Reviews
We bought a new 2026 Mazda 3 from Steve Duffy, Sales Consultant Steve Duffy was helpful, informed and it seemed as if he was focused on our needs and wants, rather than just getting a sale. He guided us through the entire process and we drove the car home on the same day that we test drove it. We have had the car for a week now and it is clear that the Mazda 3 was the right decision for us. The car is wonderful and the price is excellent! This car was our fifth Mazda and all of them have gone over 200,000 miles with virtually no problems except regular maintenance (we sold one at 100,000 miles- got tired of the stick shift!).
We bought a new 2026 Mazda 3 from Steve Duffy, Sales Consultant Steve Duffy was helpful, informed and it seemed as if he was focused on our needs and wants, rather than just getting a sale. He guided us through the entire process and we drove the car home on the same day that we test drove it. We have had the car for a week now and it is clear that the Mazda 3 was the right decision for us. The car is wonderful and the price is excellent! This car was our fifth Mazda and all of them have gone over 200,000 miles with virtually no problems except regular maintenance (we sold one at 100,000 miles- got tired of the stick shift!).
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks SO MUCH to Xavier and Edward for the best car buying experience I’ve ever had. Treated me like family and put me in the car of my dreams!! They both went out of their way to help me, could never thank them enough. Highly recommend Shakers Mazda !
Thanks SO MUCH to Xavier and Edward for the best car buying experience I’ve ever had. Treated me like family and put me in the car of my dreams!! They both went out of their way to help me, could never thank them enough. Highly recommend Shakers Mazda !
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service Very good service and accommodating.I recommend for everyone in Connecticut and everywhere in the USA
Great service Very good service and accommodating.I recommend for everyone in Connecticut and everywhere in the USA
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Am very happy with the stuff ( Marc pens)who took care of me.Knows his job
Am very happy with the stuff ( Marc pens)who took care of me.Knows his job
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bottom line: I would be happy to buy a car here again, the people (especially Henry and Nick) are friendly and knowledgeable and I appreciate that salespeople make an hourly wage, not a commission. We had a great experience with Henry, he helped us get a video of the car we were interested in before we put down a deposit, and then allowed us to put down a deposit and pick up the next day as we are out of state. We spent four hours at the dealership even though we did put a deposit on the car we wanted before we arrived, pre ran our credit application, pre-negotiate our trade-in, and brought a cashier’s check for the down payment. Car buying is just a slow process, and we did have a few hiccups (like almost not getting the VIN etching) but this is one of the better dealerships we’ve been to.
Bottom line: I would be happy to buy a car here again, the people (especially Henry and Nick) are friendly and knowledgeable and I appreciate that salespeople make an hourly wage, not a commission. We had a great experience with Henry, he helped us get a video of the car we were interested in before we put down a deposit, and then allowed us to put down a deposit and pick up the next day as we are out of state. We spent four hours at the dealership even though we did put a deposit on the car we wanted before we arrived, pre ran our credit application, pre-negotiate our trade-in, and brought a cashier’s check for the down payment. Car buying is just a slow process, and we did have a few hiccups (like almost not getting the VIN etching) but this is one of the better dealerships we’ve been to.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Bottom line: I would be happy to buy a car here again, the people (especially Henry and Nick) are friendly and knowledgeable and I appreciate that salespeople make an hourly wage, not a commission. We had a great experience with Henry, he helped us get a video of the car we were interested in before we put down a deposit, and then allowed us to put down a deposit and pick up the next day as we are out of state. We spent four hours at the dealership even though we did put a deposit on the car we wanted before we arrived, pre ran our credit application, pre-negotiate our trade-in, and brought a cashier’s check for the down payment. Car buying is just a slow process, and we did have a few hiccups (like almost not getting the VIN etching) but this is one of the better dealerships we’ve been to.
Bottom line: I would be happy to buy a car here again, the people (especially Henry and Nick) are friendly and knowledgeable and I appreciate that salespeople make an hourly wage, not a commission. We had a great experience with Henry, he helped us get a video of the car we were interested in before we put down a deposit, and then allowed us to put down a deposit and pick up the next day as we are out of state. We spent four hours at the dealership even though we did put a deposit on the car we wanted before we arrived, pre ran our credit application, pre-negotiate our trade-in, and brought a cashier’s check for the down payment. Car buying is just a slow process, and we did have a few hiccups (like almost not getting the VIN etching) but this is one of the better dealerships we’ve been to.
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Bert was super professional and made the experience seamless, would definitely request him at Modern Mazda!
Bert was super professional and made the experience seamless, would definitely request him at Modern Mazda!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
I had an excellent experience working with Steve Duffy at Modern Mazda in Thomaston, CT. Steve was extremely professional, pleasant, and knowledgeable. He patiently answered all of our questions, never made us feel pressured, and made the entire process comfortable and stress-free. He was knowledgeable about the Mazda brand, straightforward, and followed through on everything he said he would do, which I truly appreciated. A special shout-out to Ryan and Nick, the Business Manager, as well, for helping make the transaction smooth and seamless from start to finish. I highly recommend Steve and the team at Modern Mazda to anyone looking for a positive, professional, and trustworthy car-buying experience. Thank you all for making this such a great experience!
I had an excellent experience working with Steve Duffy at Modern Mazda in Thomaston, CT. Steve was extremely professional, pleasant, and knowledgeable. He patiently answered all of our questions, never made us feel pressured, and made the entire process comfortable and stress-free. He was knowledgeable about the Mazda brand, straightforward, and followed through on everything he said he would do, which I truly appreciated. A special shout-out to Ryan and Nick, the Business Manager, as well, for helping make the transaction smooth and seamless from start to finish. I highly recommend Steve and the team at Modern Mazda to anyone looking for a positive, professional, and trustworthy car-buying experience. Thank you all for making this such a great experience!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
I had a great experience at Modern Mazda working with Xavier as my salesman! He was attentive, patient, and helpful throughout the entire process, taking the time to answer all my questions and making sure I felt comfortable with everything. He made the experience smooth and stress-free, and I couldn’t be happier with the service I received. I would absolutely recommend Modern Mazda and Xavier to anyone looking for a new vehicle! Thank you for such a great experience!
I had a great experience at Modern Mazda working with Xavier as my salesman! He was attentive, patient, and helpful throughout the entire process, taking the time to answer all my questions and making sure I felt comfortable with everything. He made the experience smooth and stress-free, and I couldn’t be happier with the service I received. I would absolutely recommend Modern Mazda and Xavier to anyone looking for a new vehicle! Thank you for such a great experience!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Huge thank you to Xavier for helping me get into my new car! He made the whole process easy and stress-free. Super helpful, knowledgeable, and great to work with!
Huge thank you to Xavier for helping me get into my new car! He made the whole process easy and stress-free. Super helpful, knowledgeable, and great to work with!
- Customer service
- —
- Buying process
- —
- Quality of repair
- —
- Overall facilities
- —
- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase