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2026 state dealer award
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2026 state dealer award 2025 state dealer award 2024 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
New (866) 265-9006 (866) 265-9006
Used (866) 265-8974 (866) 265-8974
Service (855) 369-6154 (855) 369-6154

Reviews

(2,565 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Modern Mazda from DealerRater.

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Drove 40 mins to Modern Mazda as I saw a vehicle on the

Drove 40 mins to Modern Mazda as I saw a vehicle on the website and had to see it. We walked into the showroom and were greeted by Salesman Henry. Really nice guy, very personable. He was really patient and answered all our questions. Would recommend Modern Mazda to anyone in the market for a new or used car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I recently bought my second car from Henry.

I recently bought my second car from Henry. He was extremely helpful and really caring. Every time we walked in we felt like we were guests and not just customers. He asked me and my father how we were doing each time he saw us, and really cared about me liking the car I bought. Overall an amazing experience.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Just last week I bought a car from this Mazda location

Just last week I bought a car from this Mazda location and i couldn’t have had a better experience! I had previously went to a Mazda dealer closer to me and had a horrible experience so I drove the extra 15 minutes to Thomaston and it was definitely worth it! Marc was super helpful and made sure i got the car that i wanted to a T! I went in looking for a specific car and color way and I left with the exact car because of Marc’s help! Will definitely recommend to anyone in the market for their next car!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Excellent service.

Excellent service. Made buying a car fun and easy. Thank you Marc! So excited and happy with my new Mazda!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Marc in sales is calm, professional and aims to please.

Marc in sales is calm, professional and aims to please. The sales experience was smooth and a great experience. This is the 3rd time I've used this dealer. I recommend it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Marc in sales is calm, professional and aims to please.

Marc in sales is calm, professional and aims to please. The sales experience was smooth and a great experience. This is the 3rd time I've used this dealer. I recommend it.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bethany was absolutely great.

Bethany was absolutely great. She communicated well from start to finish and helped me walk away with an amazing car. Would recommend anyone to go to Modern Mazda and ask for Bethany to help you find your next car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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I love my new Mazda CX5.

I love my new Mazda CX5. Steve was so helpful going over all of the options on the car

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
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Steve was very helpful with buying my new Mazda CX5 and

Steve was very helpful with buying my new Mazda CX5 and going through all of the options

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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I really wanted a Mazda and initially was going to go to

I really wanted a Mazda and initially was going to go to another dealership. I went to Modern Mazda because it was closer to home. I took my fiancé with me, and we were initially a little turned off because no one approached us for about 40 minutes. Then the manager came over and let us know no one was available, but as soon as someone freed up they would come help us. While I was initially a little upset about this, little did I know it was a blessing in disguise because the right person was placed in our hands. About 15 minutes later, Marc Pena came over to us and greeted us. His initial approach was very professional, with a firm handshake and such a friendly attitude. He listened to all the things I needed in a car and promised to keep my dealbreakers in mind. We were a little late in the evening, so we had to wrap things up and decided to return over the weekend.I was surprised that Marc remembered both of our names by the end of our first visit. This time, we made an appointment with Marc. He called the morning of to confirm, which was great.This was my very first big purchase, and Marc was not pushy nor did he seem annoyed, even though I test drove about six cars. He was transparent and honest, and I can admit that I was very indecisive and probably a tough buyer. Not once did he seem frustrated with me. What I originally walked in thinking I wanted completely changed. I couldn’t seem to find something I liked, and Marc told me to hang tight because he was going to pick out the exact car for me.When he returned, I couldn’t believe it. It’s almost that feeling of “when you know, you know.” Marc exceeded my expectations and picked the most beautiful car for me. Once I saw it, I knew I was going to buy it. We secured the deal, and he got the car ready and detailed for me that very same day. He truly exceeded our expectations. He was professional, knowledgeable about the vehicles, and went through everything about the car and its features with me. I have never had such a positive car-buying experience. He truly made what felt like such a hard decision something easy. The company is lucky to have you, Marc. We can’t stop talking about you with our family, and I would recommend you to anyone shopping for a Mazda. I am so glad to have met him because I don’t think I could have experienced this phenomenal level of customer service with anyone else. Thanks again, Marc Pena!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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