all hours
Sales Service
Monday 8:30am–6:00pm 7:00am–5:30pm
Tuesday 8:30am–6:00pm 7:00am–5:30pm
Wednesday 8:30am–6:00pm 7:00am–5:30pm
Thursday 8:30am–6:00pm 7:00am–5:30pm
Friday 8:30am–6:00pm 7:00am–5:30pm
Saturday 8:30am–5:00pm 7:30am–3:30pm
Sunday Closed Closed
2026 state dealer award
View 8 awards
2026 state dealer award 2025 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(2,072 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hoffman Lexus from DealerRater.

Want to share your experience with this dealership?

Write a review

I recently purchased a 2026 RX 350h Luxury Edition to

I recently purchased a 2026 RX 350h Luxury Edition to replace my 2023 RX350 Luxury ICE which was totaled in an accident in June 2026 ( no one was injured in our Lexus). Our sales associate was Gary Turchetta who really went out of his way to locate the exact model we were looking for and once it arrived at the dealership that it was set up are ready for delivery as we had been without our Lexus since the accident. Gary was extremely helpful and accommodating in our vehicle search and made sure we were updated in the vehicles progress thru delivery. We have been customers of the Hoffman dealership since 1980 and have purchased and serviced five vehicles there. In fact I still have the first car I purchased from Jeffery Hoffman ( at the Avon dealership) a 1980 Alfa Romeo Spider convertible.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your continued trust and loyalty to Hoffman Lexus! We're delighted to hear that Gary made the process seamless and efficient. Enjoy your new 2026 RX 350h Luxury Edition!

My service advisor was very professional and helpful.

My service advisor was very professional and helpful. Service staff is always courteous and accommodating.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Hoffman Lexus and for sharing your feedback about our Service Team! We look forward to welcoming you back in the future. Safe travels!

Great experience, communication was great.

Great experience, communication was great. Reasonably priced, loaner available if I needed when getting more work done then expected

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

It's great to hear you had a smooth and supportive experience with our team at Hoffman Lexus. We look forward to seeing you again in the future!

Very satisfied comfortable while work was completed,

Very satisfied comfortable while work was completed, informed about all work before completion , all employees cordial . Charges as anticipated . . Love my 350. Lexus

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Hoffman Lexus and sharing your five-star service experience with our team. We look forward to working with you again in the future!

Over the past 25 years, my family has purchased 9 or 10

Over the past 25 years, my family has purchased 9 or 10 vehicles from Hoffman. Purchasing has gotten much easier over time. My latest was a small Lexus. I would have preferred a car with a larger trunk, but no dealers had much choice when I bought it and I needed a vehicle immediately. Like it just fine. It's a hybrid and great on gas, it's peppy, and I like its safety and convenience features. Took it for its first service and Anthony explained what they were doing, they sent me a video of the checkup as I waited (as Hoffman does) and the car was fine and came back clean inside and out. I'm happy. If my car was sentient, it would be happy, too! Highly recommend them!

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We deeply value your loyalty over the years and are delighted to hear you had a great experience with our service team. Thank you for choosing Hoffman Lexus! Here's to many more miles and smiles ahead! Safe travels!

alex rodriguez was excellent explaining everything .

alex rodriguez was excellent explaining everything . very courteous. it was a pleasure dealing with Hoffman Lexus

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hi Russ, thank you for your kind words about Alex Rodriguez! We're glad you enjoyed your experience with us at Hoffman Lexus. Safe travels!

My second vehicle that I purchased at Hoffman.

My second vehicle that I purchased at Hoffman. Gary Turchetta was a pleasure to deal with along with Walter Pethick. I will continue to purchase cars from them.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for your continued trust and loyalty, Ben! We're proud to have had you as a repeat customer and will be sure to pass along your kind words to Gary and Walter. We look forward to having you back in the future. Enjoy your new car! -Hoffman Lexus

Great experience.

Great experience. Gary Turchetta is an awesome salesman. Very professional, outgoing and enjoyable to deal with. This is the 5th vehicle I have purchased from Hoffman's and always have been happy enough to do more business with them. Our new car, which was all but impossible to locate through other east coast dealerships, was located by Gary in a timely manner. It looked fantastic when delivered and Gary spent all the time we needed teaching us the operation and how to use the many features. I foresee car number 6 being purchased there as well. Thanks Hoffman Auto Group for a seamless and awesome buying experience.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Joe, thank you for sharing your positive experience with Gary and the team! It's wonderful to hear that you have consistently had great experiences with us. We look forward to helping you again at Hoffman Lexus! Enjoy your new car!

I am very pleased with the quick and efficient service I

I am very pleased with the quick and efficient service I received for my Lexus. Efrem and Jadon were both courteous and kept me informed.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We’re so happy you are pleased with the service Efrem and Jadon provided! Thank you for choosing Hoffman Lexus and for sharing your feedback.

Courteous, helpful and willing to spend time with the

Courteous, helpful and willing to spend time with the customer…even after 21 years! All personnel who I have dealt with during this time, could not possibly do better, in my opinion.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for sharing your stellar review of our team! We appreciate your business over the past 21 years and hope to welcome you back to Hoffman Lexus for all of your future automotive needs.