Acura By Executive

4.8 out of 5 4.8

Reviews

4.8 out of 5 4.8
220 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    February 17, 2020

    Worst dealership . Very very unprofessional . I worked wiht one lady and Paul ( manager ) and I was treated very bad .

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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Himalaya, I can certainly understand your frustration here, but I assure you that this vehicle was picked up through an outside feed and published inc...orrectly on Edmunds. This is also why your name across in the inquiry as "Rao Kilaru." We are attempting to figure out why this occurred so that we can correct this information or have it removed. I sincerely apologize for your disappointing experience and am available to take your call if I can be of any assistance. Thank you, Kristi LaVacca - General Sales Manager - 203-672-7510

  • 5.0 out of 5
    July 7, 2019

    Outstanding overall sales experience! I love my new Acura and look forward to working with this dealership again. No pressure sales, fair trade in too

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are so glad that you love your new Acura, congratulations! All of us at Acura by Executive appreciate your business and would absolutely love to wo...rk with you again. Thank you for your review!

  • June 13, 2015

    If you love Acuras as much as I do, Acura by Executive in North Haven is the place to go. This dealership is friendly, professional and knowledgable especially... a very sweet saleswoman Bana. The customer service goes above and beyond to keep customers happy. I would recommend Bana to everyone. The day I picked up my TLX it had rained earlier. Even though it was perfectly clean everyone knows what dried raindrops look like on a black car. Bana sent it back to have it rewashed, while Danielle gave me a manicure to fill the time. I drove off the lot with it looking perfect!! Thanks Bana for all your help!!!! Also special thank you to John and Joanne xoxo

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you Lori for sharing your experience! We hope you are enjoying your TLX, and hope to see you for any service needs you may have. Follow us on F...acebook and Twitter for updates and events!

  • 5.0 out of 5
    July 4, 2019

    Best car buying experience ever! The salesman John was extremely nice and helpful. The finance guy was the best professional finance person I’ve ever seen,... he showed expertise and professionalism the surpassed my expectations. Thank you guys !!! I’m rocking my MDX!!!

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    For you to say "Best car buying experience ever" makes our day! We are thrilled that you enjoyed working with our team and are loving your Acura MDX. ...Congratulations and thanks so much!

  • 5.0 out of 5
    June 17, 2019

    For over a month trying to get out of a 2015 BMW that was sitting in a bunch of negative equity I was coming to the conclusion that this car would be doing... nothing but ruining my life. I walked into Executive Acura of north Haven and was quickly introduced to John Brandi in sales who from the very beginning would stop at nothing to get me into a car ASAP! I explained to John and Acura that my bmw had to go and that I would like to get into something nice and new and a lease which he told me would be my best option. After being turned down from multiple credit unions on refinancing my car to dealers trying to scam me I felt so comfortable with John and Acura. They offered me a completely transparent leasing experience. Made me feel comfortable and walked me through every single step of the way to get me in my new car. John not only helped get out of my negative equity and into a brand new 2019 Acura ILX A Spec but he fixed and changed my life. Once my lease is up I’ll be on a new clean slate and onto a better financial future! The service and friendliness i experiences here was unlike any other car experience I’ve ever had. I felt like family. And I’m now in good hands. From getting the car in brand new and cleaned up ready to go down to the nitty gritty John and the team over at Acura did the best i think anyone could for me and my situation. He has made my life easier in so many ways now and i would highly recommend stopping by and dealing with the best Acura Dealer in CT and going to see John for your new or used Acura!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    This is such a fantastic review, James. Thank you for taking the time to share your experience at Acura by Executive with others. I'm glad to hear t...hat we were able to put you back on a better financial path. Enjoy that beautiful 2019 Acura ILX A Spec. We'll be here when you're ready for your first oil change!

  • 5.0 out of 5
    April 22, 2019

    Shopping at Acura by Executive in North Haven was one of the most pleasant shopping experiences I have ever had. JoAnn was the utmost professional, with... a comprehensive knowledge of all vehicles, and did her best to find the right fit for our family. On top of it all, she was warm and outgoing, and I left the dealership feeling as though I gained a friend. I would highly recommend this dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    We are happy to provide an easy buying experience for you, Danielle! We strive for quality service, and dedicated employees like JoAnn make it happen.... We hope to see you again in the future!

  • 5.0 out of 5
    April 2, 2019

    I’ve been going to this dealership for the past 30 years not only because of the cars but because of the service and sales people.Everything has always... been top notch and I have no complaints. Good people and good dealership.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for taking the time to write this nice review, Grant! Also, thank you for your loyalty to our dealership! We are happy to consistently provi...de top-notch service, from our sales to service teams. We look forward to working with you for many more years!

  • 5.0 out of 5
    April 1, 2019

    We were looking to get another Acura and had a terrible experience at Acura of Milford( which is where we got our first one) so we didnt think it was going... to be this way. We decided to go to North Haven to see if they would not only treat us better but give us a better deal since we were already loyalty customers. They DID! Best Acura location overall. We walked out happy and their goal was to make sure every step of the way we were satisfied with our new car we picked out. VERY PLEASED! AND HIGHLY RECOMMEND!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for leaving this great review, Tonya! We appreciate hearing that you think we are the best Acura location of all! We are happy to give a loy...al client like yourself a great deal on your new vehicle, and we are proud to know that you left our facility feeling more than satisfied with your experience. Thank you for your recommendation, and we hope you enjoy your new car!

  • 5.0 out of 5
    March 28, 2019

    excellent experience all around, would recommend Executive Acura without hesitation, particularly Manny, the salesman who assisted me, who was very knowledgeable... about my new rdx.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 5.0 out of 5
    March 8, 2019

    I went to trade in my old vehicle. I was very nervous going in. That quickly went away once John Brandi and Jon Appuzzo helped me out. They were great,... made me feel welcome and it was worry free. Steve was also great and made the paper work as easy as ever. Love this place

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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
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