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2018 state dealer award
View 2 awards
2018 state dealer award
2018 consumer dealer award

Reviews

(1,077 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Richard Chevrolet from DealerRater.

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I came in to get my vehicle serviced and I met Don Basil

I came in to get my vehicle serviced and I met Don Basil this guy went way out his way to help me out very professional. I highly recommend you ask for Don in-service that guy will forever be my paisan

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Friendly staff.

Friendly staff. Knowledgeable. The Customer Service is excellent and there are no hard sell tactics only well explained suggestions.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Anthony was a big help and very knowledgeable he got us

Anthony was a big help and very knowledgeable he got us in and out with a new car in about an hour

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We always receive excellent service.

We always receive excellent service. We have purchased many vehicles as has our family and everyone has gotten exceptional service in the purchase and vehicle service.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I purchased a used 206 chevy Colorado and a short time

I purchased a used 206 chevy Colorado and a short time later my radio went crazy and stations changed randomly by themselves Dealership replaced radio all ok . after 1.5 years the same thing is happening again and i was told i would have to pay a diagnostic fee and then they would determine the cost . This particular problem is apparently very common . The internet is full of people experiencing same problem . Even though there is no recall i do believe that this dealership should have been more naccomodating .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Michael. We regret to hear about the radio issues you’ve had since taking ownership of your pre-owned 2016 Chevrolet Colorado. We understand that our Service Manager, Bob Tufano, reached out to you to discuss this matter further and to offer assistance. You indicated that you already spoke with General Motors about your concerns but were not satisfied with their response. We acknowledge the frustration you are experiencing and hope that the concern is resolved quickly and to your satisfaction. Please let us know if we can be of continued assistance.

Purchased a certified used car.

Purchased a certified used car. Received delivery and then discovered the ft passenger tire had uneven ware. Called Matt the dealer manager and said to bring it in for a service check. To my amazement they replaced 2 ft tire. Nice to have a person that has common sense and not afraid to do what is right. Nice work.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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all good Truck was ready when I got there full tank of

all good Truck was ready when I got there full tank of gas Truck was clean no problems

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Thank you very much Dave McKenna he is very good salesman

Thank you very much Dave McKenna he is very good salesman and he have good personality and he always smile with a customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Anthony was great and knowledgeable helped my wife and I

Anthony was great and knowledgeable helped my wife and I get into an equinox ev very pleased with transaction

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Don Basil was GREAT!

Don Basil was GREAT! He’s our go-to person. He always does his best for us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.