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Honda of Danbury

(1,048 reviews)
2022 state dealer award
View 3 awards
2022 state dealer award
2022 consumer dealer award 2019 consumer dealer award

Reviews

(1,048 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Honda of Danbury from DealerRater.

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This is the second new car purchase I've made at Danbury...

This is the second new car purchase I've made at Danbury Honda and I would highly recommend them. Carlos our sales person was so easy going and never pressured us at anytime during the process. He was able to answer all of our questions specifically comparing the Honda Pilot to its competitors. He negotiated an excellent price for our trade in and worked out a monthly payment that was right in our range. Jim in the finance department was also very helpful in getting us a great rate and closed our deal within 48 hours. If you are in the market for a Honda, go see Carlos and Jim!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Honda of Danbury! We love hearing about your repeat visit and glad that you are enjoying your second car from us. We appreciate your positive feedback about Carlos and Jim. Enjoy your vehicle!

I would definitely recommend the Danbury, CT. Honda...

I would definitely recommend the Danbury, CT. Honda dealership to any of my friends. This car I recently leased was the fourth Honda my wife and I have leased over the last four years. We met Brian Beenland a few years ago at the Brwester Honda dealership and after dealing with him I'd never buy a car from anyone else. His hands-on help from the order to the delivery of the vehicle to us was a great blessing. the whole process was seemles and we always have had good expieriences. We followed Brian to Danbury where we met Tony Delena who was also excellent. The danbury Honda shop was even better due to their great customer service which we have used several times now. It's one of the best service centers I have seen in over fifty years of driving. We'd like to thank Brian and Tony for making the car buying nightmare an excellent process Richard B. Honeck

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Richard, Thank you for taking the time to review and recommend Honda of Danbury! We will continue to provide you with an excellent experience and truly value your praise about Brian and Tony. Thank you!

I found the buying expierence to be wonderful. I felt no...

I found the buying expierence to be wonderful. I felt no pressure from salesman and the manerger was supportive and helpfull. I wasen't expecting for the manger to be invovled with my purchase, it was a nice surprise. Had looked at another honda dealer closer to home but felt extremely pressured by salesman. I am very happy I choose Danbury Honda and am looking forward to first sevice visit, the service lounge looked so clean and comfortable. Over all I found Danbury Honda very welcoming and friendly. I got the car I wanted and at the price range I was looking for. I would highly recommend any one looking to purchase a Honda to go to Danbury Honda.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for choosing Honda of Danbury. We really appreciate your review and positive feedback. Enjoy your vehicle!

My wife and I know many people who have purchased...

My wife and I know many people who have purchased vehicles from Honda of Danbury and they all had nothing but great things to say about them. We decided to take their personal recommendations and we are so glad that we did. The Dealership is absolutely beautiful and the staff is professional, helpfull and very friendly. The buying experience was a pleasure.... No pressure or rush during the vehicle selection process. Richard is a great salesperson who listens to your needs and fully explains all of the different vehicle features in a professional, friendly way. He provided us with exactly what we wanted... "A great car at a great price". The Service department is also excellent. With an unbelievable customer lounge, a friendly staff and competative pricing...we have no need to go anywhere else. Just like our friends, Honda of Danbury is our #1 choice.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I have been driving a Hyundai for the last several years,...

I have been driving a Hyundai for the last several years, and my parents have two of them, so when my car broke down my first response was to go to Hyundai. I found them to be rude, arrogant, and overpriced for an inferior product - I bought my Hyundai in the first place because it was cheap. After the treatment I was recieving at the Hyundai dealership, I walked out and went to Honda next door. The salesman, John Francisco, was friendly, accomadating, knowledgable, and went out of his way to make sure that we got a car that suited our needs in the price range that we were looking for. John spent the better part of two days working with us, and was never anything other than helpful. We also worked with Jim Wright, who was very helpful and friendly and helped us a great deal with the financing. Thank you John and Jim! I love my new car, and I will definatley recommend Honda of Danbury to others! Gratefully, Michele Moylan

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was such a pleasure to work with Carlos Albuquerque....

It was such a pleasure to work with Carlos Albuquerque. He made returning my leased vehicle and getting into a new lease as easy as possible for me. I truly feel he went above and beyond in assisting me complete the transaction in a short amount of time, due to me having to travel shortly after picking up the new car. He was friendly, easy to talk to, explained everything for me, was easy to reach with any additional questions I had and if I had to leave a message was extremely prompt in returning my phone calls. He also transferred the registration of my old leased vehicle to the new with about an hours notice when appointments changed in the time I could return my old leased vehicle. I would recommend him personally to any friends, family or co-workers that I know looking to buy or lease a Honda. I look forward to working with him again at the end of this lease as well! The business manager, Jim Wright, made all of the paperwork easy and quick to complete! Tom McMullin was also warm and friendly introducing himself and offering to assist if I had any questions if Carlos was not available. My only reluctantancy in returning to the Danbury Honda dealership is the risk of having to deal with General Sales Manager, Robert Plambeck. He is the reason I left the Brewster Honda dealership and came to Danbury Honda about 3 1/2 to 4 years ago. I am relieved I did not have to work with him on this transaction. I hope when I return Robert is either no longer employed at Danbury Honda or I can request not to work with him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Do not leave a deposit on a vehicle unless you are 100%...

Do not leave a deposit on a vehicle unless you are 100% sure that you are going to buy a vehicle from Honda of Danbury. They will keep your deposit (in my case %500.00)and blow off your phone calls and the voice mails you send when trying to get your deposit back.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
2 people out of 2 found this review helpful.

The good-looking salesperson Chris Corbett was so helpful...

The good-looking salesperson Chris Corbett was so helpful in our car buying process. whatever I wanted I got. the dealership did not have the color car I was looking for and chris made sure we got it! the dealership is so beautiful as well as he is! he was wonderful to work with and I am definitly working with him again! he is very hot and I am recommending him to all my friends

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I was in the market for a new Honda (being in a household...

I was in the market for a new Honda (being in a household with4 hondas Honda was a no brainer),anyway we where shopping at costco shopping and I saw the danbury Honda down the street.I stopped in on a whim and was cheerfully met by dave marino.I. told him I was looking to buy a new accord coupe in stick shift(very hard to find)in about a month.dave instantly got me a set of keys to an accord coupe to drive,I never even had to ask.I was not pressured in the least and Dave even let me and my dad test drive the car by ourselves.I test drove the car and asked dave the best deal he could give me.Dave gave me a great deal,and I told him I was waiting on a check to get the car which should take about a month.Dave told me he wasn't sure how long he would have a stick shift accord because they don't make many.Anyway a month later I returned and Dave gave me even more off the msrp then when I went for the test drive.Dave bent over backwords for me and was extremely honest and genuine.I have never had a better experience in my life when buying something.Everyone at the dealership was so nice and even though the dealership was very busy,dave took car of me like a member of his family.I will never buy another new car from any other dealership,the experience was that good.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
1 person out of 1 found this review helpful.

We were greeted by Luis Lessa with such a friendliness...

We were greeted by Luis Lessa with such a friendliness and brought into this beautiful immaculate showroom. We were impressed. An array of beautiful cars beckoned us but we fell for the Pilot and that suited our needs the most. The whole sales team were friendly, helpful (even when we came in once and Luis wasn't immediately available we were met with courtesy and helpfulness.) Luis is a professional and when we picked up our new Honda we new we had come to the right dealership. We highly recommend Honda of Danbury to our friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.