George Harte INFINITI

The best dealership ever.Arnie was great..John the Gm,is amazing and these guys gave me the most amazing deal on the most amazing qx 50 I've ever seen.if u don't buy from them and go anywhere else ,They're looking for new people to star in a remake of"One flew over the Cuckoo's Nest"....you r crazy...ive sent 3 people already to buy from them.....,they r so ecstatic...tell them Scott from NY sent you...

I took my car there because the latch that releases back seat so that it could fold down wasn't working on one side. I took it there because I figured it wouldn't cost me much since it wasn't a big job. It's just a handle/latch that needed to be "looked at". They told me that they have a $149/hr diagnostic fee but if it was under an hour I wouldn't have to pay the full amount and also a free carwash, so I signed off on it. Bad Idea...Now the facility was spotless and their staff was friendly and courteous, I can't take away from them. The problem that I had was that I sat around for exactly an hour for them to come and tell me that I "need a new latch/lever" and that for parts and labor the price would be $540. I declined their services and went home and googled my exact problem and realized that the latch was simply unhooked. A problem I fixed by myself in about 5-7mins, yet they were ready to charge me $540+tax to fix something that just needed to be reattached. I was upset that I had to pay $149 ($161.06 after taxes) for them to look at my car for an hour and for a car wash...Never again will I ever...COMPLETE WASTE OF TIME ANDMONEY6

I walked into Harte Infiniti not thinking much would come out of it - however, Henley and Igor worked their butts off to help me get a good deal and get me in the car I wanted to be in so badly! Not only did they work with me, but Henley was very knowledgeable about the car. The dealership was super busy when I walked in, but they were repeatedly apologetic for making me wait and made me feel like my time was super valuable to them. They were such a pleasure to work with (friendly and polite) and despite my repeated requests, maintained their composure and stayed so patient with me. I'd recommend Henley to anyone, as well as Igor! Thanks again guys - go see these men!