George Harte INFINITI Hours
Welcome to George Harte INFINITI, West Haven, CT. Our INFINITI dealership offers a beautiful selection of new INFINITI Q
50, Q60, Q70, Q70L, QX30, QX50, QX60, QX70 and QX80 models. We invite you to test drive one of these exceptional new cars from INFINITI. The George Harte INFINITI Service Center is a complete auto service facility, staffed by certified technicians. Bring your INFINITI in for warranty maintenance, oil changes, brake inspection, tire rotation or more extensive auto diagnostics and repair. We use only use INFINITI parts and accessories to help ensure that your vehicle will continue to perform as it should.
I'm not happy with the service department, but I appreciate that Victor was patient and accommodating. I have brought my car in twice for a probl...em that started after a routine maintenance appointment. Apparently, diagnosing a problem costs $180.00, but I refused to pay it. Victor waived the fee and took the brunt of my displeasure, but remained pleasant and professional. I still think the maintenance caused a problem with my car and I will bring it elsewhere the next time the problem occurs, but that is not for lack of customer service.
Stephen made my 3rd Infiniti lease easier than the others. Stephen was extremely easy to talk to over the phone I felt comfortable right away. I knew ...then that's who I'd be buying my next car from. Thank you Stephen and the Harte team. I look forward to doing business with them in the future.
They get you into a car, they stick to their word. Excellent customer service. They make you feel comfortable and they make buying a car a smooth proc...ess. They go above and beyond!
Everything is taken care of efficiently and the waiting room is clean and welcoming. The staff is attentive and helpful throughout the process. I woul...d recommend them to anyone thinking of an Infiniti.
This is the 5th car I’ve leased from George harte Infiniti. Every time has been a very pleasurable experience. John and Igor are great managers. The ...salesmen are very knowledgeable and courteous. The service manager, George, is Fantastic. I’ve never had any problems with any of my cars. Any questions about my vehicle were answered immediately. I highly recommend this dealership and these people.
So I¿ brought my car to Infiniti of north haven because the car kept cutting off so I was dealing with there service manager George Blackwell they tol...d me I¿ had a electrical problem with the car. So long story short I did the repair with ame Blackwell he claimed that was the issue with the car. So he calls me telling the car is ready I go pick up my car the car won’t start there is now a Cel. Light on the car my cylinder number one is not firing anymore and I¿ had none of these problems before being the car to Mr Blackwell . Not to mention all the did was cut my wire use the same wires and plug for my camshaft sensor and charge me almost 350.00 dollars ...
I took my car there because the latch that releases back seat so that it could fold down wasn't working on one side. I took it there because I figured... it wouldn't cost me much since it wasn't a big job. It's just a handle/latch that needed to be "looked at". They told me that they have a $149/hr diagnostic fee but if it was under an hour I wouldn't have to pay the full amount and also a free carwash, so I signed off on it. Bad Idea...Now the facility was spotless and their staff was friendly and courteous, I can't take away from them. The problem that I had was that I sat around for exactly an hour for them to come and tell me that I "need a new latch/lever" and that for parts and labor the price would be $540. I declined their services and went home and googled my exact problem and realized that the latch was simply unhooked. A problem I fixed by myself in about 5-7mins, yet they were ready to charge me $540+tax to fix something that just needed to be reattached. I was upset that I had to pay $149 ($161.06 after taxes) for them to look at my car for an hour and for a car wash...Never again will I ever...COMPLETE WASTE OF TIME ANDMONEY6
Hello Jelani, Thank you for your kind comments; I do apologize if you feel displeased with your service visit in any way. Please call me at your conve...nience so we can discuss the situation. You can reach me at 203-495-6700. Thank you, Carlos Balula Service Manager George Harte INFINITI
I recently purchased an FX. The customer service was exceptional. The buying experience was good. The salesman represented himself well. What I didn'...t like was I sign off that the vehicle was sold to me with 96112 mileage when it actually had 96870 when I took the car home. It would be nice if the dealer would document the accurate amount of miles when the vehicle is finally sold. Overall the experience was good
I recently purchased a vehicle at George Harte Infiniti and found the overall experience extremely positive and enjoyable . Rich Yonkers is a professi...onal who is knowledgeable and able to expedite the entire process from the initial phone contact to driving out of the dealership In my new car a pleasant and efficient process. I had never owned an Infiniti before and was originally thinking of switching to an Audi after owning Saabs and Volvos but I am now a convert ! I love my Infiniti and it performs as promised. I look forward to continuing my relationship with George Harte Infiniti in the future when it is time for a new car again!
This had to be one of the most pleasant experiences I have ever had purchasing a car. How Finelli was one of the most knowledgeable sales people I hav...e ever dealt with. Car was delivered as promised. Joe spent time showing my wife all the bells and whistles. Would highly recommend this dealership.