Skip to main content
2026 state dealer award
View 8 awards
2026 state dealer award 2025 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award

Reviews

(424 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Hoffman Lexus from DealerRater.

Want to share your experience with this dealership?

Write a review

I just purchased a used Audi Q3 from Hoffman Lexus and

I just purchased a used Audi Q3 from Hoffman Lexus and the experience was excellent. They accommodated a same day test drive appointment and Chris the Sales Consultant was awesome. No pressure or the stereotypical car salesman nonsense. He was knowledgeable, consultative and genuinely helpful. Given that the team put new rear brakes/rotors and 4 new tires on the vehicle, along with the normal 40k service, the listing price was a great deal. I made a fair offer and it was done. Picked up the vehicle today and they did a great job with the detailing, it looks pristine for a 4 year old car. I couldn’t be happier with the overall experience and highly recommend working with Chris Coriano on the sales team and Al the business manager!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Joe, congratulations on your new Audi Q3, and thank you for choosing Hoffman Lexus! We love hearing that you had a fantastic experience with Chris and the team. We hope to serve you again down the road, and we wish you safe travels until then. Take care!

Excellent customer service everytime with my oil change.

Excellent customer service everytime with my oil change. Will definitely recommend this location for sales or service.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Gina, we are thrilled to hear that our team always delivers excellent service! Thank you for choosing Hoffman Lexus and for recommending our team. See you next time!

Monica was efficient, informative, communicative,

Monica was efficient, informative, communicative, pleasant and easy to do business with. I look forward to working with her in the future.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We're delighted to hear that you had a positive experience with Monica! Thank you for choosing Hoffman Lexus, Jvg. We look forward to working with you again!

Very Happy with my experience at Hoffman.

Very Happy with my experience at Hoffman. They took time to explain everything they were going to do and it had been reliable over the years. Highly recommended.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Bobby, it's wonderful to know you're so satisfied with the team at Hoffman Lexus! Thank you for your feedback, and thank you for recommending us.

Great Service from start to finish.

Great Service from start to finish. Dan in the service department was very helpful and professional. I really appreciated the video from the mechanic as he inspected my car. I highly recommend Hoffman Lexus.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Thank you for recommending Hoffman Lexus! We are thrilled to hear that Dan and our service team provided such thorough and professional support. Safe travels, and we hope to see you again!

Without exception, the best car service experience I’ve

Without exception, the best car service experience I’ve had in a long time. Efrem was first class in every way.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

David, thank you for sharing your positive feedback about Efrem and our service team! We look forward to serving you again at Hoffman Lexus.

Austin in service department is superb !

Austin in service department is superb ! Will go to this dealership because of his excellent treatment and service ! Best service tech I ever had ! Thanks Austin for all your help !!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Michael, thank you for sharing your glowing review of Austin! We’ll be sure to share your kind words with him. Thank you for choosing the Hoffman Lexus team!

Austin in the service department was great.

Austin in the service department was great. This was my first time using the service center and they were quick and very communicative. Let me know what was needed today and was was needed at next service. Washed my car and even walked me out to the car so I would know where it was parked

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Ted, thank you for choosing Hoffman Lexus and for sharing your experience with Austin and our team. We look forward to assisting you again in the future! Safe travels!

I recently purchased my vehicle from Hoffman Lexus, and I

I recently purchased my vehicle from Hoffman Lexus, and I am still genuinely blown away by how exceptional the entire experience was. From the moment I walked through the doors, I felt welcomed, valued, and taken care of in a way that is rare to find in the car-buying world. What made it even more impressive was that I was able to purchase and pick up my vehicle the very same day. Despite the quick turnaround, everything was handled with care, patience, and professionalism. Cherif, the sales manager, deserves special recognition for the incredible role he played in making this experience so smooth. He is absolutely phenomenal—professional, kind, attentive, and genuinely committed to ensuring customer satisfaction. Throughout the process, he checked in with me personally, made sure every detail was being handled promptly, and reassured me that my happiness mattered just as much as the sale itself. His leadership and customer-focused approach set the tone for the entire dealership. Alex, my sales representative, was equally impressive. From the start, he made me feel at ease and confident. He took the extra time to walk me through every feature, answer all of my questions thoroughly, and explain things in a clear and friendly way. What I really appreciated was his patience—never once did he rush me or make me feel pressured. Instead, he treated me like a priority, ensuring I felt supported throughout the entire process. His customer service was truly top-tier, and he made what can be a stressful experience feel smooth and enjoyable. Despite the quick, same-day timeline, the sale itself felt effortless. There were no problems, no delays, and absolutely no stress. Everything—from reviewing options, to paperwork, to preparing the vehicle—was handled efficiently and professionally. It was clear that the entire team at Hoffman Lexus values both quality and customer satisfaction. And then came the moment that truly took my breath away: when it was time for pickup, my new vehicle was waiting for me, beautifully detailed and wrapped with a big red bow on top! 🎀 That thoughtful gesture made the experience feel incredibly special—almost like receiving a gift rather than simply making a purchase. It showed just how much the team cared about making this a memorable milestone for me. If you're considering purchasing a Lexus, I highly recommend Hoffman Lexus. Be sure to ask for Cherif and Alex, because their dedication, professionalism, and genuine care for their customers truly sets them apart from any dealership I’ve ever visited. I left with a beautiful new vehicle and a truly exceptional buying experience that I’ll remember for a long time. This is what five-star service looks like, from start to finish.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Resa, your review absolutely made our day! It makes us so glad to know Cherif and Alex took such excellent care of you, and we'll be sure to pass along your appreciation. We hope you love your new car, and we are grateful to have you as a customer. Thank you for choosing Hoffman Lexus!

Dan Savoia is amazing and so is the service team here.

Dan Savoia is amazing and so is the service team here. Trust them for life like I have. They are honest and will always make sure you are satisfied. I’ve been to many other Lexus dealerships and I’m telling you Hoffman is the best one.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Dan, your review has made our day! It's wonderful to hear that Dan and our team have earned your trust over the years. Thank you for choosing Hoffman Lexus. See you next time!