Reviews
There's nothing more important than confidence and reliability when it comes to automotive tech service. I've had experience with Nick now for some five years and he delivers on both those counts. The tech rep is every customer's point-of-contact with the dealer, and it is critical. Torrington Toyota has this very well-covered. Also commendable is the online scheduling. Makes everything smoother and easier. The only thing I don't like (my perpetual gripe) is being unable to do my own oil change. But that's the fault of the Toyota, in keeping with auto manufacturers across-the-board.
There's nothing more important than confidence and reliability when it comes to automotive tech service. I've had experience with Nick now for some five years and he delivers on both those counts. The tech rep is every customer's point-of-contact with the dealer, and it is critical. Torrington Toyota has this very well-covered. Also commendable is the online scheduling. Makes everything smoother and easier. The only thing I don't like (my perpetual gripe) is being unable to do my own oil change. But that's the fault of the Toyota, in keeping with auto manufacturers across-the-board.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.
Already wrote my 15 Words they are all the best From owner Dave to Gil to Jesus and all His other employees ..May God bless you all and keep you healthy and safe.
Already wrote my 15 Words they are all the best From owner Dave to Gil to Jesus and all His other employees ..May God bless you all and keep you healthy and safe.
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- 5.0
- Does recommend this dealer
- Shopped for a used car
Your kind words about David, Gil, Jesus, and the rest of our team mean a great deal to us. Congratulations on your Toyota Tundra purchase, and thank you for your thoughtful wishes for everyone’s well-being.
No wait time. The car was serviced very quickly and thoroughly. Service department was courteous and helpful.
No wait time. The car was serviced very quickly and thoroughly. Service department was courteous and helpful.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Torrington Toyota.
Nick is very good at explaining what needs to be done to my vehicle. Work was done as needed in timely manner.
Nick is very good at explaining what needs to be done to my vehicle. Work was done as needed in timely manner.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Knowing Nick’s clear explanations and prompt service met your needs for your Toyota Prius v is rewarding. Your kind words mean a lot to our service team.
Tarek alongside the rest of the crew at Torrington Toyota were amazing. They made the car buying process super easy and straight forward. They were open to listen to my want and needs in a vehicle and I’m very grateful for that! I left with my dream car!
Tarek alongside the rest of the crew at Torrington Toyota were amazing. They made the car buying process super easy and straight forward. They were open to listen to my want and needs in a vehicle and I’m very grateful for that! I left with my dream car!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Your praise for how Tarek and our team listened to your needs highlights our commitment to personalized service. Knowing the process felt super easy and straightforward means a lot to us. Enjoy every moment behind the wheel of your new Grand Highlander Hybrid!
Always helpful, timely repairs / service . Courteous . Knowledgeable. I recommend the dealership to everyone looking for a good dealer ans service outfit.
Always helpful, timely repairs / service . Courteous . Knowledgeable. I recommend the dealership to everyone looking for a good dealer ans service outfit.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for recommending our dealership. We’re glad our knowledgeable team could provide timely, courteous service for your Tundra.
I was satisfied with the oil change and tire rotation service. When a service department person approached me with results of the battery inspection, he quoted me a price of $432 to replace it. I don't believe that the price quoted included labor or tax. My wife and I purchased our used Highlander last year because we believed that Toyotas were inexpensive to own and maintain; If that's what it costs to replace a battery, then it is cause for concern.
I was satisfied with the oil change and tire rotation service. When a service department person approached me with results of the battery inspection, he quoted me a price of $432 to replace it. I don't believe that the price quoted included labor or tax. My wife and I purchased our used Highlander last year because we believed that Toyotas were inexpensive to own and maintain; If that's what it costs to replace a battery, then it is cause for concern.
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- Overall experience
- 4.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Torrington Toyota. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!
NIck and the entire service team are always friendly and provide honest and reliable service. We have all of our service done here.
NIck and the entire service team are always friendly and provide honest and reliable service. We have all of our service done here.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
We’re glad our friendly, trustworthy approach and reliable service keep you coming back. Nick and everyone in our service department appreciate your continued trust in maintaining your Prius.
Tee Hamzy at Torrington Toyota quickly responded to my inquiry about a specific truck model, set up a test drive and we arrived at a very competitive price for the truck. They had it ready for me to pick it up the next day. I appreciated the straight forward sales process and the lack of any sales pressure tactics. Tee took the time to help me set up the truck on the Toyota i phone application, and walked me though all the interior, exterior and electronic features of the vehicle. I wouldn't hesitate to recommend Torrington Toyota and Tee Hamzy.
Tee Hamzy at Torrington Toyota quickly responded to my inquiry about a specific truck model, set up a test drive and we arrived at a very competitive price for the truck. They had it ready for me to pick it up the next day. I appreciated the straight forward sales process and the lack of any sales pressure tactics. Tee took the time to help me set up the truck on the Toyota i phone application, and walked me though all the interior, exterior and electronic features of the vehicle. I wouldn't hesitate to recommend Torrington Toyota and Tee Hamzy.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Hearing that the purchase process was straightforward and free of pressure means a lot to our sales team. We’re pleased we could respond promptly, have your new Tacoma Hybrid ready the next day, and take the time to walk you through all its features and the Toyota app. Thank you for recommending our dealership.
They helped get the purchase of my new vehicle done quickly and painless. They listened to all my concerns and any issues were fixed prior too. Very smooth and quick transaction!
They helped get the purchase of my new vehicle done quickly and painless. They listened to all my concerns and any issues were fixed prior too. Very smooth and quick transaction!
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car
Your used Honda Passport is off to a great start after such a smooth, streamlined purchase process. We’re glad we could address all your concerns beforehand to keep everything effortless. Knowing the experience felt efficient and straightforward means a lot to our team.