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Modern Mazda

(2,719 reviews)
Visit Modern Mazda
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–5:00pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–5:30pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 8:00am–3:00pm
Sunday Closed Closed
2026 state dealer award
View 10 awards
2026 state dealer award 2025 state dealer award 2024 state dealer award
2026 consumer dealer award 2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2018 consumer dealer award 2015 consumer dealer award
New (866) 265-9006 (866) 265-9006
Used (866) 265-8974 (866) 265-8974
Service (855) 369-6154 (855) 369-6154

Reviews

(2,719 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Modern Mazda from DealerRater.

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My experience at Modern Mazda was excellent!

My experience at Modern Mazda was excellent! My product specialist, Stephen Duffy, was incredibly helpful throughout the entire buying process. He answered all of my many questions and patiently walked us through each step along the way. What really set the experience apart was the thorough tutorial he gave my wife and me after we purchased the car. With this level of customer service, I definitely plan to return to Modern Mazda for all of my future service needs!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

My experience at Modern Mazda was excellent!

My experience at Modern Mazda was excellent! My product specialist, Stephen Duffy, was incredibly helpful throughout the entire buying process. He answered all of my many questions and patiently walked us through each step along the way. What really set the experience apart was the thorough tutorial he gave my wife and me after we purchased the car. With this level of customer service, I definitely plan to return to Modern Mazda for all of my future service needs!

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great dealership!

Great dealership! Heriberto Melendez helped me find the car I wanted and made the entire process much easier by addressing my worries and concerns. He was very helpful and made me feel comfortable with my decision. I would 100% recommend this dealership to anyone looking for a car!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Great dealership!

Great dealership! Heriberto Melendez helped me find the car I wanted and made the entire process much easier by addressing my worries and concerns. He was very helpful and made me feel comfortable with my decision. I would 100% recommend this dealership to anyone looking for a car!

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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We bought a new 2026 Mazda 3 from Steve Duffy, Sales

We bought a new 2026 Mazda 3 from Steve Duffy, Sales Consultant Steve Duffy was helpful, informed and it seemed as if he was focused on our needs and wants, rather than just getting a sale. He guided us through the entire process and we drove the car home on the same day that we test drove it. We have had the car for a week now and it is clear that the Mazda 3 was the right decision for us. The car is wonderful and the price is excellent! This car was our fifth Mazda and all of them have gone over 200,000 miles with virtually no problems except regular maintenance (we sold one at 100,000 miles- got tired of the stick shift!).

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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Thanks SO MUCH to Xavier and Edward for the best car

Thanks SO MUCH to Xavier and Edward for the best car buying experience I’ve ever had. Treated me like family and put me in the car of my dreams!! They both went out of their way to help me, could never thank them enough. Highly recommend Shakers Mazda !

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great service Very good service and accommodating.

Great service Very good service and accommodating.I recommend for everyone in Connecticut and everywhere in the USA

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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Am very happy with the stuff ( Marc pens)who took care of

Am very happy with the stuff ( Marc pens)who took care of me.Knows his job

Rating breakdown (out of 5):
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Bottom line: I would be happy to buy a car here again,

Bottom line: I would be happy to buy a car here again, the people (especially Henry and Nick) are friendly and knowledgeable and I appreciate that salespeople make an hourly wage, not a commission. We had a great experience with Henry, he helped us get a video of the car we were interested in before we put down a deposit, and then allowed us to put down a deposit and pick up the next day as we are out of state. We spent four hours at the dealership even though we did put a deposit on the car we wanted before we arrived, pre ran our credit application, pre-negotiate our trade-in, and brought a cashier’s check for the down payment. Car buying is just a slow process, and we did have a few hiccups (like almost not getting the VIN etching) but this is one of the better dealerships we’ve been to.

Rating breakdown (out of 5):
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Buying process
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Quality of repair
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Overall facilities
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Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Bottom line: I would be happy to buy a car here again,

Bottom line: I would be happy to buy a car here again, the people (especially Henry and Nick) are friendly and knowledgeable and I appreciate that salespeople make an hourly wage, not a commission. We had a great experience with Henry, he helped us get a video of the car we were interested in before we put down a deposit, and then allowed us to put down a deposit and pick up the next day as we are out of state. We spent four hours at the dealership even though we did put a deposit on the car we wanted before we arrived, pre ran our credit application, pre-negotiate our trade-in, and brought a cashier’s check for the down payment. Car buying is just a slow process, and we did have a few hiccups (like almost not getting the VIN etching) but this is one of the better dealerships we’ve been to.

Rating breakdown (out of 5):
Customer service
—
Buying process
—
Quality of repair
—
Overall facilities
—
Overall experience
5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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