Reviews
Write a reviewGreat experience at Audi of Fairfield
Last week I purchased a 2015 pre-owned Audi 4 for my wife at Audi of Fairfield. Michael Belanger (our salesman) was terrific in all ways and I look forward to working with him on a new Audi later this year when my lease for my A6 comes due.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hello, Thanks so much for the 5-star review! We're so happy to hear you had a great visit to our dealership and Michael took excellent care of you! We'll be sure to pass on your kind words. We wish you many happy miles and look forward to welcoming you back soon! Best, Audi Fairfield
Excellent Audi of Fairfield experience
Excellent experience from Audi of Fairfield with purchase of a certified A6. Our schedule was very busy around the time of purchase and Gissella Pellettiere and team seamlessly coordinated our delivery on a very heavy snow day. It would have been perfectly reasonable for them to cancel but they made themselves avalable. Gissella was also very thoughtful in her explanation of the plusses and minuses of the various cars they had available over a period of a couple of weeks by both phone and email. It felt like she was truly working with us.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Mr Lawrence Berry
Hello I recently purchased a A8 from Audi Of Fairfield CT. From the momen I spoke with my sales person Isaiah Agosto he was a true professional from the beginning of the sale to the very end. I traveled 2 and half hours to get to the dealership. It was worth every mile. I highly endorse Isaiah as he went above and beyond to ensure my satisfaction. I would enc you to give Audi of Fairfield CT a try. This will not be the last car I purchase from them. Isaiah is a terrific young man and he truly earned my business
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Larry, Thanks so much for the 5-star review and kind words! We are thrilled to hear Isaiah provided you with an excellent car buying experience and professional service. We'll be sure to thank him for taking such great care of you! We wish you many happy miles in your new Audi A8 and look forward to welcoming you back in the future! Best wishes, Audi of Fairfield
satisfied customer
Extremely happy with Dave Nachman and the effort he gave me. Dave is a credit to Audi and a total professional, as well as being an all around great guy. All phases of dealership transaction were done efficiently with pick up and delivery of my beautiful new Audi A4. I recommend Dave and this dealership highly and they exceeded my expectations. The business manager was also a delight to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
JP, We are extremely happy to hear Dave and the rest of our team exceeded your expectations! We will be sure to commend Dave for his outstanding customer service and for taking such excellent care of you. We sincerely thank you for taking the time to review our dealership and hope you're enjoying your Audi A4! Best, Audi Fairfield
SOLD!!
In my first post I already rated the Audi dealer in Fairfield, so this time it's just about the salesman. I had to return to the dealer the day after my purchase to drop off a second fob for the car I traded in. Before getting there, I found a couple things about my new 2015 A4 that I just couldn't figure out. Second time at the dealer, my Audi Brand Specialist, Mike Belanger, was great (again!). He had the knowledge of the car to be able to show me what I was doing (or not doing) and how to get it right. And he did it in just a few minutes. Was very courteous when I asked, had the knowledge to show me what I wasn't doing correctly and very professional throughout the second visit. And, didn't ever lend the attitude that was bothering him. I was done and gone in about 10 minutes from the dealership. I know it doesn't happen like this for every problem with a car, but for my circumstances, I couldn't have asked for more!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
BMac, That's fantastic to hear! We also think Mike is great and will be sure to thank him for providing you with excellent service. Thank you for your review and recommendation. We appreciate it! Best wishes, Audi Fairfield
Always Steller
I have purchased 3 other audits from Audi of Fairfield. They always treat you well. No gimmicks. Great deal too.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Craig, We are thrilled to hear our team provided you with the high quality service you deserve! We will be sure to commend them on a job well done. Thank you for taking the time to share your experience with us. We wish you all the best! Happy driving, Audi Fairfield
OUTSTANDING!
Outstanding car buying experience! Starting with the Audi Fairfield Service Department, they handled my car problem with the highest degree of professionalism! But, being in CT on business, I decided to go with a newer Audi A4, and had Mike Belanger as a salesman. It was the Best car decision I've made in a while. I bought a 2015 A4 and Love the car! The entire sales process was great and Mike made it that way! I've already recommended Mike to several friends and coworkers who have talked about buying an Audi or who already have one, but want to upgrade. As a salesman, Mike (and the whole process of buying, trade in & paperwork) was the best I've experienced so far. And I've had several cars over my life time! When it comes time for another Audi, I'll be looking back at Fairfield Audi! Great group of people working there!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Experience
Just bought my second Audi A5 Cabriolet from Audi of Fairfield. The salesman Mark Vizvary was wonderful. Got the A5 in July 2015 which was rear ended while stopped on highway traffic new years eve. The car did a wonderful job of protecting my wife who walked away form an impact which ultimately did $50,000 of damage and totaled the car. The day the car was declared totaled I called Mark Vizvary to have him look for a replacemnt (White A5 Cab with tan leather - the last one took 2 weeks to find). We signed that papers the next day and picked it up 2 days later. Not only was the entire process incredibly smooth and easy, Mark helped us negotiate and get the 2016 for the same payment as the 2105. My experience with the original car with the service department was like-wise very smooth and easy. There are many reasons why we choose the cars we do but it is a great ride, fun car and safe. Thank you Mark, you made me a convert!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
DRadin, We truly appreciate you sharing with us and are thrilled to hear Mark was able to make this a stress-free and enjoyable experience! Thank you for your great review, we hope you're enjoying your new ride! Happy driving, Audi Fairfield
Great Customer Service
I hate a great car buying experience when I purchased my new A3 in October with the help of Chris and team. In December I took my car to have them take a look at a few scuff marks. Within 10 minutes Chris and team had my car looking shiny and brand new all over again.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, We're so glad to hear your great feedback! Thank you for sharing your experience while working with Chris and the rest of the team. Thank you for servicing your vehicle with us! We wish you many happy miles! Take care, Audi of Fairfield
Remarkable shopping experience!
We just purchased a 2016 Audi Q3 for my wife's daily commute. She had been driving an A4 wagon for years & this replacement was a very special treat for having completed an other masters degree. Working closely with our salesman Chris Durkin, he patiently explored all our options and guided us every step of the way to making the perfect choice! Chris asked my wife dozens of questions, carefully listened to each, as to how she'd use her new car and made thoughtful suggestions as to features she would appreciate. The end result; a car she LOVES! We couldn't be happier with her new Q3 and it was all due to Chris' professionalism, knowledge and perhaps most important of all - kindness...
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Russ, Congrats on your new 2016 Audi Q3! We will be sure to share your kind words with Chris and thank him for providing friendly, professional, and knowledgeable service. Best, Audi of Fairfield