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Sales 8:30 AM - 8:00 PM
Service 7:30 AM - 6:00 PM
Mon 8:30 AM - 8:00 PM
Tue 8:30 AM - 8:00 PM
Wed 8:30 AM - 8:00 PM
Thu 8:30 AM - 8:00 PM
Fri 8:30 AM - 5:00 PM
Sat 8:30 AM - 5:00 PM
Sun Closed
Mon 7:30 AM - 6:00 PM
Tue 7:30 AM - 6:00 PM
Wed 7:30 AM - 6:00 PM
Thu 7:30 AM - 6:00 PM
Fri 7:30 AM - 5:00 PM
Sat 8:00 AM - 3:00 PM
Sun Closed
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Reviews

4.7
117 lifetime reviews.
  • Great Customer Service!

    We went there knowing what we were looking for. Jason Cooper worked with us to narrow our options down and did not try to push any other model or ...

    Dealer Response

    Thank you for taking the time to leave a great review! We are pleased to hear Jason provided you with an excellent experience. We'll be sure to pa...


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    We went there knowing what we were looking for. Jason Cooper worked with us to narrow our options down and did not try to push any other model or any choices on us. He went through everything with us and made the process as painless as possible. Jason was an awesome sales rep!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking the time to leave a great review! We are pleased to hear Jason provided you with an excellent experience. We'll be sure to pass along your kind words to him. We appreciate your business and hope to see you again in the future.


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  • Toyota Camry

    My experience with Charles Toyota has been incredible! Andrew, Sheldon and Shawn have been super helpful though the whole process and handled a ra...

    Dealer Response

    Thank you Cassandra for the great review! We are happy to hear that Andrew, Sheldon, and Shawn provided you with a stress-free and painless car bu...


    Show Full Review

    My experience with Charles Toyota has been incredible! Andrew, Sheldon and Shawn have been super helpful though the whole process and handled a rather complicated situation smoothly. I work in emergency medicine as well as have a young son, I needed a reliable, safe car good in all weather and they hooked me up with an excellent deal on a 2015 Camry. I couldn't be happier with the purchase.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you Cassandra for the great review! We are happy to hear that Andrew, Sheldon, and Shawn provided you with a stress-free and painless car buying experience! We will be sure to pass your compliments along to all of them! Thank you for your business, we are very excited to assist you with anything you may need.


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  • Amazing experience!

    We were a little nervous about getting our first new car but staff was amazing and very helpful! Helped us stay within our budget and we ended up ...

    Dealer Response

    Heather, we appreciate your review! It's wonderful to hear that we were able to help with your first new car purchase. Our team is proud of our ...


    Show Full Review

    We were a little nervous about getting our first new car but staff was amazing and very helpful! Helped us stay within our budget and we ended up completely happy with our purchase:) thank you for making car buying stress free and exciting!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Heather, we appreciate your review! It's wonderful to hear that we were able to help with your first new car purchase. Our team is proud of our friendly, hassle-free service. We hope to see you again, thank you for your business and your kind words!


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Service & Repair

About Our Dealership

Dealer on Cars.com since May 2010

Charles Toyota is one of the premier Toyota dealer of Norwich CT. Charles Toyota of Norwich is honored by its faithful clientele and dedicated to top quality customer service.

This Norwich Toyota dealer is full of Toyota experts with a committed Toyota sales staff with many years of experience satisfying our customers' inquiries and automotive needs. Browse our thorough Charles Toyota's inventory online, request more information about vehicles, set up a test drive or inquire about financing!

"You-re going to love doing business with Charles Toyota"