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Torrington Toyota

(568 reviews)
Visit Torrington Toyota
Sales hours: 9:00am to 7:00pm
Service hours: 7:30am to 5:00pm
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Sales Service
Monday 9:00am–7:00pm 7:30am–5:00pm
Tuesday 9:00am–7:00pm 7:30am–6:30pm
Wednesday 9:00am–7:00pm 7:30am–5:00pm
Thursday 9:00am–7:00pm 7:30am–5:00pm
Friday 9:00am–6:00pm 7:30am–5:00pm
Saturday 9:00am–5:00pm 7:00am–12:00pm
Sunday Closed Closed
2020 consumer dealer award
View 3 awards
2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award

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New (860) 248-4373 (860) 248-4373
Used (860) 248-4438 (860) 248-4438

Inventory

See all 94 vehicles from this dealership.

Incentives

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About our dealership

This seller has been on Cars.com since January 2018.
Torrington Toyota located in Torrington Connecticut.

Our experienced sales staff is eager to share its knowledge and enthusiasm with you. We encourage you to browse our online inventory schedule a test drive and investigate financing options. If you don?t see the particular vehicle you want please call us. We have access to thousands of vehicles usually within one business day. Call us at (860) 482-9496.
Torrington Toyota takes care of your no haggling swift and stress free automotive needs!

Service center

Phone number (860) 248-4438

Service hours

Monday
7:30am–5:00pm
Tuesday
7:30am–6:30pm
Wednesday
7:30am–5:00pm
Thursday
7:30am–5:00pm
Friday
7:30am–5:00pm
Saturday
7:00am–12:00pm
Sunday
Closed

Meet our employees

Reviews

(568 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Torrington Toyota from DealerRater.

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there wa sacommon prolbrom and a code cameup fro matnence

there wa sacommon prolbrom and a code cameup fro matnence upon kaeavinging the code kept poping upocaaled them to tell thme about theprolbrom and they gave men the run around said they would hav eto charge me i brougth my car to anther toyot adealer said no charge thyewere veryveyr rude nasty gave ltosofrunaround answers iwa sveryvyer dissatisfied a acustmer im not sure iwould eve rgo to thema gin

there wa sacommon prolbrom and a code cameup fro matnence

there wa sacommon prolbrom and a code cameup fro matnence upon kaeavinging the code kept poping upocaaled them to tell thme about theprolbrom and they gave men the run around said they would hav eto charge me i brougth my car to anther toyot adealer said no charge thyewere veryveyr rude nasty gave ltosofrunaround answers iwa sveryvyer dissatisfied a acustmer im not sure iwould eve rgo to thema gin

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase
Worked with:
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Amazing experience with this dealership from the first

Amazing experience with this dealership from the first moment, I walked through the door. I was warmly welcomed and provided with very professional and caring support and service related to my desire to purchase a Prius upon purchase of the car. Gil was enormously helpful and very, very patient in helping me understand the set up of the electronics. Each and every person I met at the dealership or worked with including Danny, the sales manager and Jesus and especially Gil made this experience overwhelmingly positive. I highly recommend this dealership and though they are a distance away from me I will likely go back here for service just to maintain this very positive relationship. I have with them

Amazing experience with this dealership from the first

Amazing experience with this dealership from the first moment, I walked through the door. I was warmly welcomed and provided with very professional and caring support and service related to my desire to purchase a Prius upon purchase of the car. Gil was enormously helpful and very, very patient in helping me understand the set up of the electronics. Each and every person I met at the dealership or worked with including Danny, the sales manager and Jesus and especially Gil made this experience overwhelmingly positive. I highly recommend this dealership and though they are a distance away from me I will likely go back here for service just to maintain this very positive relationship. I have with them

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
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Great people.

Great people. Everything went so quick and easy. Would like to thank you all again for everything you did.

Great people.

Great people. Everything went so quick and easy. Would like to thank you all again for everything you did.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good Afternoon! Thank you for taking the time to leave us a review. We are happy to hear that everything went smoothly for you. We strive to make sure every customer leaves here satisfied. If you need any further assistance please feel free to give us a call or stop by.

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Working with Gil and the crew at Torrington Toyota was a

Working with Gil and the crew at Torrington Toyota was a great experience straight shooters super helpful and I got the car I was looking for, my new RAV4.

Working with Gil and the crew at Torrington Toyota was a

Working with Gil and the crew at Torrington Toyota was a great experience straight shooters super helpful and I got the car I was looking for, my new RAV4.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Good Afternoon, Thank you for taking the time to leave us a review. We are happy to hear that Gil was able to assist you! Congratulations on your new vehicle. If you need any further assistance please feel free to give us a call or stop by.

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We drove 2 hours to purchase our hot pre-owned Highlander

We drove 2 hours to purchase our hot pre-owned Highlander Hybrid at a fire deal and were so happy we did. Gil was a treasure who proved a fantastic help in finalizing the purchase smoothly from start to finish. Very personable experience with folks at Torrington Toyota. Triple thumbs up 1 million % recommend.

We drove 2 hours to purchase our hot pre-owned Highlander

We drove 2 hours to purchase our hot pre-owned Highlander Hybrid at a fire deal and were so happy we did. Gil was a treasure who proved a fantastic help in finalizing the purchase smoothly from start to finish. Very personable experience with folks at Torrington Toyota. Triple thumbs up 1 million % recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Good Afternoon, we would like to thank you for taking the time out to write us a review. Congratulations on your new vehicle! We are happy that we made your drive worthwhile. GIl works hard to make sure every customers needs are met. If you need any further assistance please feel free to give us a call or stop by.

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I had a great experience buying my 2024 Prius here!

I had a great experience buying my 2024 Prius here! Gil was great and was very straight forward throughout the whole process. Every question I had was answered and I left in a vehicle I loved

I had a great experience buying my 2024 Prius here!

I had a great experience buying my 2024 Prius here! Gil was great and was very straight forward throughout the whole process. Every question I had was answered and I left in a vehicle I loved

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Great service, fast response, clean setting.

Great service, fast response, clean setting. Sales man was kind, funny an knowledgeable. I recommend Torrington Toyota to anyone.

Great service, fast response, clean setting.

Great service, fast response, clean setting. Sales man was kind, funny an knowledgeable. I recommend Torrington Toyota to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Zack! Thank you for taking the time to leave us a review. We are happy to hear Gil was able to assist you. If you need any further assistance feel free to stop by or give us a call. Thank you for your business.

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Gil was professional, friendly and extremely helpful with

Gil was professional, friendly and extremely helpful with my purchase of a 2022 Toyota Venza. Everything from test drives to signing paperwork, was simple and laid out for me. I highly recommend Torrington Toyota. Go see Gil!

Gil was professional, friendly and extremely helpful with

Gil was professional, friendly and extremely helpful with my purchase of a 2022 Toyota Venza. Everything from test drives to signing paperwork, was simple and laid out for me. I highly recommend Torrington Toyota. Go see Gil!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
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0 stars for Service Manager Chris Damiani.

0 stars for Service Manager Chris Damiani. Very rude, argumentative and aggressive over the phone. I called Toyota because I bought my Truck there few years back. It started showing signs of oil leak on my cam shaft tower, apparently a very frequent problem with that model. Attempted to find an answer since I have only 40,000 miles in it but it’s just past the 5 year mark for the power train warranty. Sounds like Chris took my questions very personally and did not want to hear my problem, like any other dealership that sells a car and once it’s off their lot it’s the owners problem. Hope he had a great and healthy Holiday. Definitely would never buy another vehicle from them ever again. I normally don’t leave bad reviews but I think people need to know before purchasing a car from Torrington Toyota. Be Aware !!!

0 stars for Service Manager Chris Damiani.

0 stars for Service Manager Chris Damiani. Very rude, argumentative and aggressive over the phone. I called Toyota because I bought my Truck there few years back. It started showing signs of oil leak on my cam shaft tower, apparently a very frequent problem with that model. Attempted to find an answer since I have only 40,000 miles in it but it’s just past the 5 year mark for the power train warranty. Sounds like Chris took my questions very personally and did not want to hear my problem, like any other dealership that sells a car and once it’s off their lot it’s the owners problem. Hope he had a great and healthy Holiday. Definitely would never buy another vehicle from them ever again. I normally don’t leave bad reviews but I think people need to know before purchasing a car from Torrington Toyota. Be Aware !!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Good Morning Sir, We would like to apologize for your poor experience. We strive to make sure customers leave satisfied at all times. We would love to try to resolve this issue with you. Please feel free to give us a call or stop by. We also hope you had a great holiday. Again, we apologize for inconvenience.

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This was my FIFTH vehicle purchased from Tee and

This was my FIFTH vehicle purchased from Tee and Torrington Toyota. ALWAYS A GREAT EXPERIENCE. Every time is a joy. It's not a typical dealer just trying to get your money, they take care of you with respect and attention to detail. I will continue to highly recommend and "drive" any business I can their way.

This was my FIFTH vehicle purchased from Tee and

This was my FIFTH vehicle purchased from Tee and Torrington Toyota. ALWAYS A GREAT EXPERIENCE. Every time is a joy. It's not a typical dealer just trying to get your money, they take care of you with respect and attention to detail. I will continue to highly recommend and "drive" any business I can their way.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
Worked with:
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