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Central Auto Group

(2,892 reviews)
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–5:00pm
Tuesday 8:30am–8:00pm 7:30am–5:00pm
Wednesday 8:30am–8:00pm 7:30am–7:00pm
Thursday 8:30am–8:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–1:00pm
Sunday 11:00am–4:00pm Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(2,892 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Central Auto Group from DealerRater.

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Central Hyundai Plainfield Ct

Overall great experience on the purchase of my new 2017 Hyundai Santa Fe Sport. There was no high pressure sales pitch. Everyone was professional and friendly making the experience even more pleasant. This was the first time purchasing a car that I wasn't pressured to buy. Joe Lois - salesman, was so easy to work with getting me what I wanted and knowledgeable in car comparisons . Vinny - General Manager, was great with the negotiating final price of the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

A dealership that values honesty

There wasn't a moment with Central Auto Group that I felt that I was put in an unfair position or taken advantage of, which is important for me to recognize and take care of while working with a dealership. I managed to find a car I liked and had many opportunities for things that I didn't understand to be explained to me. I also appreciated Joe Lewis's honesty and bluntness, as I'm an overly blunt person who values similar behavior.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

100percentfrank, Thank you very much for taking the time to leave us some great feedback. We are so happy to hear that you and Joe hit it off and he could help you into the car that you liked! We look forward to seeing you again in the future.

Great Customer Service

They had great customer service and helped me to find the perfect vehicle at a great price. They worked with me until we found an affordable vehicle with everything that I was looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Wendy, Thank you very much for your 5 star rating! We are so happy that you got into the perfect vehicle with us! Central looks forward to servicing you again in the future.

Great service department

The service department is awesome! Always friendly and do excellent and quick work!the price is very reasonable and I love that they was my car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Monicalynn, Thank you very much for your positive feedback. We strive to provide you this experience every time you visit us at Central. We look forward to seeing you in the future.

Pleasant

Very pleasant atmosphere. Got my work done quickly. Was for normal maintenance .I told them my concerns and they found the problem quickly and resolved it that day.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Glenda, Thank you very much for your 5 star review! We appreciate your positive feedback about your service experience. Central looks forward to servicing your vehicle in the future!

Car

The car was to my liking and the overall process was quick and easy. The car came with a full tank of gas and I was on my way

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

.

Easy purchase. Great vehicle. Would easily recommend to friends and family. Willing to go back for any and all future needs including recommended scheduled maintenance.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great! Very friendly.

Joe Louis was very understanding as to what our needs were, what we were looking for and what would or might not make sense for our situation. Both my wife and daughter thought he was awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Frank, Thank you so much for your 5 star review. We are so happy that Joe could provide you a 5 star experience. Central appreciates you leaving such positive feedback. We look forward to seeing you in the future.

New car purchase

This is my first car purchase. Gregg helped me finish purchasing the car. Gregg was awesome. He answered all the questions I had. He was very friendly, honest and made sure I was happy. He was very knowledgeable. Gregg was just an all around great guy and excellent employee.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

Sharrison2323, We are very honored that Central was the place of your first car purchase! Congrats on your new wheels. We are so happy to hear that Gregg could help you find the vehicle that you were looking for and answered all your questions. Thank you for your positive review and feedback.

Excellent!

Friendly, flexible, and professional. Great first car buying experience! They showed me all of the functions of the new car, and the financing process was fast! I had the keys in my hand in a very timely manner. Overall, what a car buying experience should be.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.