Middletown Nissan

3.0
(416 reviews)
Visit Middletown Nissan
Sales hours: 11:00am to 5:00pm
Service hours:
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Sales Service
Monday 9:00am–8:00pm 7:30am–7:00pm
Tuesday 9:00am–8:00pm 7:30am–7:00pm
Wednesday 9:00am–8:00pm 7:30am–7:00pm
Thursday 9:00am–8:00pm 7:30am–7:00pm
Friday 9:00am–8:00pm 7:30am–5:30pm
Saturday 9:00am–7:00pm 7:30am–5:00pm
Sunday 11:00am–5:00pm Closed

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New (888) 768-9075 (888) 768-9075
Used (888) 774-6583 (888) 774-6583
Service (888) 774-7099 (888) 774-7099

Inventory

See all 349 vehicles from this dealership.

Special offers

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About our dealership

Middletown Nissan is the Home of Nissan drivers throughout Middletown Hartford Meriden Wallingford and New Britain CT. At Middletown Nissan we've dedicated ourselves to serving the automotive needs of Nissan drivers around Middletown. We always go the extra mile to assure that you enjoy a great deal on your next car and that it remains safely on our roads for many years to come. Of course we make sure to provide legendary customer service with a smile to each driver that sets foot in our showroom!
The #1 Volume Nissan Dealer in CT

Service center

Phone number (888) 774-7099

Service hours

Monday
7:30am–7:00pm
Tuesday
7:30am–7:00pm
Wednesday
7:30am–7:00pm
Thursday
7:30am–7:00pm
Friday
7:30am–5:30pm
Saturday
7:30am–5:00pm
Sunday
Closed

Meet our employees

View all 27 employees View less employees

Reviews

3.0
(416 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Middletown Nissan from DealerRater.

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1.0

Horrible bait and switch.

Horrible bait and switch. Went with my daughter to help her buy her first car. Dealer has used vehicle at decent price listed. Called and arranged morning test drive. Called again before we left and were assured the vehicle was still available. When we arrived we were told the vehicle had sold. We were told be the sold several hours before we arrived and several hours before they confirmed with us it was still there. But that would also have been before the dealership opened. No apology given but they certainly wanted to try to sell us another car at a higher price. They did not. To make matters worse, when we got home I called again just asking if the car was available and was told it was still there, which of course we knew to be false. So that's my kids first car buying experience. Needless to say, she wont be a loyal customer.

1.0

Horrible bait and switch.

Horrible bait and switch. Went with my daughter to help her buy her first car. Dealer has used vehicle at decent price listed. Called and arranged morning test drive. Called again before we left and were assured the vehicle was still available. When we arrived we were told the vehicle had sold. We were told be the sold several hours before we arrived and several hours before they confirmed with us it was still there. But that would also have been before the dealership opened. No apology given but they certainly wanted to try to sell us another car at a higher price. They did not. To make matters worse, when we got home I called again just asking if the car was available and was told it was still there, which of course we knew to be false. So that's my kids first car buying experience. Needless to say, she wont be a loyal customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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1.0

The chump at the sales counter tried to steal my trade in

The chump at the sales counter tried to steal my trade in and didn't put down his sandwich. Dishonest, untrustworthy and unprofessional - I would not go there even if these people were GIVING cars away,

1.0

The chump at the sales counter tried to steal my trade in

The chump at the sales counter tried to steal my trade in and didn't put down his sandwich. Dishonest, untrustworthy and unprofessional - I would not go there even if these people were GIVING cars away,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
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5.0

My first experience at buying from Middletown Nissan

My first experience at buying from Middletown Nissan since I bought my Altima in December 2023. My sales person Josh was very good with no pressure to buy. Made an appointment on-line with Shane L it was extremely easy. Went back for my first visit in January 2024 for the break-in service requirement. They are helpful, knowledgable, and friendly. Congrats to all, I will continue to go there for all my services.

5.0

My first experience at buying from Middletown Nissan

My first experience at buying from Middletown Nissan since I bought my Altima in December 2023. My sales person Josh was very good with no pressure to buy. Made an appointment on-line with Shane L it was extremely easy. Went back for my first visit in January 2024 for the break-in service requirement. They are helpful, knowledgable, and friendly. Congrats to all, I will continue to go there for all my services.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
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5.0

Evahna Mcdaniel at Middletown Nissan was extremely

Evahna Mcdaniel at Middletown Nissan was extremely helpful with the paperwork, there was an issue with the name with motor vehicle and she took care of this right away. Next day it was all corrected, Thank you,

5.0

Evahna Mcdaniel at Middletown Nissan was extremely

Evahna Mcdaniel at Middletown Nissan was extremely helpful with the paperwork, there was an issue with the name with motor vehicle and she took care of this right away. Next day it was all corrected, Thank you,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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1.0

Couldn’t even tell me the size tires on the car THEY SOLD

Couldn’t even tell me the size tires on the car THEY SOLD ME! After multiple phone calls to try and speak with a person with a brain, I couldn’t. The next car most certainly will NOT be from these clowns!

1.0

Couldn’t even tell me the size tires on the car THEY SOLD

Couldn’t even tell me the size tires on the car THEY SOLD ME! After multiple phone calls to try and speak with a person with a brain, I couldn’t. The next car most certainly will NOT be from these clowns!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
1 person out of 1 found this review helpful.
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5.0

Excellent dealer experience

I met with Jennifer Waldo on customer experience issues and she is absolutely wonderful. In fact the whole team including Gino in Service and Matt in Sales have been most helpful. Highly recommend this dealer

5.0

Excellent dealer experience

I met with Jennifer Waldo on customer experience issues and she is absolutely wonderful. In fact the whole team including Gino in Service and Matt in Sales have been most helpful. Highly recommend this dealer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Larry, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Middletown Nissan. We look forward to your next visit! Take care!

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5.0

I could not give enough thanks to Celle.

I could not give enough thanks to Celle. My husband wanted a new car and even though I had no intentions of saying yes, last night I picked up my new Rogue. Two weeks ago, after driving by another dealership, we stopped just to look and had a horrendous experience, and I was against even looking at anything. This weekend we went to Middletown Nissan and met Celle, who was understanding and very helpful. This is my second car from Middletown Nissan and we have purchased 4 from Port Jervis Jeep/ Dodge. As long as we are in NY, we will only get our vehicles from MN or PJJD. Celle is a great person and a wonder asset to the group. And I have to give thanks to Jason in finance who was cheerful and made me laugh.

5.0

I could not give enough thanks to Celle.

I could not give enough thanks to Celle. My husband wanted a new car and even though I had no intentions of saying yes, last night I picked up my new Rogue. Two weeks ago, after driving by another dealership, we stopped just to look and had a horrendous experience, and I was against even looking at anything. This weekend we went to Middletown Nissan and met Celle, who was understanding and very helpful. This is my second car from Middletown Nissan and we have purchased 4 from Port Jervis Jeep/ Dodge. As long as we are in NY, we will only get our vehicles from MN or PJJD. Celle is a great person and a wonder asset to the group. And I have to give thanks to Jason in finance who was cheerful and made me laugh.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
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1.0

Watch for bait and switch

Don’t believe the prices online. They will tell you there are mistakes on the website and then bait and switch you to a different car.

1.0

Watch for bait and switch

Don’t believe the prices online. They will tell you there are mistakes on the website and then bait and switch you to a different car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 1.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with this feedback. If you are willing to give us another chance, please reach out to us at (860) 632-6550 to speak to our manager directly.

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5.0

Zaid was the most helpful salesman I’ve dealt with he

Zaid was the most helpful salesman I’ve dealt with he listened to our wants and helped keep our budget

5.0

Zaid was the most helpful salesman I’ve dealt with he

Zaid was the most helpful salesman I’ve dealt with he listened to our wants and helped keep our budget

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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1.0

DO NOT WORK WITH THIS DEALERSHIP!

This dealership is only around to rip you off with hidden fees and non disclosures. I will be escalating the fraud that I encountered to the BBB and the attorney general.

1.0

DO NOT WORK WITH THIS DEALERSHIP!

This dealership is only around to rip you off with hidden fees and non disclosures. I will be escalating the fraud that I encountered to the BBB and the attorney general.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities 1.0
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Dealer response

Please contact us at 860-632-6550 to discuss your recent visit here. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (860) 632-6550. We look forward to hearing from you.

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