[{"id":334870,"personPtyId":38476559,"firstName":"Dan","lastName":"Mirles","titleText":"Sales & Leasing Consultant","shortBioText":"I have been selling Subaru\u001as for just over a year now for Secor Subaru. I have been in the car industry for a few years now. I was once told by a previous boss \"If you love the work you do you will never work a day in your life\" Being here at Secor selling Subaru\u001as, that is exactly how I feel. I know that I am putting MY customers into the most safe, reliable vehicle in there price range! They can call on me ANYTIME if they need questions answered or simply just to tell me how much they are loving their Subaru. I am here for them even beyond the sale. When I am not working I am out enjoying days with my young ones and family.","emailTxt":"dmirles@secorauto.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":3,"combinedEmpReviewCnt":36,"imageUrl":"https://cdn-user.dealerrater.com/images/7761dd00acd9.jpg","drDealerId":12489,"dealerEmpStartDtUtc":"1420070400","industryStartDtUtc":"1380585600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":426588,"firstName":"Kevin","lastName":"O'Donovan","titleText":"Finance Manager","shortBioText":"I am a 21+ year veteran of Secor Auto Group. Throughout the years I have been involved with the sales side of Secor Volvo, Secor Saab, and now finance for Secor Subaru. I enjoy the fast-paced energy of the Secor dealership and giving our customers more of the kind of service they expect. Outside of the dealership, I enjoy traveling, blue grass music, playing the guitar, and going to concerts and festivals.","emailTxt":"kodonovan@secorauto.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":55,"imageUrl":"https://cdn-user.dealerrater.com/images/2a21496876b2.jpg","drDealerId":12489,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":410014,"personPtyId":38482028,"firstName":"Angel","lastName":"Izquierdo","titleText":"Sales & Leasing Consultant","shortBioText":"I love selling Subarus and enjoy helping Subaru customers. I have been in sales for many years and like meeting new customers and helping repeat customers equally to fulfill their dreams of new or used car ownership. Stop by Secor Subaru to talk with me about your car needs soon!","emailTxt":"aizquierdo@secorauto.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/fdd82a1882d6.jpg","drDealerId":12489,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":379933,"personPtyId":38481322,"firstName":"Jay","lastName":"Fulton","titleText":"Service Adivsor","shortBioText":"Jay loves cars and has been working on them his whole life, presently restoring a \u001a73 car. Jay graduated from Savannah State University in Savannah, Georgia, completing there a degree in Mechanical Engineering. After college Jay completed a stint in the Navy and then took an engineering position. From that Jay decided he would like to try something new and applied to Secor Subaru.","emailTxt":"jfulton@secorauto.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":7,"combinedEmpReviewCnt":93,"imageUrl":"https://cdn-user.dealerrater.com/images/299a94c4ceab.jpg","drDealerId":12489,"dealerEmpStartDtUtc":"1483228800","industryStartDtUtc":"1483228800","certifiedEmployee":true,"deptDscrp":"Service"},{"id":495573,"firstName":"Wayne","lastName":"Carpenter","titleText":"Sales & Leasing Consultant","shortBioText":"I returned to Secor Auto Center working in sales and leasing for the Subaru models that I love. Stop by Secor Subaru to talk to me about your automotive needs and the car of your dreams!","emailTxt":"wcarpenter@secorauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/e08b2b607ac7.jpg","drDealerId":12489,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":334869,"personPtyId":38471680,"firstName":"Everet","lastName":"Dahlquist","titleText":"Sales & Leasing Consultant","shortBioText":"I bring over 20 years of automotive sales experience with me, the last 4 of which have been with Secor Subaru. Like the rest of the Secor staff, I am described as \"Low pressure and easy to deal with\" about your car needs. Stop by Secor's soon and talk cars with me.","emailTxt":"edahlquist@secorauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/2eb50f1ac02f.jpg","drDealerId":12489,"dealerEmpStartDtUtc":"1370044800","industryStartDtUtc":"486432000","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":355447,"firstName":"Paul","lastName":"Holden","titleText":"Sales Manager","shortBioText":"For over 20 years Paul has the been the General Sales Manager at Secor Subaru. Paul resides in Colchester,CT with his wife Kathy. As many of his customers already know, Paul has a passion for skiing, bicycling and photography. Paul's special skills come from his curiosity about life and unique ability to connect to people and interests he shares with customers like photography, sports, great food, cars, and service to the community through the Kiwanis Club, the New London Rotary Club and TVCCA/Meals on Wheels.","emailTxt":"pholden@secorauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":23,"imageUrl":"https://cdn-user.dealerrater.com/images/04b4c861f8a2.jpg","drDealerId":12489,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":352345,"personPtyId":38479335,"firstName":"Larry","lastName":"Becker","titleText":"Sales & Leasing Consultant","shortBioText":"Larry Becker Secor Subaru Sales & Leasing Consultant, began his career in the automotive industry in 1986. He has done Subaru finance in the past, but his passion now is sales. Larry loves people and knows he is selling them a great Subaru product. In his spare time, Larry plays the guitar, cooks (he has a terrific duck a l\u001aorange recipe), and likes to watch classic films from the 30s, 40s, and 50s. Stop by Secor Subaru and look up Larry Becker.","emailTxt":"lbecker@secorauto.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":12,"imageUrl":"https://cdn-user.dealerrater.com/images/caf1c58f07d5.jpg","drDealerId":12489,"industryStartDtUtc":"504921600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":475434,"personPtyId":38493611,"firstName":"Michael","lastName":"Sharrio","titleText":"Sales Manager","shortBioText":"Hello My name is Mike... I have been in the automotive industry for over ten years. I am truly passionate about cars and have always been a car guy. I am also passionate about making sure that each customer I interact with has the best possible experience here at Secor. If you need anything or just want to stop by and talk cars please do not hesitate to reach out.","emailTxt":"msharrio@secorauto.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/69a4ff1f703a.jpg","drDealerId":12489,"dealerEmpStartDtUtc":"1509494400","industryStartDtUtc":"1175385600","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":511085,"personPtyId":40697666,"firstName":"TJ","lastName":"Mallon","titleText":"Fixed Operations Manager","emailTxt":"tmallon@secorauto.com","combinedEmpAvgRatingNbr":4.4,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/30672d86b78a.jpg","drDealerId":12489,"dealerEmpStartDtUtc":"1522540800","industryStartDtUtc":"1522540800","certifiedEmployee":false,"deptDscrp":"Service"},{"id":534921,"personPtyId":49663836,"firstName":"Rob","lastName":"Dupont","titleText":"BDC representative","shortBioText":"I have been working in the automotive industry for 3 years and have tried both the sales and BDC side of the field. I like the interaction with people both in person and on the phone, understanding their needs and setting up appointments to select the car of their dreams. In my spare time I enjoy spending time with my 4 year old son, playing outdoors, working in the garden and growing grapes and raspberries to make my own wine.","emailTxt":"rdupont@secorauto.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":3,"imageUrl":"https://cdn-user.dealerrater.com/images/ef1133890b28.jpg","drDealerId":12489,"dealerEmpStartDtUtc":"1530403200","industryStartDtUtc":"1441065600","certifiedEmployee":false,"deptDscrp":"Internet"},{"id":426587,"firstName":"Randy","lastName":"Cone","titleText":"Parts Counter","shortBioText":"I have been working in the Automotive Industry for 37 years as a technician, service manager, parts manager and parts associate, and 33 of those years specifically in parts. I like solving parts problems, because every look-up is like a puzzle you must solve. In my spare time I enjoy golf and doing things with my family.","emailTxt":"pcone@secorauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":4,"imageUrl":"https://cdn-user.dealerrater.com/images/046bc7f004e7.jpg","drDealerId":12489,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":546984,"firstName":"Ed","lastName":"Utz","titleText":"Subaru Parts Manager","shortBioText":"Ed has been working in the automotive business off and on for 20 years. He really enjoys taking care of the customers and making sure they get what they need. He really likes the fast-paced nature of the car industry. In his spare time he enjoys spending time with his wife, taking care of their home and occasionally playing golf, He has lived in the area since 1963. Stop by the Subaru Service department to visit with Ed.","emailTxt":"eutz@secorauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/aef6769b864d.jpg","drDealerId":12489,"industryStartDtUtc":"883612800","certifiedEmployee":false,"deptDscrp":"Parts"},{"id":534454,"firstName":"Paul","lastName":"Westermeyer","titleText":"Sales & Leasing Consultant","shortBioText":"I have been working in the Auto Industry for over 50 years! I have dedicated the last 10 years of my career to selling Subaru cars and love helping people find the right car. In my spare time, I enjoy golf, working with cars and playing with my grandson.","emailTxt":"pwestermeyer@secorauto.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/f61ff8255596.jpg","drDealerId":12489,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Rectangle 48
Sales 8:30 AM - 7:00 PM
Service 7:30 AM - 5:30 PM

Secor Subaru Hours

Sales

Monday

8:30 AM - 7:00 PM

Tuesday

8:30 AM - 7:00 PM

Wednesday

8:30 AM - 7:00 PM

Thursday

8:30 AM - 7:00 PM

Friday

8:30 AM - 5:30 PM

Saturday

8:30 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:30 AM - 5:30 PM

Tuesday

7:30 AM - 5:30 PM

Wednesday

7:30 AM - 5:30 PM

Thursday

7:30 AM - 5:30 PM

Friday

7:30 AM - 5:30 PM

Saturday

8:00 AM - 12:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since September 2016

Secor Subaru is proud to serve New London with quality Subaru vehicles. With models like the new 2012 & 2013 Subaru Outb

...

ack, BRZ, Forester, Legacy, Impreza and Impreza WRX, we have something for every taste and need. Come visit us at 501 Broad St to see our vehicles and take one for a test drive.

Reviews

4.6 out of 5 4.6
363 lifetime reviews. Includes reviews of Secor Subaru from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    October 7, 2018

    I went in for two back windows that had stopped working, Amanda got the whole thing covered! She and I spoke about some hefty vet bills I was just informed... of for my 12 year old dachshund, and that I was hoping the quote for service wasn't going to be too bad...the quote came back very high and would have broken my bank. She and her boss wrote to Subaru Good Will and my service work, due to low miles on a four year old car was completely covered. She is a new employee and a keeper! And....I like to think that Subaru Loves Pets! They all really helped me out of a jam.

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  • 4.5 out of 5
    October 5, 2018

    Staff were all friendly and helpful. On two phone calls prior to service to verify amount of time needed for service (tire rotation), no one answered... the phone nor returned my call as indicated in their voice mail. Time to perform job was longer than time estimated when checked in for service.

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    Worked with:
    Jay Fulton

    Service Adivsor

    (4.7) 93 reviews

    TJ Mallon

    Fixed Operations Manager

    (4.4) 21 reviews

  • 4.0 out of 5
    October 5, 2018

    Jay was very friendly. One annoying persistent difficulty: The estimated time for work done while I was waiting has been off significantly and consistently.... I made the mistake twice of trusting a 1.5 hour estimate and waiting 2.5 hours with no update, thus missing another appointment I had made. Life would have been easier of I had been told up to 3 hours in the first place.

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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jay Fulton

    Service Adivsor

    (4.7) 93 reviews

  • 4.6 out of 5
    October 4, 2018

    The employees were caring and helpful with everything I needed. I will definitely return for any future issues with my car. It is always good knowing my... car is in the hands of a trustworthy mechanic.

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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jay Fulton

    Service Adivsor

    (4.7) 93 reviews

  • 5.0 out of 5
    October 4, 2018

    I had had several issues with Secor Subaru Service in the past, and had not been in for 2 years. I had an issue with the sunroof of my Forester this week,... and as I live a half mile from their location, I reluctantly decided to go there. I'm happy to report the issue was repaired quickly, and to my satisfaction. Ricky, the mechanic, explained the mechanics of the sunroof problem to me, and repaired it quickly. Jay Fulton checked me in and out efficently, and was very professional. I recommend this shop, and will return for future service as needed.

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    Came in for service or repair
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Jay Fulton

    Service Adivsor

    (4.7) 93 reviews

  • 5.0 out of 5
    October 4, 2018

    I just purchased a new 2019 Crosstrek and experienced excellent and honest customer service at Secor. Angel was great to work with throughout the process.... He took his time, answered my questions thoughtfully, listened to my needs and ultimately earned my trust and business. I shopped around at different Subaru dealerships and ended up back at Secor. I highly recommend this dealership and the Crosstrek!

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    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Angel Izquierdo

    Sales & Leasing Consultant

    (4.8) 23 reviews

  • 4.6 out of 5
    October 3, 2018

    Amanda made sure I was taken care of and explained everything to me. Excellent! Having Joe shuttle me back and forth to work is a huge plus!

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    Worked with:
    Jay Fulton

    Service Adivsor

    (4.7) 93 reviews

  • 5.0 out of 5
    October 2, 2018

    Angel was very easy to talk too and allowed us not to feel pressured to buy a car. We were very comfortable. We felt like we were in good hands.

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    Worked with:
    Kevin O'Donovan

    Finance Manager

    (4.7) 55 reviews

    Angel Izquierdo

    Sales & Leasing Consultant

    (4.8) 23 reviews

  • 3.6 out of 5
    October 1, 2018

    Honest, professional quality work but the office seems to be understaffed or not organized. Was not like this in past visits. The check in process was... a bit awkward since the lady at the counter could not find me in the system and then had to tell me she was punched out and late for an appointment so someone else needed to help me. I was then directed to my service advisor who completed the process. The car was in the shop for two days for an oil change, and some other minor repairs which was communicated clearly by my advisor. I paid for the work by card over the phone. Keys and paper work were supposed to be left in the car. Came to pick up the car. No keys no paperwork and a service interval sticker that was not for my car on the windshield. I have used this dealer for service in the past and it has been flawless. Not sure if they were overbooked or understaffed but the attention to detail was definitely not there this time.

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  • 5.0 out of 5
    September 27, 2018

    The service man was very knowledgeable about tires and 4wd. To my dismay I learned that when one tire goes bad all four tires must be replaced. It was... a good experience. Thanks

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    Worked with:
    Jay Fulton

    Service Adivsor

    (4.7) 93 reviews

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