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Central Auto Group

(2,892 reviews)
Sales hours: 8:30am to 6:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–5:00pm
Tuesday 8:30am–8:00pm 7:30am–5:00pm
Wednesday 8:30am–8:00pm 7:30am–7:00pm
Thursday 8:30am–8:00pm 7:30am–5:00pm
Friday 8:30am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:30am–1:00pm
Sunday 11:00am–4:00pm Closed
2025 state dealer award
View 12 awards
2025 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2023 state dealer award 2022 state dealer award 2022 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award

Reviews

(2,892 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Central Auto Group from DealerRater.

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In for my complimentary oil change.

In for my complimentary oil change that came with my car purchase. It was easy to make an appointment, I also needed an air filter, so purchased that service. Didn't take long. I also have an outstanding recall item, but unfortunately the necessary part wasn't in, so I'll have to go back, disappointing?. Good place for service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Carolyn, Thank you for taking the time to leave us a review! We apologize that the part that was needed was not in stock. Although it is inconvenient we look forward of assisting you with the repair when the part does arrive.

Oil change, tire rotation, etc.

Their customer service was excellent. Their diagnosis was on target. And they were very helpful at explaining what was done. I would definitely go back for service on my vehicle at this location.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Windamath, Thank you for you 5 star review! We are very glad that you had an excellent experience. We look forward to seeing you again!

Amazing customer service.

We had lost both of our cars in one day, one smashed windshield and an engine blown. Our salesme, Greg, went above and beyond the highest expectations of customer service we could ever have imagined. He made sure we had everything we needed and much more personally and that made this entire terrible situation into a great experience. I personally will recommend Centeal Autogroup to everyone I come across looking to buy a car. Without Greg our family would not be driving away in our new car to continue our very busy lives. Thank you Greg and the whole Centeal autogroup team for making our first new car possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Stephfeliciano10, We are so happy to hear about your experience at Central. Thank you for your 5 star review. We are ecstatic to hear that Greg went above and beyond to get you in your new car. Everyone here at Central is happy that we could ease a difficult situation for you and your family. We look forward to you visiting us again!

Saftey Recall

The dealership contacted me because I had not had my safety recall taken care of. We scheduled an appointment, and I had them also do an oil change. The service team was very knowledgeable and courteous. They gave me an estimated time that the service would take, and the vehicle was done when they said it would be, and as an added bonus they washed it for me as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Happy Camper, We are so happy to hear that you received a wonderful service experience. We strive to provide that experience every time you visit Central. We look forward to seeing you again!

Mediocre service

There is not enough room on this page to tell you all the issues I've had with this dealership!! I have had problems from the day I bought my first brand new car! I am still waiting on a spare tire bc my car was sold to me without one, I was never told. It's also about a 2hr wait every time you get an oil change and you have to ask for your car to be washed or it won't be. I was told every time u get an oil change you get a free car wash. I could go on but there is no point.... I just bought a brand new car so I wouldn't have problems yet it seems I have more issues now than before.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 3.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Great cars great people and just a great experience overall.

We brought a 2015 hyundai sonata sport. They worked with us me and my wife right through the whole process. Its the second car we have perchased from them and would not go anywhere else for our next one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Mrbrown1234, Thank you for your 5 star review. We hope that you enjoy your 2015 Hyundai Sonata! The Central family looks forward to seeing you again.

oil change

Had no issues. In and out with a fair price. Staff was friendly and helpful. I would recommend central auto to anyone who asked.Hey

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

impigfarmer, Thank you for your 5 star review! We strive to provide a stress-free experience every time you visit. Thank you for your recommendation and we look forward to servicing your vehicle again!

Seamless, Stress Free Experience

My wife and I needed a new commuter car. We drive so many miles for work that we realized we needed a cost-friendly, fuel efficient vehicle that could get us back and forth and take the wear and tear it was intended for. We were shopping on a busy Saturday afternoon, so instead of making us wait for a salesperson, the Manager, Rob Dwyer, gave us a tour of the dealership and helped us find the vehicle that we ended up buying! He kept our interaction professional, low pressure and demonstrated courtesy and understanding despite the many questions we had. Our budget was limited so we were expecting someone to try to force us into a car we couldn't afford, as most dealerships do. We were blown away by Mr. Dwyer's demeanor and how he made us feel equally as important as someone who was there to spend much more money than we could. We were then introduced to Matt who was equally as professional and polite. We sat at his desk and he very patiently walked us through all the paperwork. He outlined every aspect of each step in great detail, and before moving on to another topic, he gave us an opportunity to ask any additional questions. Every other dealership that we've gone to in the past has intentionally rushed through the 'fine print', so it's worth mentioning how comfortable it made us feel to know that he was being thorough despite how busy it was that day. As we were wrapping up our transaction, General Manager, Filippo, came over and asked how our experience was. He was genuinely interested in our feedback and personally welcomed us to the Central Auto Group family - adding that he was always available to help if we ever had and questions or concerns. He really went above and beyond to make sure that we were completely satisfied which is the reason why we'll never shop anywhere else! We have purchased many cars in the past from various dealerships, and every time we've driven off the lot, we've only felt 'ok' about our experience. Either the staff was unprofessional, they didn't stick to their word on something or we felt so pressured that we looked back later and wished we'd gone somewhere else. For that reason, I've never written a review until now. Central Auto Group is the real deal, and for the first time, we drove off the lot with smiles on our faces and we're still smiling today! It's the first time in a very long time that someone tried to actually EARN my business - not expect it! Thank you so much for making this the best car buying experience we've ever had! You've earned a customer for life!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Zlaw91, Thank you for your 5 star review! We are honored to have provided the best car buying experience you've had! Very flattering compliment for us! We strive to provide the experience you had here and we're ecstatic that Rob, Matt, & Filippo could get you in the car you were looking for. If you're leaving with a smile that is what matters most to us! We look forward to seeing you folks again!

New Car Purchase

Central Auto Group was great! They honored the online quote. The sales staff was first class and made sure you were completely satisfied. 5 stars!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

bd CX 9, Thank you for your 5 star review! Our sales staff was delighted to hear your compliment. Here at Central we strive to provide every customer a first class experience. We look forward to seeing you again!

2 vehicle purchase

Our salesman Bill and sales manager Vinny were nice and accommodating. They did a good job in explaining the vehicle and it's wonderful warranties.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Minnie, Thank you for taking the time to leave us a review. We are very happy to hear that you had an informative experience. We look forward to seeing you again in the future.