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Litchfield Ford

(393 reviews)

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(393 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Litchfield Ford from DealerRater.

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This was my first car buying experience as a widow and I was nervous about the experience. Everyone at Litchfield Ford were professional, helpful and friendly.

This was my first car buying experience as a widow and I was nervous about the experience. Everyone at Litchfield Ford were professional, helpful and friendly.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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My entire experience with Litchfield Ford was excellent . The people there were very attentive and polite and answered my every question and every worry that comes with buying a used, but new vehicle. Sam was the salesman who sold me the car and he made me feel very comfortable about every question I had to ask him . Hunter was the tech guy who went through the entire truck with me after the sale was finalized and I couldn’t have had a better experience learning about the truck than I did with Hunter. I would definitely go back there again!!!

My entire experience with Litchfield Ford was excellent . The people there were very attentive and polite and answered my every question and every worry that comes with buying a used, but new vehicle. Sam was the salesman who sold me the car and he made me feel very comfortable about every question I had to ask him . Hunter was the tech guy who went through the entire truck with me after the sale was finalized and I couldn’t have had a better experience learning about the truck than I did with Hunter. I would definitely go back there again!!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Sam was amazing. Kept me informed about truck during the order process. Hunter went through all the features the truck has and helped get it all set up to my liking. Litchfield Ford was recommended to me by a few of my friends who purchased vehicles there. I will recommend them to anyone I know looking for a Ford. Thanks to all at Litchfield Ford!!

Sam was amazing. Kept me informed about truck during the order process. Hunter went through all the features the truck has and helped get it all set up to my liking. Litchfield Ford was recommended to me by a few of my friends who purchased vehicles there. I will recommend them to anyone I know looking for a Ford. Thanks to all at Litchfield Ford!!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent customer experience from Hunter, Dan, and Nick…. This our sixth Ford automobile and our third from Litchfield Ford… we will definitely be back to Litchfield Ford for our next car or truck…. Keep up the great work…Pete

Excellent customer experience from Hunter, Dan, and Nick…. This our sixth Ford automobile and our third from Litchfield Ford… we will definitely be back to Litchfield Ford for our next car or truck…. Keep up the great work…Pete

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dan was great to work with. He moved everything along quickly. Nick was very pleasant, professional and and friendly. Hunter did a great job showing us all the operational features of our new vehicle.

Dan was great to work with. He moved everything along quickly. Nick was very pleasant, professional and and friendly. Hunter did a great job showing us all the operational features of our new vehicle.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent sails service and easy transaction. Karl was an extremely knowledgeable sales associate and made the experience very positive. Highly recommend a visit for your next Ford!

Excellent sails service and easy transaction. Karl was an extremely knowledgeable sales associate and made the experience very positive. Highly recommend a visit for your next Ford!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very courteous,straight forward,punctual,called when we asked for a call back,explained everything about the functions of the truck.

Very courteous,straight forward,punctual,called when we asked for a call back,explained everything about the functions of the truck.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Overall great dealership from sales to finance! Very professional and courteous. My 2nd purchase from Litchfield Ford.

Overall great dealership from sales to finance! Very professional and courteous. My 2nd purchase from Litchfield Ford.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Karl was great to work with! Great dealership would definitely buy from them again. Thanks

Karl was great to work with! Great dealership would definitely buy from them again. Thanks

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
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Exrlent servise Team was vey helpful and got stuff dano on time All guys helpful

Exrlent servise Team was vey helpful and got stuff dano on time All guys helpful

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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