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Reviews
DO NOT BUY A CAR HERE!!!!! Bought a used car that I assume was a trade in. Because it wasn't a Subaru. Sales person told me they JUST got it. So I assume they didn't do their due diligence. Especially when service department and sales keep telling me they don't have the equipment to properly check if my car is working.BECAUSE THEY ARE SUBARU NOT HONDA. So how could they know they didn't sell me a car with Transmission ISSUES! I brought my car in (within the 60 day warranty they give you). Simply because the car would shudder in a low gear. Service department told me all they could do was preform a transmission fluid service. Because again they are Subaru NOT HONDA. The shuddering went away but only to find out 6 months later... The torque converter was toast and wiped out my transmission. Now they're bouncing me back and forth from the service to sales department. Not wanting to deal with me and blaming the other department.
DO NOT BUY A CAR HERE!!!!! Bought a used car that I assume was a trade in. Because it wasn't a Subaru. Sales person told me they JUST got it. So I assume they didn't do their due diligence. Especially when service department and sales keep telling me they don't have the equipment to properly check if my car is working.BECAUSE THEY ARE SUBARU NOT HONDA. So how could they know they didn't sell me a car with Transmission ISSUES! I brought my car in (within the 60 day warranty they give you). Simply because the car would shudder in a low gear. Service department told me all they could do was preform a transmission fluid service. Because again they are Subaru NOT HONDA. The shuddering went away but only to find out 6 months later... The torque converter was toast and wiped out my transmission. Now they're bouncing me back and forth from the service to sales department. Not wanting to deal with me and blaming the other department.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
Very easy dealership to buy from. No gimmicks or hard sells. Pricing very transparent and paperwork easy to do.
Very easy dealership to buy from. No gimmicks or hard sells. Pricing very transparent and paperwork easy to do.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We’re so glad to hear you had a seamless car-buying experience with us at Secor Subaru! Enjoy your new ride!
Very nice lady. Polite and very efficient. Was on my way with loner in no time at all.
Very nice lady. Polite and very efficient. Was on my way with loner in no time at all.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us this five-star review and for your kind words about our service team at Secor Subaru! We'll see you next time!
We chose Secor Suburu because of 0% finance for month of March and service center relatively close to our home. They were able to locate the color I wanted. Very happy… still learning all the bells and whistles!
We chose Secor Suburu because of 0% finance for month of March and service center relatively close to our home. They were able to locate the color I wanted. Very happy… still learning all the bells and whistles!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Secor Subaru! We're pleased we could help you find the right car and color. We hope you enjoy your new ride, and let us know if you have any questions. Take care!
They are the best in everything Costumer’s service and sales . I’m very happy working with them
They are the best in everything Costumer’s service and sales . I’m very happy working with them
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We're honored to have you as a Secor Subaru customer! Take care and we'll see you next time!
Sales people are very nice They work with you to make your car buying a good experience
Sales people are very nice They work with you to make your car buying a good experience
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- Overall experience
- 4.0
- Does recommend this dealer
- Shopped for a new car
Thank you for trusting the Secor Subaru team with your purchase! We appreciate your kind feedback and hope to see you again in the future!
They are very knowledgeable and polite. They clearly explain what needs to be done to keep my car running in optimal shape.
They are very knowledgeable and polite. They clearly explain what needs to be done to keep my car running in optimal shape.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our team’s expertise and clear explanations made your experience a positive one! Thank you for choosing Secor Subaru!
Salesman Larry made the difference from other dealerships. Knowledgeable informative funny and patient with a no pressure approach. He didn’t overwhelm me with follow up emails, texts, or calls. Great experience
Salesman Larry made the difference from other dealerships. Knowledgeable informative funny and patient with a no pressure approach. He didn’t overwhelm me with follow up emails, texts, or calls. Great experience
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Laura, we're so happy to hear that Larry made your experience at Secor Subaru a memorable one! We’re glad to hear he was knowledgeable, patient, and low-pressure; it's the way we do business! Thanks again!
My family and I have used Secor Subaru for years. It’s always a great experience!
My family and I have used Secor Subaru for years. It’s always a great experience!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
We're happy to hear it! Thank you for trusting Secor Subaru! We'll see you next time!
As a maintenance coordinator, Kaitlyn took care of everything and kept me informed. No complaints. Great job!
As a maintenance coordinator, Kaitlyn took care of everything and kept me informed. No complaints. Great job!
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Andy! We're glad to hear that Kaitlyn kept you informed and satisfied. Thank you for choosing Secor Subaru! See you next time! Safe travels!