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George Harte INFINITI

(287 reviews)
Sales hours:
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–3:00pm
Sunday Closed Closed
2017 state dealer award
View 2 awards
2017 state dealer award
2017 consumer dealer award

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Reviews

(287 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of George Harte INFINITI from DealerRater.

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I was extremely happy with the purchase Q50 car from

I was extremely happy with the purchase Q50 car from George Harte , Wallingford, CT. Sales executives Alvero Quispe and Kyle Hartley who were very friendly and helped me choosing a car that fit my budget. I also thank the entire staff who helped me , including the finance .

I was extremely happy with the purchase Q50 car from

I was extremely happy with the purchase Q50 car from George Harte , Wallingford, CT. Sales executives Alvero Quispe and Kyle Hartley who were very friendly and helped me choosing a car that fit my budget. I also thank the entire staff who helped me , including the finance .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi George Eapen, thank you for taking the time to leave a review for us at George Harte INFINITI. We're happy we could meet your expectations!

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We had a wonderful experience with Aleks K.

We had a wonderful experience with Aleks K. who helped my husband lease another QX60 SUV. Aleks was very helpful and went out of his way assisting us.

We had a wonderful experience with Aleks K.

We had a wonderful experience with Aleks K. who helped my husband lease another QX60 SUV. Aleks was very helpful and went out of his way assisting us.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Fernando Barreiro, your wonderful feedback and rating mean a lot to us.

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I had a highly disappointing experience at George Harte

I had a highly disappointing experience at George Harte Infiniti. I brought in my 2015 Infiniti QX50 due to an airbag warning light. The dealership followed a diagnostic protocol that led to me being charged several thousand dollars for parts and repairs that ultimately didn’t fix the issue. Despite these charges, my airbag light remained on. When I requested a refund for the parts that did not resolve the problem, they refused. To make matters worse, a basic visual inspection later identified the actual cause of the issue, which was missed during their diagnostics. I expected thorough, accurate service from an Infiniti dealership, but instead, I feel I was overcharged for unnecessary parts. I’ve also filed a complaint with Infiniti Corporate Consumer Protection. If you’re considering bringing your vehicle here, be cautious about their diagnostic practices and the potential for high costs with no resolution. I regret trusting them with my vehicle and won’t be returning.

I had a highly disappointing experience at George Harte

I had a highly disappointing experience at George Harte Infiniti. I brought in my 2015 Infiniti QX50 due to an airbag warning light. The dealership followed a diagnostic protocol that led to me being charged several thousand dollars for parts and repairs that ultimately didn’t fix the issue. Despite these charges, my airbag light remained on. When I requested a refund for the parts that did not resolve the problem, they refused. To make matters worse, a basic visual inspection later identified the actual cause of the issue, which was missed during their diagnostics. I expected thorough, accurate service from an Infiniti dealership, but instead, I feel I was overcharged for unnecessary parts. I’ve also filed a complaint with Infiniti Corporate Consumer Protection. If you’re considering bringing your vehicle here, be cautious about their diagnostic practices and the potential for high costs with no resolution. I regret trusting them with my vehicle and won’t be returning.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
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Great experience.

Great experience. Aleks was was patient and knowledgeable. Not high pressure sale. Carmen in financing worked with my budget. Again, no pressure offers. I’ll travel to Wallingford for all my servicing.

Great experience.

Great experience. Aleks was was patient and knowledgeable. Not high pressure sale. Carmen in financing worked with my budget. Again, no pressure offers. I’ll travel to Wallingford for all my servicing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Dealer response

Hi Shirley, we are very happy to have provided you with such a positive experience!

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Had a great experience with Abel at George Harte

Had a great experience with Abel at George Harte Infinity. From beginning to end he was wonderful! We will highly recommend to friends!

Had a great experience with Abel at George Harte

Had a great experience with Abel at George Harte Infinity. From beginning to end he was wonderful! We will highly recommend to friends!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Kim D, thank you for your kind review; we are happy to pass along your comments over to Abel! We hope you have a great day!

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Michael Delacruz was amazing.

Michael Delacruz was amazing. He is very patient, professional, and honest. Just overall a great individual. Will definitely recommend my family and friends to Mike 😎

Michael Delacruz was amazing.

Michael Delacruz was amazing. He is very patient, professional, and honest. Just overall a great individual. Will definitely recommend my family and friends to Mike 😎

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Louis Padua, thank you for taking the time to leave a review for us at George Harte INFINITI. We're happy we could meet your expectations!

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I recently had the pleasure of working with Romario and I

I recently had the pleasure of working with Romario and I couldn't be happier with the service he provided. Unlike the stereotypical pushy salesman, Romario was friendly, patient, and genuinely interested in finding the best car for me. He took the time to understand my needs without pushing unnecessary features. He went above and beyond to secure a fantastic deal, exceeding my expectations. The entire transaction was smooth and stress-free, thanks to Romario's professionalism. I highly recommend him to anyone looking for a positive and enjoyable car-buying experience.

I recently had the pleasure of working with Romario and I

I recently had the pleasure of working with Romario and I couldn't be happier with the service he provided. Unlike the stereotypical pushy salesman, Romario was friendly, patient, and genuinely interested in finding the best car for me. He took the time to understand my needs without pushing unnecessary features. He went above and beyond to secure a fantastic deal, exceeding my expectations. The entire transaction was smooth and stress-free, thanks to Romario's professionalism. I highly recommend him to anyone looking for a positive and enjoyable car-buying experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Our Sales Rep Lex was great and took his time showing my

Our Sales Rep Lex was great and took his time showing my family and I the 2024 QX60. He made my decision to buy is easy.

Our Sales Rep Lex was great and took his time showing my

Our Sales Rep Lex was great and took his time showing my family and I the 2024 QX60. He made my decision to buy is easy.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Great car buying experience, everyone was so friendly and

Great car buying experience, everyone was so friendly and helpful. The sales guy Romario was awesome, very patient while I made my decision -and helped with all my questions and concerns!

Great car buying experience, everyone was so friendly and

Great car buying experience, everyone was so friendly and helpful. The sales guy Romario was awesome, very patient while I made my decision -and helped with all my questions and concerns!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Awesome, very courteous ,friendly staff, very clean , and

Awesome, very courteous ,friendly staff, very clean , and always a pleasure to do business with.

Awesome, very courteous ,friendly staff, very clean , and

Awesome, very courteous ,friendly staff, very clean , and always a pleasure to do business with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
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