Reviews

Average Ratings

4.8
199 lifetime reviews.
  • Poor Customer Service!

    It is difficult for me to believe a dealer can stay in business with such poor customer service. I bought a car from Modern and an extended warran...


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    It is difficult for me to believe a dealer can stay in business with such poor customer service. I bought a car from Modern and an extended warranty. When I traded in the vehicle I also cancelled the warranty through the dealer. When the money hadn’t arrived I called the Ins company they told me it had never been cancelled by the dealer. I cancelled it and had a letter sent to me a week later stating the money would be returned to Modern and they would have to refund me. I have made at least a dozen calls to AND went to speak in person to the business/ financial manager and he NOT once returned my calls or was able to assist me. I was diverted to and office manager and left numerous messages with and still my calls were not answered. So 2 months later my $1300 check is still not in hand. BEWARE BUYERS!!!

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great dealership

    Great dealership .4th Mazda bought at Modern Motors. Gary (salesman) was very knowledgeable and answered all my questions. Would not hesitate buy...


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    Great dealership .4th Mazda bought at Modern Motors. Gary (salesman) was very knowledgeable and answered all my questions. Would not hesitate buying next Mazda from Gary and Modern Motors

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Rockstar Jose Medina!!

    We cannot say enough about the great experience we had with Jose! He was informative, helpful, and answered all our questions. The financing sta...


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    We cannot say enough about the great experience we had with Jose! He was informative, helpful, and answered all our questions. The financing staff was top notch. We needed to review options and their online application process made the experience faster and simpler than with any other dealer I’ve deal with in the past. Pricing was fantastic on last year’s model with amazing features.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Alan Jeanfavre

    My experience purchasing our new car was seamless. From demo drive to driving home our new CX-5. John Salmon was very professional, answered all o...


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    My experience purchasing our new car was seamless. From demo drive to driving home our new CX-5. John Salmon was very professional, answered all our questions and gave my wife and I confidence in Modern Mazda.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Kelly Early

    I had a great experience buying my new car! Staci was very helpful in the entire process of buying and in the learning of the operations my new ...


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    I had a great experience buying my new car! Staci was very helpful in the entire process of buying and in the learning of the operations my new vehicle. Thank you!!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Great shopping

    The showroom is clean and classy. Staff is friendly and attentive. The sales associate I dealt with ( Jose Medina) was informative, friendly , war...


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    The showroom is clean and classy. Staff is friendly and attentive. The sales associate I dealt with ( Jose Medina) was informative, friendly , warm and funny. He knew the ins and outs of the car I was buying (2006 Mazda 3). He was professional but not pushy which I greatly appreciated. Overall my car buying experience was a pleasure.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • I recently purchased a dodge ram truck .

    I had avery good experience. Vinny was terrific. I highly recommend him.


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    I had avery good experience. Vinny was terrific. I highly recommend him.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Modern Mazda was Fantastic!

    Great experience buying my first new car from Modern Mazda! Vinny explained everything about the CX-5 and gave me a great price. Would recommend M...


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    Great experience buying my first new car from Modern Mazda! Vinny explained everything about the CX-5 and gave me a great price. Would recommend Modern to anyone shopping for a new vehicle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Horrible service!

    Kim Gelada was very unprofessional. On the phone constantly and screaming during phone calls. Will never go there again!

    Dealer Response

    Tessa, I am sorry to hear about your experience. I would be happy to have the Mazda Manager assist you personally, if you would like. Please e-m...


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    Kim Gelada was very unprofessional. On the phone constantly and screaming during phone calls. Will never go there again!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Tessa, I am sorry to hear about your experience. I would be happy to have the Mazda Manager assist you personally, if you would like. Please e-mail me your best contact information. JodiFletter@modernmazda.com.


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  • John "Fish" Salmon was great. Great Ram truck!

    Bought a beautiful 2014 RAM truck. Fish was great. Found me a perfect truck!


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    Bought a beautiful 2014 RAM truck. Fish was great. Found me a perfect truck!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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