Reviews
there wa sacommon prolbrom and a code cameup fro matnence
there wa sacommon prolbrom and a code cameup fro matnence upon kaeavinging the code kept poping upocaaled them to tell thme about theprolbrom and they gave men the run around said they would hav eto charge me i brougth my car to anther toyot adealer said no charge thyewere veryveyr rude nasty gave ltosofrunaround answers iwa sveryvyer dissatisfied a acustmer im not sure iwould eve rgo to thema gin
there wa sacommon prolbrom and a code cameup fro matnence
there wa sacommon prolbrom and a code cameup fro matnence upon kaeavinging the code kept poping upocaaled them to tell thme about theprolbrom and they gave men the run around said they would hav eto charge me i brougth my car to anther toyot adealer said no charge thyewere veryveyr rude nasty gave ltosofrunaround answers iwa sveryvyer dissatisfied a acustmer im not sure iwould eve rgo to thema gin
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
Amazing experience with this dealership from the first
Amazing experience with this dealership from the first moment, I walked through the door. I was warmly welcomed and provided with very professional and caring support and service related to my desire to purchase a Prius upon purchase of the car. Gil was enormously helpful and very, very patient in helping me understand the set up of the electronics. Each and every person I met at the dealership or worked with including Danny, the sales manager and Jesus and especially Gil made this experience overwhelmingly positive. I highly recommend this dealership and though they are a distance away from me I will likely go back here for service just to maintain this very positive relationship. I have with them
Amazing experience with this dealership from the first
Amazing experience with this dealership from the first moment, I walked through the door. I was warmly welcomed and provided with very professional and caring support and service related to my desire to purchase a Prius upon purchase of the car. Gil was enormously helpful and very, very patient in helping me understand the set up of the electronics. Each and every person I met at the dealership or worked with including Danny, the sales manager and Jesus and especially Gil made this experience overwhelmingly positive. I highly recommend this dealership and though they are a distance away from me I will likely go back here for service just to maintain this very positive relationship. I have with them
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great people.
Great people. Everything went so quick and easy. Would like to thank you all again for everything you did.
Great people.
Great people. Everything went so quick and easy. Would like to thank you all again for everything you did.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good Afternoon! Thank you for taking the time to leave us a review. We are happy to hear that everything went smoothly for you. We strive to make sure every customer leaves here satisfied. If you need any further assistance please feel free to give us a call or stop by.
Working with Gil and the crew at Torrington Toyota was a
Working with Gil and the crew at Torrington Toyota was a great experience straight shooters super helpful and I got the car I was looking for, my new RAV4.
Working with Gil and the crew at Torrington Toyota was a
Working with Gil and the crew at Torrington Toyota was a great experience straight shooters super helpful and I got the car I was looking for, my new RAV4.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good Afternoon, Thank you for taking the time to leave us a review. We are happy to hear that Gil was able to assist you! Congratulations on your new vehicle. If you need any further assistance please feel free to give us a call or stop by.
We drove 2 hours to purchase our hot pre-owned Highlander
We drove 2 hours to purchase our hot pre-owned Highlander Hybrid at a fire deal and were so happy we did. Gil was a treasure who proved a fantastic help in finalizing the purchase smoothly from start to finish. Very personable experience with folks at Torrington Toyota. Triple thumbs up 1 million % recommend.
We drove 2 hours to purchase our hot pre-owned Highlander
We drove 2 hours to purchase our hot pre-owned Highlander Hybrid at a fire deal and were so happy we did. Gil was a treasure who proved a fantastic help in finalizing the purchase smoothly from start to finish. Very personable experience with folks at Torrington Toyota. Triple thumbs up 1 million % recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good Afternoon, we would like to thank you for taking the time out to write us a review. Congratulations on your new vehicle! We are happy that we made your drive worthwhile. GIl works hard to make sure every customers needs are met. If you need any further assistance please feel free to give us a call or stop by.
I had a great experience buying my 2024 Prius here!
I had a great experience buying my 2024 Prius here! Gil was great and was very straight forward throughout the whole process. Every question I had was answered and I left in a vehicle I loved
I had a great experience buying my 2024 Prius here!
I had a great experience buying my 2024 Prius here! Gil was great and was very straight forward throughout the whole process. Every question I had was answered and I left in a vehicle I loved
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service, fast response, clean setting.
Great service, fast response, clean setting. Sales man was kind, funny an knowledgeable. I recommend Torrington Toyota to anyone.
Great service, fast response, clean setting.
Great service, fast response, clean setting. Sales man was kind, funny an knowledgeable. I recommend Torrington Toyota to anyone.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Zack! Thank you for taking the time to leave us a review. We are happy to hear Gil was able to assist you. If you need any further assistance feel free to stop by or give us a call. Thank you for your business.
Gil was professional, friendly and extremely helpful with
Gil was professional, friendly and extremely helpful with my purchase of a 2022 Toyota Venza. Everything from test drives to signing paperwork, was simple and laid out for me. I highly recommend Torrington Toyota. Go see Gil!
Gil was professional, friendly and extremely helpful with
Gil was professional, friendly and extremely helpful with my purchase of a 2022 Toyota Venza. Everything from test drives to signing paperwork, was simple and laid out for me. I highly recommend Torrington Toyota. Go see Gil!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
0 stars for Service Manager Chris Damiani.
0 stars for Service Manager Chris Damiani. Very rude, argumentative and aggressive over the phone. I called Toyota because I bought my Truck there few years back. It started showing signs of oil leak on my cam shaft tower, apparently a very frequent problem with that model. Attempted to find an answer since I have only 40,000 miles in it but it’s just past the 5 year mark for the power train warranty. Sounds like Chris took my questions very personally and did not want to hear my problem, like any other dealership that sells a car and once it’s off their lot it’s the owners problem. Hope he had a great and healthy Holiday. Definitely would never buy another vehicle from them ever again. I normally don’t leave bad reviews but I think people need to know before purchasing a car from Torrington Toyota. Be Aware !!!
0 stars for Service Manager Chris Damiani.
0 stars for Service Manager Chris Damiani. Very rude, argumentative and aggressive over the phone. I called Toyota because I bought my Truck there few years back. It started showing signs of oil leak on my cam shaft tower, apparently a very frequent problem with that model. Attempted to find an answer since I have only 40,000 miles in it but it’s just past the 5 year mark for the power train warranty. Sounds like Chris took my questions very personally and did not want to hear my problem, like any other dealership that sells a car and once it’s off their lot it’s the owners problem. Hope he had a great and healthy Holiday. Definitely would never buy another vehicle from them ever again. I normally don’t leave bad reviews but I think people need to know before purchasing a car from Torrington Toyota. Be Aware !!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Good Morning Sir, We would like to apologize for your poor experience. We strive to make sure customers leave satisfied at all times. We would love to try to resolve this issue with you. Please feel free to give us a call or stop by. We also hope you had a great holiday. Again, we apologize for inconvenience.
This was my FIFTH vehicle purchased from Tee and
This was my FIFTH vehicle purchased from Tee and Torrington Toyota. ALWAYS A GREAT EXPERIENCE. Every time is a joy. It's not a typical dealer just trying to get your money, they take care of you with respect and attention to detail. I will continue to highly recommend and "drive" any business I can their way.
This was my FIFTH vehicle purchased from Tee and
This was my FIFTH vehicle purchased from Tee and Torrington Toyota. ALWAYS A GREAT EXPERIENCE. Every time is a joy. It's not a typical dealer just trying to get your money, they take care of you with respect and attention to detail. I will continue to highly recommend and "drive" any business I can their way.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase