Harte INFINITI

4.7
(732 reviews)

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Reviews

4.7
(732 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Always great service when I bring my car to Harte.

Always great service when I bring my car to Harte. Will be a life long customer!

5.0

Great service thank you Harte infiniti

My car fixed right and saved money Thank you Harte infiniti I’ll definitely return for service all the time and I’ll bring my other car too for more service

Dealer response

Thank you for allowing us to serve you and for taking the time to share your experience! Yeilian Barreto- Owner Loyalty Manager

3.0

Unfortunately we have some great people working at Harte

Unfortunately we have some great people working at Harte Infiniti and costumer satisfaction should collectively be a team effort. Purchased a 2020 QX50 and I’m starting to regret it. As a hard working single mom, I don’t not have the time to continuously visit the dealership for issues I felt like should have been dealt with before purchasing my vehicle, for instance… Why IS MY DRIVER SEAT BROKEN! WHY IS MY AIR CONDITIONING NOT WORKING! Why should I have to be with a vehicle for a day or two because of your negligence. Everyone there just nonchalantly goes about there business with little to no care in the world. At this point, I’m about ready to give this car back! Sincerely Natoya

5.0

Quick,dependable,professional and straightforward.

Quick,dependable,professional and straightforward.Really can't ask for much more than that.I've been an Infiniti owner for 20 years and have had all my vehicles serviced at the Harte dealership.When you and your vehicle are treated properly you can't help but go back! Thank you Harte Infiniti Team. You rock.

Dealer response

Ed, We are glad to hear about your experience and certainly appreciate all the return business! We're happy we could meet your expectations and that we delivered such a great experience. If there's anything further we can do for you, we are happy to help! Yeilian Barreto- Owner Loyalty Manager

5.0

Tom and the techs were quick, professional and very

Tom and the techs were quick, professional and very friendly with my car being serviced. Would highly recommend to anyone!

Dealer response

Thank you for allowing us to serve you and for taking the time to share your experience! Yeilian Barreto- Owner Loyalty Manager

5.0

Greeted immediately upon entering the dealership.

Greeted immediately upon entering the dealership. Everyone very concerned with providing accurate service I requested. Work performed quickly and accurate per estimate on cost.

Dealer response

Thank you for allowing us to serve you and for taking the time to share your experience! Yeilian Barreto- Owner Loyalty Manager

5.0

This is the first time we purchased an...

This is the first time we purchased an Infinity,absolutely love the car everyone made the sale extremely quick

Dealer response

Congratulations on your new car. Thank you for taking the time to leave us a review. Welcome to the Harte Family. We look forward to continuing to care for your vehicle throughout your ownership. Yeilian Barreto- Owner Loyalty Manager

5.0

I was greeted by Phil, always smiling, happy and knows...

I was greeted by Phil, always smiling, happy and knows your name Great asset to Harte

Dealer response

Thank you for allowing us to serve you and for taking the time to share your experience! Phil is amazing and we are so happy to have him as part of our team. Yeilian Barreto- Owner Loyalty Manager

1.0

RIP OFF

RIP OFF TRIED SELING ME A TRANE FOR 7000 I REPAIRED FOR 900 WAS NOT TRANE 60000 MILES AND 3.5 YRS CAR IS STILL RUNING STRONG

Dealer response

Hello Tony, We have searched both of our INFINITI location systems for you as well as checked with our service advisors, and we aren't aware of you or a case like this. Is this review meant for us? If we can help you please feel free to reach out to me at 860-524-1993 Ext. 6201. Thank you, Dominique Cappa Service Director Harte INFINITI

5.0

My service rep Alton took care of me from start to...

My service rep Alton took care of me from start to finish…. Felt good to have white glove service even though my truck needed soooooo much work.

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