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2019 consumer dealer award
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2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award 2015 consumer dealer award

Reviews

(1,204 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Toyota of Greenwich from DealerRater.

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Excellent experience.

I was pleasantly surprised with the Service Representative. Giulio was professional and caring. He did everything he could to reduce my final cost and inconvenience. Both very important!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Maintain service

Excellent! Karlo was very nice and the service was done faster than I expected. He also told me more information about Toyotacare which I would consider later.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Immediate an outstanding response for the repair.

Found a problem with a tire pressure monitor on my Sequoia late yesterday. Jay immediately scheduled a 7:30am appointment this morning and it was fully repaired by 8:30am. Great service. Bob

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Quick & easy

Rather than dropping my car off for the day, I decided to wait. The service was completed much faster than I thought it would be!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Wonderful experience, as usual!

My service appointment was right on time. I was warmly greeted upon arrival. I waited for my car in the lovely waiting area and was offered coffee by several employees. As usual, a great experience from start to finish!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Very good

Julio Zallo was very helpful. Will recommend this dealership for Toyota Service. He explained everything in detail. Over all very nice and pleasant experience for servicing

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great place

Very nice place and friendly people.. I recommend this place for anyone .. every time I go there, I find everything is on time Thank you

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

Great communication from Toyota of Greenwich!

I found it very helpful that the technician at Toyota of Greenwich called me several times during a Saturday morning service appointment to update me on the progress of the diagnostic and repair of my Toyota. It helps a great deal to know what is going on. It was a busy morning at Toyota of Greenwich and he told outright it would take a couple hours to get to my car - that was accurate and I understood what needed to be done to my car. Great communication from Toyota of Greenwich! Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.

what a pleasure

My service experience this morning at Toyota of Greenwich was excellent. I was greeted warmly by Alicia, at the service desk, the work was done well within the estimated time, and was not costly. My car drives more smoothly now, and I look forward to future service appointments at this dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Fast & Friendly

This was my second time coming to get my car serviced. They were super fast and friendly. Julio greets you with a handshake and didn't pressure me to add on anything extra like I have been at other places.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.