Reviews
I was extremely happy with the purchase Q50 car from
I was extremely happy with the purchase Q50 car from George Harte , Wallingford, CT. Sales executives Alvero Quispe and Kyle Hartley who were very friendly and helped me choosing a car that fit my budget. I also thank the entire staff who helped me , including the finance .
I was extremely happy with the purchase Q50 car from
I was extremely happy with the purchase Q50 car from George Harte , Wallingford, CT. Sales executives Alvero Quispe and Kyle Hartley who were very friendly and helped me choosing a car that fit my budget. I also thank the entire staff who helped me , including the finance .
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi George Eapen, thank you for taking the time to leave a review for us at George Harte INFINITI. We're happy we could meet your expectations!
We had a wonderful experience with Aleks K.
We had a wonderful experience with Aleks K. who helped my husband lease another QX60 SUV. Aleks was very helpful and went out of his way assisting us.
We had a wonderful experience with Aleks K.
We had a wonderful experience with Aleks K. who helped my husband lease another QX60 SUV. Aleks was very helpful and went out of his way assisting us.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Fernando Barreiro, your wonderful feedback and rating mean a lot to us.
I had a highly disappointing experience at George Harte
I had a highly disappointing experience at George Harte Infiniti. I brought in my 2015 Infiniti QX50 due to an airbag warning light. The dealership followed a diagnostic protocol that led to me being charged several thousand dollars for parts and repairs that ultimately didn’t fix the issue. Despite these charges, my airbag light remained on. When I requested a refund for the parts that did not resolve the problem, they refused. To make matters worse, a basic visual inspection later identified the actual cause of the issue, which was missed during their diagnostics. I expected thorough, accurate service from an Infiniti dealership, but instead, I feel I was overcharged for unnecessary parts. I’ve also filed a complaint with Infiniti Corporate Consumer Protection. If you’re considering bringing your vehicle here, be cautious about their diagnostic practices and the potential for high costs with no resolution. I regret trusting them with my vehicle and won’t be returning.
I had a highly disappointing experience at George Harte
I had a highly disappointing experience at George Harte Infiniti. I brought in my 2015 Infiniti QX50 due to an airbag warning light. The dealership followed a diagnostic protocol that led to me being charged several thousand dollars for parts and repairs that ultimately didn’t fix the issue. Despite these charges, my airbag light remained on. When I requested a refund for the parts that did not resolve the problem, they refused. To make matters worse, a basic visual inspection later identified the actual cause of the issue, which was missed during their diagnostics. I expected thorough, accurate service from an Infiniti dealership, but instead, I feel I was overcharged for unnecessary parts. I’ve also filed a complaint with Infiniti Corporate Consumer Protection. If you’re considering bringing your vehicle here, be cautious about their diagnostic practices and the potential for high costs with no resolution. I regret trusting them with my vehicle and won’t be returning.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Great experience.
Great experience. Aleks was was patient and knowledgeable. Not high pressure sale. Carmen in financing worked with my budget. Again, no pressure offers. I’ll travel to Wallingford for all my servicing.
Great experience.
Great experience. Aleks was was patient and knowledgeable. Not high pressure sale. Carmen in financing worked with my budget. Again, no pressure offers. I’ll travel to Wallingford for all my servicing.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Shirley, we are very happy to have provided you with such a positive experience!
Had a great experience with Abel at George Harte
Had a great experience with Abel at George Harte Infinity. From beginning to end he was wonderful! We will highly recommend to friends!
Had a great experience with Abel at George Harte
Had a great experience with Abel at George Harte Infinity. From beginning to end he was wonderful! We will highly recommend to friends!
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Kim D, thank you for your kind review; we are happy to pass along your comments over to Abel! We hope you have a great day!
Michael Delacruz was amazing.
Michael Delacruz was amazing. He is very patient, professional, and honest. Just overall a great individual. Will definitely recommend my family and friends to Mike 😎
Michael Delacruz was amazing.
Michael Delacruz was amazing. He is very patient, professional, and honest. Just overall a great individual. Will definitely recommend my family and friends to Mike 😎
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Louis Padua, thank you for taking the time to leave a review for us at George Harte INFINITI. We're happy we could meet your expectations!
I recently had the pleasure of working with Romario and I
I recently had the pleasure of working with Romario and I couldn't be happier with the service he provided. Unlike the stereotypical pushy salesman, Romario was friendly, patient, and genuinely interested in finding the best car for me. He took the time to understand my needs without pushing unnecessary features. He went above and beyond to secure a fantastic deal, exceeding my expectations. The entire transaction was smooth and stress-free, thanks to Romario's professionalism. I highly recommend him to anyone looking for a positive and enjoyable car-buying experience.
I recently had the pleasure of working with Romario and I
I recently had the pleasure of working with Romario and I couldn't be happier with the service he provided. Unlike the stereotypical pushy salesman, Romario was friendly, patient, and genuinely interested in finding the best car for me. He took the time to understand my needs without pushing unnecessary features. He went above and beyond to secure a fantastic deal, exceeding my expectations. The entire transaction was smooth and stress-free, thanks to Romario's professionalism. I highly recommend him to anyone looking for a positive and enjoyable car-buying experience.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Our Sales Rep Lex was great and took his time showing my
Our Sales Rep Lex was great and took his time showing my family and I the 2024 QX60. He made my decision to buy is easy.
Our Sales Rep Lex was great and took his time showing my
Our Sales Rep Lex was great and took his time showing my family and I the 2024 QX60. He made my decision to buy is easy.
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- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great car buying experience, everyone was so friendly and
Great car buying experience, everyone was so friendly and helpful. The sales guy Romario was awesome, very patient while I made my decision -and helped with all my questions and concerns!
Great car buying experience, everyone was so friendly and
Great car buying experience, everyone was so friendly and helpful. The sales guy Romario was awesome, very patient while I made my decision -and helped with all my questions and concerns!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Awesome, very courteous ,friendly staff, very clean , and
Awesome, very courteous ,friendly staff, very clean , and always a pleasure to do business with.
Awesome, very courteous ,friendly staff, very clean , and
Awesome, very courteous ,friendly staff, very clean , and always a pleasure to do business with.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair