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2026 state dealer award
View 10 awards
2026 state dealer award 2025 state dealer award 2024 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
New (866) 265-9006 (866) 265-9006
Used (866) 265-8974 (866) 265-8974
Service (855) 369-6154 (855) 369-6154

Reviews

(2,620 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Modern Mazda from DealerRater.

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I had a great experience working with Bert when

I had a great experience working with Bert when purchasing my 2026 Mazda CX-50. He was friendly, patient, and helpful throughout the process and never made me feel pressured. Since this was my first major purchase, I appreciated him taking the time to answer my questions and explain car features to help me find a car I was happy with. I would definitely recommend Modern Mazda and Bert!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great experience working with Bert when

I had a great experience working with Bert when purchasing my 2026 Mazda CX-50. He was friendly, patient, and helpful throughout the process and never made me feel pressured. Since this was my first major purchase, I appreciated him taking the time to answer my questions and explain car features to help me find a car I was happy with. I would definitely recommend Modern Mazda and Bert!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Man I haven't been in a dealship in a decade,but when I

Man I haven't been in a dealship in a decade,but when I saw this RS pop up I jumped on it,Honestly glad I got Henry as a salesman on this. I was ready for the charade of the usual car dealers but he was one of the most upfront guys I've met throughout the field. 10/10 would tell everyone to see him just incredible service and honesty

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Very nice staff !

Very nice staff ! Got a car from them recently and it was such a smooth process!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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From start to finish I had a great experience here.

From start to finish I had a great experience here. Steve was easy to work with and communicated everything very well. Appreciate the quick responses and total time that it took to get everything done. Will be getting my car serviced here for sure as well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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From start to finish I had a great experience here.

From start to finish I had a great experience here. Steve was easy to work with and communicated everything very well. Appreciate the quick responses and total time that it took to get everything done. Will be getting my car serviced here for sure as well.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Xavier and Zac were both integral parts of making my car

Xavier and Zac were both integral parts of making my car buying experience so great at Modern Mazda! Both Xavier and Zac were responsive, knowledgeable, and proactive. They were communicative and let me know of any updates, made scheduling appointments very easy, and explained clearly what needed to be done in order to ensure a smooth experience. Even after purchasing my vehicle, I know I can reach out with any questions in the future!

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I had a great experience at Modern Mazda :) Bert was

I had a great experience at Modern Mazda :) Bert was great to work with and really took everything I said into account while helping me find the perfect car.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Me and my wife wanted to personally recognize Bert from

Me and my wife wanted to personally recognize Bert from modern Mazda Thomaston CT for his professional and being so courteous and being so helpful in our car buying experience we would highly recommend him and Modern Mazda for all your car buying experiences.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bert at Modern Mazda in Thomaston, CT was so helpful

Bert at Modern Mazda in Thomaston, CT was so helpful during our car buying experience. His knowledge and professionalism was so helpful. I would highly recommend Bert at Modern Mazda.

Rating breakdown (out of 5):
Customer service
Buying process
Quality of repair
Overall facilities
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.