Reviews
what a great experience
Thank you Joe finelli and the Harte Infiniti team for a great experience with my new Q50 Simon and liz
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
As a sales person Joe is the best. As a person even better
Joe was knowledgeable about the car and never in a hurry to pressure me into buying it. He treated me like a friend which I truly appreciated. The Sales Manager was also friendly and explained everything that I had to sign. Other staff members were also pleasant.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good Experience
This was the first time that we purchased a car from Harte Infiniti and I highly recommend them. Our salesman, Joe Finelli was a pleasure to do business with. He was responsive and gave us time alone to discuss the purchase. There was no pressure. We closed the deal 2 days later and the business manager was also very nice to work with. He offered us several warranty packages with no pressure to buy any of them. The decision was completely up to us. I would highly recommend Harte Infiniti and the staff.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Happy campers
We had a great experience with Joe Finelli. He has a very nice easy going nature about him. He has a great sense of humor and every request we had or out of the ordinary request he accommodated with out any difficulties. He especially made it possible for my husband to have the car that he wanted the most. We are very happy with our Infiniti Q50 and my husband loves driving it to work everyday.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
In just a few words, above my expectations
was a first time car buyer and was very nervous. I worked with Joe Finelli who was great but the entire Harte team was very patient, understanding, and accommodating. I couldn't ask for a better experience. I had a concern with the tire on the car I was about to purchase, voiced my concern, and they told me they would replace all 4 tires free of charge. I took it in a week later and the problem was solved. I am looking forward to working with these guys for the foreseeable future
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Solid Customer Service
It was my first time visiting this location. I thought everyone there was very helpful and super friendly. Ryan was the one who took care of me. Ryan is fantastic ! Although we encountered a few " speed bumps " in the process he remained patient and understanding of my situation. No Rush. I love my car and the service I received. I would highly recommend Ryan, he is simply the best !
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent customer service
From the minute I walked onto the car lot the service that was provided to me by Anthony was phenomenal. Anthony did not make me feel pressured in purchasing my car, instead he provided me with the information that I needed to made my decision. I have no regrets nor any second thoughts because it was my decision and I am very excited driving my car. I recommend that if you are in the market for buying a car check out Harte Infiniti in Hartford and make sure you ask for Anthony Smith, you will no regret driving away in your car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
I'm in love!
Joe was a pleasure and I had a great experience buying my gorgeous new Q50. He made sure I got everything on my wish list . . . and more!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Joe finelli my new Qx80 limited
I must say class act joe finelli and Harte Infiniti .Joe was a pleasure thru the whole process thank you joe finelli! I will be referring all friends and family to you! Thanks, William
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service and thorough salesmanship!
harte made me feel at home and comfortable. Not only was I assisted by a salesman but the dealer manager as well. I was definitely pleased with the service and my q50!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car