1st Time Customer
Just brought the wife's car in for a LOF service. Topped off all fluids and my appointment time was met, which is a rarity at most shops. Couldn't be happier and 5 Star to the Service Dept....See you in 5000.
Absolutely delighted and impressed.
It was like spending time with family throughout the entire process. They absolutely went above and beyond to make sure everything went smoothly with our purchase. I would recommend anyone to stop by Charles Toyota and see the great selection and options available when shopping for a vehicle.
Rude, don’t keep promise.
Oder new car, said will be delivery 3 months. Did not keep promise, and don’t refund deposits, until send the case the court. Attitude is very rude, not recommend to any friends.
Thanks for the best experience!!!
I was just down at Charles Toyota and got a Nissan Altima and delt with Anthony Dougherty .I had an Amazing experience. This dealership is simply the best dealership to deal with . Thank you so much Anthony Dougherty and Charles Toyota. I’ll send all my family and friends to you every time..!!!!
CHARLES TOYOTA IS THE BEST !!!
I Stopped in for a oil change and while in the dealership I spoke to Anthony Dougherty. He was knowledgeable and kind and made my shopping easy. I felt like the dealership truly cares about the customers needs . THANK YOU.!!!
I called about a vehicle I saw online. Asked if there were any chips, dents or scratches. I was told none of the above. I drove an hour to see the car and there were 2 dents, multiple chips and scratches and the car had been keyed on both sides. when I asked if I was to purchase the car would they fix everything they said yes, but basically they did not tell the truth in the first place. The salesman was nice but basically lied to on the phone. FYI the salesman was not the same person I talked to on the phone.
Thanks for the ease
excellent experience with with our salesman Jason and entire team! from start to finish we felt nothing but informed, educated and valued! Will be a repeat customer for sure.
Customer Service Professionals
I bought my Corolla in 2012. I love my little gas efficient car! Dan Bilicki and staff were wonderful to deal with. They made the transaction as painless and enjoyable as possible. I am currently shopping for a new Toyota and my recent visit was a similarly great experience. I have and will recommend them to family and friends.
Dan and Team thank you for all your business.
I've leased my last 3 cars from Charles and my recent visit tells me that I'll be back for my next one. The staff and management are courteous and very knowledgeable. I look forward to doing business there again!
Thank you for the great review. We look forward to seeing you soon.
Just purchased my 2014 Toyota Certified Rav4 from Charles Toyota. The buying process was quick and the staff was professional and knowledeable. Excellent Dealership!!!! My next car will definitely be a new Toyota from Charles and Dan Bilicki!
We love to hear from all our customers. Thank you and hope to see you soon.