Reviews
Thank you
Buying the car was no pressure and easier than expected. Great value for trade in.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Meredith, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
The service department was very helpful, the service was
The service department was very helpful, the service was well under my due time which worked out for me.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
I was told that certain things were being done.
I was told that certain things were being done. I was not asked if I wanted them done. I went in for an oil change and walked out with a bill over $900.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (847) 474-4048 to discuss what we can do to help.
Oil change
Experience was good, but an hour and a half for an oil change is kind of long to wait.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Peg, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!
Very satisfied with service.
Very satisfied with service. Trust the findings. I have always had an excellent experience with this dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Rokbok, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, AutoNation Honda O'Hare
I went for a check up of a newly purchased (USED) Honda
I went for a check up of a newly purchased (USED) Honda Odyssey car to the dealer. Digonosis was OK but the rates quoted were on a higher side.. The cost of check up was about $215 which appeared very high. Through various mails I was offerred free/ discounted service but in reality it was not so.Of course the behaviour of the staff was pleasant
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.
The service is always great and they keep you updated
The service is always great and they keep you updated every step of the way throughout the repair process. Yousef is amazing, professional and courteous and checks me in right on time whenever I get there. He makes sure I understand what the issues are with my vehicle before I leave the dealership. The entire team, including the mechanics, have always done a fabulous job. Thank you to the entire sales and service team.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!
It was my first time visiting this Honda dealer and I was
It was my first time visiting this Honda dealer and I was impressed. They went above and beyond to fix my car. I went in for an oil change and a new battery. I had no idea a cover was only being held by one clip and they fixed it for me free of charge.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Process was easy and enjoyable.
Process was easy and enjoyable. Every was very helpful and pleasant. Would recommend to someone looking for a new vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Auto nation honda service rep Yousef
Service was prompt, Yousef was informative about my CRV's service needs and no attempts to upsell.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!