Richard Chevrolet

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 5:00 PM
Service 8:00 AM - 4:00 PM

Richard Chevrolet Hours

Sales

Monday

9:00 AM - 8:30 PM

Tuesday

9:00 AM - 8:30 PM

Wednesday

9:00 AM - 8:30 PM

Thursday

9:00 AM - 8:30 PM

Friday

9:00 AM - 6:00 PM

Saturday

9:00 AM - 5:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since April 2004

Richard Chevrolet has been family owned and operated since 1975. During that time, we have grown into one of the largest

...

dealerships in New England. The secret recipe? It is simple. Give our customers the best ownership experience. Don't take our word for it. Look at our third party testimonials, online reviews, or ask one of our previous customers. We promise you won't be disappointed.

"Our mission is to be the industry leader in customer satisfaction"

Service

Oil, Filter Change

$39.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
601 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 5.0 out of 5
    December 4, 2019

    This was was a great place to shop for a car! My husband and I were treated very well! We found the perfect car in one day and they helped us with each... process we had to go through! They were such friendly people! They made the car shopping process much easier then we intended for it to be!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    November 23, 2019

    My Raptor purchase from Richard Chevrolet was excellent! My experience with John Chillemi, Steve and Angel Ramos was the very best and would recommend... them to anyone looking for a vehicle. Mike C.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • January 15, 2012

    I live North of Boston and was searching for a used Camaro. I found the right one at Richard Chevrolet. We exchanged a few emails and phone calls. A few... days later I was at the dealership buying the Camaro. I had a great experience and would recommend them to anyone looking for a car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    3 people out of 4 found this review helpful. Did you?
  • 1.0 out of 5
    November 17, 2019

    Loyal Customer for years, Dealership is less than honest with pricing. Buyer beware of KBB Values they show you. Removed negative feedback and only likes... positives to boost sales. Poor excuses and apologies for their wrong doings, read reviews across the board, not just on their sites. Do you research and be educated before going to this dealership. Went to Blasius in Waterbury and Terryville, at least they appreciate an old customer.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Customer came to our dealership interested in purchasing a 2020 Silverado. We provided customer with pricing and a trade appraisal on his current vehi...cle. Customer was not satisfied with our trade valuation and, thus decided not to purchase the Silverado. Customer advised our sales manager that he felt we were dishonest about our trade pricing. Our sales manager thoroughly reviewed our trade pricing system with customer, but customer continued to maintain a different opinion on it. Ownership contacted customer prior to receiving this review to discuss this matter. However, no resolution could be reached. We regret customer's sentiment about our dealership. At Richard Chevrolet, customer satisfaction is our number one priority, and it is unfortunate that we could not satisfy customer in this instance.

  • 1.0 out of 5
    October 14, 2019

    Placed a payment on a car to hold it, credit was approved, date set to finish paperwork and another salesman sold the vehicle to someone else. Wasted my... time and dropped my credit all for nothing because of poor communication and business on their end. Don’t recommend.

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Customer came to our dealership on a Wednesday to look at a pre-owned vehicle. Customer placed a deposit on the vehicle which holds a vehicle for 48 h...ours. On Thursday, it was determined that customer could not be approved without a co-signer. On Saturday, customer came to the dealership without the co-signer to determine whether she would be moving forward with the vehicle purchase. Customer was advised that she needed to call one of our sales managers by a certain time on Saturday to advise whether she would be moving forward, or we would need to refund the deposit and potentially sell the vehicle to another customer. We did not receive a call back from customer within the requested time and, therefore, the vehicle was sold to a different customer. We later contacted customer to advise of the vehicle's status and presented customer with an alternate vehicle that could suit her budget and needs. Customer was not interested in the alternate vehicle and, accordingly, we refunded customer's deposit. Customer satisfaction is our number one priority, and we regret that customer was not satisfied with her experience at our dealership.

  • 5.0 out of 5
    September 30, 2019

    This is my 4th vehicle from Jef D. He gets me what I want and more. Go see him if you are looking for the best.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 2, 2019

    Being a young first time car buyer I had no idea what I was looking for. The wonderful employees at Richard Chevrolet in Cheshire CT made the entire experience... very simple and thoroughly enjoyable. Jay and Sean made themselves ready available to help me find the best deal possible on a 2016 Honda civic that runs absolutely wonderful. 10/10 experience very genuine interactions with all the employees, all of them ready to help.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    August 30, 2019

    Jef Dunphy and Dan Alkas took great care of me. I needed help with buying a used car and they were able to get it done. Thank you both for your help!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 22, 2019

    Had a terrific experience buying my used Tahoe. Highly recommend sales associate Jef Dunphy who was thorough, professional and very pleasant. Angel did... an excellent job with the paperwork. A no pressure environment to shop. It was worth the trip from NYC to have this experience and get the vehicle I wanted.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    June 21, 2019

    I had a awesome experience with Richard Chevrolet! The moment I started working with Jef Dunphy and Dan Alkas I felt very comfortable. They gave me good... advice and made it easy for me to buy a car.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
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