Reviews
We drove 2 hours to purchase our hot pre-owned Highlander
We drove 2 hours to purchase our hot pre-owned Highlander Hybrid at a fire deal and were so happy we did. Gil was a treasure who proved a fantastic help in finalizing the purchase smoothly from start to finish. Very personable experience with folks at Torrington Toyota. Triple thumbs up 1 million % recommend.
We drove 2 hours to purchase our hot pre-owned Highlander
We drove 2 hours to purchase our hot pre-owned Highlander Hybrid at a fire deal and were so happy we did. Gil was a treasure who proved a fantastic help in finalizing the purchase smoothly from start to finish. Very personable experience with folks at Torrington Toyota. Triple thumbs up 1 million % recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Good Afternoon, we would like to thank you for taking the time out to write us a review. Congratulations on your new vehicle! We are happy that we made your drive worthwhile. GIl works hard to make sure every customers needs are met. If you need any further assistance please feel free to give us a call or stop by.
I had a great experience buying my 2024 Prius here!
I had a great experience buying my 2024 Prius here! Gil was great and was very straight forward throughout the whole process. Every question I had was answered and I left in a vehicle I loved
I had a great experience buying my 2024 Prius here!
I had a great experience buying my 2024 Prius here! Gil was great and was very straight forward throughout the whole process. Every question I had was answered and I left in a vehicle I loved
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Great service, fast response, clean setting.
Great service, fast response, clean setting. Sales man was kind, funny an knowledgeable. I recommend Torrington Toyota to anyone.
Great service, fast response, clean setting.
Great service, fast response, clean setting. Sales man was kind, funny an knowledgeable. I recommend Torrington Toyota to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Zack! Thank you for taking the time to leave us a review. We are happy to hear Gil was able to assist you. If you need any further assistance feel free to stop by or give us a call. Thank you for your business.
Gil was professional, friendly and extremely helpful with
Gil was professional, friendly and extremely helpful with my purchase of a 2022 Toyota Venza. Everything from test drives to signing paperwork, was simple and laid out for me. I highly recommend Torrington Toyota. Go see Gil!
Gil was professional, friendly and extremely helpful with
Gil was professional, friendly and extremely helpful with my purchase of a 2022 Toyota Venza. Everything from test drives to signing paperwork, was simple and laid out for me. I highly recommend Torrington Toyota. Go see Gil!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
0 stars for Service Manager Chris Damiani.
0 stars for Service Manager Chris Damiani. Very rude, argumentative and aggressive over the phone. I called Toyota because I bought my Truck there few years back. It started showing signs of oil leak on my cam shaft tower, apparently a very frequent problem with that model. Attempted to find an answer since I have only 40,000 miles in it but it’s just past the 5 year mark for the power train warranty. Sounds like Chris took my questions very personally and did not want to hear my problem, like any other dealership that sells a car and once it’s off their lot it’s the owners problem. Hope he had a great and healthy Holiday. Definitely would never buy another vehicle from them ever again. I normally don’t leave bad reviews but I think people need to know before purchasing a car from Torrington Toyota. Be Aware !!!
0 stars for Service Manager Chris Damiani.
0 stars for Service Manager Chris Damiani. Very rude, argumentative and aggressive over the phone. I called Toyota because I bought my Truck there few years back. It started showing signs of oil leak on my cam shaft tower, apparently a very frequent problem with that model. Attempted to find an answer since I have only 40,000 miles in it but it’s just past the 5 year mark for the power train warranty. Sounds like Chris took my questions very personally and did not want to hear my problem, like any other dealership that sells a car and once it’s off their lot it’s the owners problem. Hope he had a great and healthy Holiday. Definitely would never buy another vehicle from them ever again. I normally don’t leave bad reviews but I think people need to know before purchasing a car from Torrington Toyota. Be Aware !!!
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- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
Good Morning Sir, We would like to apologize for your poor experience. We strive to make sure customers leave satisfied at all times. We would love to try to resolve this issue with you. Please feel free to give us a call or stop by. We also hope you had a great holiday. Again, we apologize for inconvenience.
This was my FIFTH vehicle purchased from Tee and
This was my FIFTH vehicle purchased from Tee and Torrington Toyota. ALWAYS A GREAT EXPERIENCE. Every time is a joy. It's not a typical dealer just trying to get your money, they take care of you with respect and attention to detail. I will continue to highly recommend and "drive" any business I can their way.
This was my FIFTH vehicle purchased from Tee and
This was my FIFTH vehicle purchased from Tee and Torrington Toyota. ALWAYS A GREAT EXPERIENCE. Every time is a joy. It's not a typical dealer just trying to get your money, they take care of you with respect and attention to detail. I will continue to highly recommend and "drive" any business I can their way.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
This was my FIFTH vehicle purchased from Tee and
This was my FIFTH vehicle purchased from Tee and Torrington Toyota. ALWAYS A GREAT EXPERIENCE. Every time is a joy. It's not a typical dealer just trying to get your money, they take care of you with respect and attention to detail. I will continue to highly recommend and "drive" any business I can their way.
This was my FIFTH vehicle purchased from Tee and
This was my FIFTH vehicle purchased from Tee and Torrington Toyota. ALWAYS A GREAT EXPERIENCE. Every time is a joy. It's not a typical dealer just trying to get your money, they take care of you with respect and attention to detail. I will continue to highly recommend and "drive" any business I can their way.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Good Morning, Thank you so much for taking the time to leave us a review. Tee would like to personally thank you for your business with us, as you are a very much loyal customer. We strive to meet everyone needs to the best of our ability. If you need any further assistance, please feel free to stop by or give us a call.
Bought a 2024 Tacoma today.
Bought a 2024 Tacoma today. Worked with Larry Valenta in the Sales Dept. He was great. No hard sell, straightforward guy, no xx. While I was there I noticed how polite, engaging and professional all the staff were - even my 16 yr old kid mentioned to me how they treated him. Can't recommend Larry and this dealership more highly!
Bought a 2024 Tacoma today.
Bought a 2024 Tacoma today. Worked with Larry Valenta in the Sales Dept. He was great. No hard sell, straightforward guy, no xx. While I was there I noticed how polite, engaging and professional all the staff were - even my 16 yr old kid mentioned to me how they treated him. Can't recommend Larry and this dealership more highly!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Ernie! Thank you so much for taking the time to leave us a review. We really appreciate that! Here at Torrington Toyota, we strive to give our customer's the best service always. Congratulations on your new vehicle! If you need further service, please feel free to reach us at 860-482-9496 or stop by anytime. Thanks again!
I found this dealership to very friendly and
I found this dealership to very friendly and accommodating. In particular the salesman, Tee Hamzy, was very pleasant, helpful and honest. It was a very nice experience dealing with someone as competent and knowledgeable as Mr. Hamzy. Since I just picked my new Camry, I can’t speak to the speak from experience about the service dept., but if they are like Mr. Hamzy, I’m sure it will be just a pleasant.
I found this dealership to very friendly and
I found this dealership to very friendly and accommodating. In particular the salesman, Tee Hamzy, was very pleasant, helpful and honest. It was a very nice experience dealing with someone as competent and knowledgeable as Mr. Hamzy. Since I just picked my new Camry, I can’t speak to the speak from experience about the service dept., but if they are like Mr. Hamzy, I’m sure it will be just a pleasant.
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- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Hello Candace! We appreciate you taking time out of your day to write us a review. Congratulations on your new vehicle! We are ecstatic to hear Tee was able to properly assist you. We hope to see you in the future with anything you may need. Please do not hesitate to visit us or contact us at 860-482-9496. Thank you once again for your support and tremendously generous review!
Tee Hamzy is the best!
Tee Hamzy is the best! Honest, efficient, charming and the list goes on. When I know what I want, I just call Tee and the rest is a pleasure. Also a wonderful friendly family dealership, I would not go anywhere else. Tee is worth the drive from anywhere, you cannot get better personalized customer service!!!!!
Tee Hamzy is the best!
Tee Hamzy is the best! Honest, efficient, charming and the list goes on. When I know what I want, I just call Tee and the rest is a pleasure. Also a wonderful friendly family dealership, I would not go anywhere else. Tee is worth the drive from anywhere, you cannot get better personalized customer service!!!!!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car