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Rip off artist
Bought a truck here and also serviced my truck here numerous times and every time I brought it in to be serviced somebody stole something out of the car, never seemed to have the part I needed so had to return most of the time.
Heater Core - Paid for service not received
Heater core leaking, Falveys insisted radiator had many leaks and pouring out coolant, must replace; made me have them replace it. Issue not corrected, they didn't look at heater core any of 4 visits for them to look at it or replace it. I was told I had to bring jeep back again and pay again for them to look at heater core. Pay again for what they were paid to do the first time and never did, really? Don't trust Falveys to do anything correctly.
Friendly, polite and patient salespeople!
As a woman buying a vehicle on her own, we’ve all heard the horror stories. But my experience at Falveys was fantastic!! All questions were patiently answered even the ones that seemed silly in hindsight. Everyone I dealt with was wonderful! My salesman was TJ and he was very patient and polite. The people working congratulated me on my new Jeep! Worked also with a kind man named Greg to sign papers and one of the owners came out to see if everything was ok. Nothing could have been easier!
STAY AWAY !!!
Had van worked on. The repair is now leaking again. Worst group of mechanics I have ever seen !!! I would never bring my vehicle here ever again !! They charged me top dollar and got bad repair.
Tom was my sales man for my gladiator. I had a great experience up front with everything part of the sale. Listen to what I wanted. Everyone was great to work with could not ask for more. I would definitely buy from them again.
I brought my 14 Echo Diesel in for warranty work and Avery Brown the service rep was awesome, very knowledgeable, and courteous. Awesome place 👍
I bought this car over another because Tom did a great job explaining all the bells and whistles! I would recommend this dealership for their ability to deal with a buyer in a most pleasant maker!
oil change and tire rotation
Service was completed in less than thirty minutes. Detailed explanation of service that was needed in the future was provided. Sales manager knew me by name.
My jeep has been in service multiple times for related issues. Each time repair/part replaced i was told issue fixed. Recently had rental car for month before same issue supposedly fixed again. Picked car up and it had SAME issue within hour. Few days later told issue resolved. Have had car few days again and it is not working and stuck in parking lot. So i have no vehicle again and it is weekend. I had to take uber home. Was told by dealer that i am responsible for towing car to dealer. My rental is being taken care if by dealer but i still have to make car payment on unreliable vehicle. Cant depend on car to pickup grandkids or go to store. Unhappy with vehicle and service department.
New Jeep Wrangler for Family
What a great experience my family and I had with Tom S. at Falvey's. Our buying process was two months due to family vacations and summertime. Tom was always respectful of our time and stayed in contact through the summer. He and the staff at Falvey's were super with my children during the buying process. His help is much appreciated.