Reviews
Greatest experience with the whole process.
Greatest experience with the whole process. Very helpful in making the financing’s process easy. 10 out of 10
Greatest experience with the whole process.
Greatest experience with the whole process. Very helpful in making the financing’s process easy. 10 out of 10
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
Had oil change and tire rotation done very happy with the
Had oil change and tire rotation done very happy with the service . Service was completed in a reasonable time and very informative.
Had oil change and tire rotation done very happy with the
Had oil change and tire rotation done very happy with the service . Service was completed in a reasonable time and very informative.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
First time at this location and I was greeted upon
First time at this location and I was greeted upon arrival and they took care of everything I asked for I was in and out very quickly
First time at this location and I was greeted upon
First time at this location and I was greeted upon arrival and they took care of everything I asked for I was in and out very quickly
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
They had the vehicle for 2 weeks and it’s still not
They had the vehicle for 2 weeks and it’s still not fixed!!!!!!!!! Sent it back still in need of repair
They had the vehicle for 2 weeks and it’s still not
They had the vehicle for 2 weeks and it’s still not fixed!!!!!!!!! Sent it back still in need of repair
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you. Please feel free to contact us directly or let us know the best way to contact you, and we will reach out.
Everything went smoothly, no issues, dropped off and
Everything went smoothly, no issues, dropped off and picked up same day, flexible appointments worked well
Everything went smoothly, no issues, dropped off and
Everything went smoothly, no issues, dropped off and picked up same day, flexible appointments worked well
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
They did everything possible to help me get out of a bad
They did everything possible to help me get out of a bad situation and put me in a better one. Customer service was exceptional!
They did everything possible to help me get out of a bad
They did everything possible to help me get out of a bad situation and put me in a better one. Customer service was exceptional!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your feedback on your recent visit to Executive Dodge Jeep RAM. It's great to hear that we were able to assist you and that you had such a positive experience. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
Great, very quick, flexible.
Great, very quick, flexible. He made my visit very easy and manageable. Let me drop off my vehicle a few days early.
Great, very quick, flexible.
Great, very quick, flexible. He made my visit very easy and manageable. Let me drop off my vehicle a few days early.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
Excellent service, will be returning in the future to
Excellent service, will be returning in the future to purchase a new lease with Andrew
Excellent service, will be returning in the future to
Excellent service, will be returning in the future to purchase a new lease with Andrew
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Vehicle ownership the way it was meant to be The Executive Way Drive with confidence
I dropped my vehicle off to have the oil pump changed.
I dropped my vehicle off to have the oil pump changed. While thier service department had possession of my vehicle it was damaged. The service department parked my vehicle outside and it was hit. They reviewed the video and saw when it was hit. They said because they were unable to get a plate number from the vehicle that hit my vehicle they were not responsible and I would have to go thru my insurance to repair the damage. So a $2000 repair for an oli pump now turned into a extra $700 dollars out of my pocket for damage caused by their carelessness in parking my vehicle where it can be damaged. I have never had an issue with this dealership before this but after this I can not in good faith take any of my vehicles back here because of their lack of responsibility and accountability while my vehicle is in their service department possession. I will be taking my vehicles to another Dodge Jeep Ram dealer who has a dedicated service department parking area for their clients vehicles where they can not be damaged. If you have to leave your vehicle overnight for repairs DO NOT TAKE YOUR VEHICLE TO EXECUTIVE DODGE JEEP RAM IN WALLINGFORD. THEY WILL NOT TELL YOU BUT I WILL, THEY WILL NOT BE RESPONSIBLE FOR ANY DAMAGE CAUSED TO YOUR VEHICLE WHILE IN THEIR POSSESSION UNLESS THEIR TECH DAMAGED THE CAR. SO LEAVE IT WITH THEM AT YOUR OWN RISK. THERE ARE MANY OTHER DODGE JEEP AND RAM DEALERS WHO WILL TREAT BE RESPONSIBLE FOR YOUR VEHICLE AND ACCOUNTABE FOR ANY DAMAGED CAUSED WHILE IN THEIR SERVICE DEPARTMENTS POSSESSION. EXECUTIVE DODGE JEEP RAM IS NOT ONE OF THEM.
I dropped my vehicle off to have the oil pump changed.
I dropped my vehicle off to have the oil pump changed. While thier service department had possession of my vehicle it was damaged. The service department parked my vehicle outside and it was hit. They reviewed the video and saw when it was hit. They said because they were unable to get a plate number from the vehicle that hit my vehicle they were not responsible and I would have to go thru my insurance to repair the damage. So a $2000 repair for an oli pump now turned into a extra $700 dollars out of my pocket for damage caused by their carelessness in parking my vehicle where it can be damaged. I have never had an issue with this dealership before this but after this I can not in good faith take any of my vehicles back here because of their lack of responsibility and accountability while my vehicle is in their service department possession. I will be taking my vehicles to another Dodge Jeep Ram dealer who has a dedicated service department parking area for their clients vehicles where they can not be damaged. If you have to leave your vehicle overnight for repairs DO NOT TAKE YOUR VEHICLE TO EXECUTIVE DODGE JEEP RAM IN WALLINGFORD. THEY WILL NOT TELL YOU BUT I WILL, THEY WILL NOT BE RESPONSIBLE FOR ANY DAMAGE CAUSED TO YOUR VEHICLE WHILE IN THEIR POSSESSION UNLESS THEIR TECH DAMAGED THE CAR. SO LEAVE IT WITH THEM AT YOUR OWN RISK. THERE ARE MANY OTHER DODGE JEEP AND RAM DEALERS WHO WILL TREAT BE RESPONSIBLE FOR YOUR VEHICLE AND ACCOUNTABE FOR ANY DAMAGED CAUSED WHILE IN THEIR SERVICE DEPARTMENTS POSSESSION. EXECUTIVE DODGE JEEP RAM IS NOT ONE OF THEM.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.
Salvatore was courteous and a pleasure to deal with on my
Salvatore was courteous and a pleasure to deal with on my appointment for service. My vehicle was ready when promised. I especially liked the video of the vehicle assessment. They found I will likely need tires in a couple months. Executive gets ?? ????????
Salvatore was courteous and a pleasure to deal with on my
Salvatore was courteous and a pleasure to deal with on my appointment for service. My vehicle was ready when promised. I especially liked the video of the vehicle assessment. They found I will likely need tires in a couple months. Executive gets ?? ????????
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for sharing your thoughts about your experience with Executive Dodge Jeep RAM. We appreciate your business and hope to see you again soon! Vehicle ownership the way it was meant to be The Executive Way Drive with confidence