Reviews
Great service department!
I still go there to get my car serviced even though I moved far away from there and they are closer Honda dealerships.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Chris, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!
Just awesome customer service.
Just awesome customer service. Demarco, you rock!!! Thank you for your outstanding service as usual!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Doris, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!
Great place to get your Honda serviced.
Great place to get your Honda serviced. The staff is really friendly and easy to talk with. I would highly recommend this place that is looking for either to get there next Honda vehicle purchased or getting service for it. 👍👍👍
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Joseph, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda O'Hare and we hope to be of service again in the future.
Henry
Yusif, He always got a great costumer service I will recommend to my family and friends
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Gina, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda O'Hare! We appreciate your recommendation of AutoNation Honda O'Hare and we hope to be of service again in the future.
I will go back.
Looking for a new dealership to service my Pilot and I tried AN for the first time. Customer was 5 stars. Time to make repairs and pricing was better than other dealerships. I did have minor issues when they gave my car back but nothing too serious. But the facility is extremely dated. The waiting room is straight out of the 90?s and the chairs were old and uncomfortable. Dealers need to invest back into these things as looks and comfort (sitting for 4 hours) are important. Great bonus is the complimentary coffee, tea and snack options.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Eric, thank you for taking the time to share your feedback with us. If you are willing, please call our General Manager at (847) 474-4048 for further assistance with moving forward. Thank you for leaving your feedback, and we hope to hear from you in the future.
Mr. Brian
Rich was great today in helping us get our Honda. Joe was awesome in helping my wife understand the numbers. Wil definitely be coming back to trade our other car in in the future
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Brian, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Honda O'Hare! Don't hesitate to call us if you ever need anything. Be safe on the road!
The experience in the service department was excellent
The experience in the service department was excellent from the start. Jasmine, the advisor I worked with was thorough in explaining the process step by step as well as a likely time frame for completion. Her approach was extremely pleasant. I was kept informed through a combination of text and in person updates. Can offer no suggestions for improvement as every step was excellent.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Hi Chris, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!
Maintenance Visit
Service was very efficient. Yusef was friendly and thorough with explaining each step during the visit.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda O'Hare. Feel free to stop by if you ever need any more help.
Car Service
I was in for a oil change and found a clean facility with coffee and snacks. More importantly, the knowledgeable service person who kept me informed of the status of my car. It?s the little things that count!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi William, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
Great location, helpful and friendly service team.
Great location, helpful and friendly service team. Would recommend to other people. Service person Yosef was polite and helpfule.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We appreciate your recommendation of AutoNation Honda O'Hare and we hope to be of service again in the future.
I pleased with the service and the friendly staff. They are a pleasure to work with and I would recommend AutoNation Honda to friends.