Reviews
Keith is just an excellent service advisor.
Keith is just an excellent service advisor. The location in Darien is another big advantage
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Andrew, thank you for giving a shoutout to Keith and leaving BMW of Darien a five-star review!
The maintenance service was great!
The maintenance service was great! From scheduling to picking the car up, it was super smooth. I’ll definitely return.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We're delighted to hear that your maintenance service experience was smooth from start to finish at BMW of Darien. Thanks for the positive feedback, and we look forward to seeing you again!
My 3 year service contract had expired but they still
My 3 year service contract had expired but they still used it. That is good customer service. The service was done within time. The car was clean inside out. I will need new tires and the deal they gave me beats Costco in price - that’s really competitive pricing. Overall - perfect!
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Sanjay, we're delighted to hear about your positive experience with BMW of Darien! It's great that our team could provide excellent service and competitive pricing. Thanks for sharing your feedback!
Professional, very helpful.
Professional, very helpful. Good onsite atmosphere for working while dealership services the car. Mechanics text video, which is helpful. Highly recommend
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Mark, we're delighted to hear you had a positive experience with us at BMW of Darien. Thanks for the recommendation and kind words!
Jaime was awesome!
Jaime was awesome! Very attentive with updates on pricing, timing and progress. The service team had my car in and out very quickly while also making after hours pickup simple. Absolutely recommend BMW of Darien as a whole.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the glowing review! We're delighted to hear that Jaime and our service team at BMW of Darien provided such attentive and efficient service. We appreciate your recommendation!
Very good service.
Very good service. The service department people explained well what needed to be done, and they have done.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Pier, we're glad to hear that our service department at BMW of Darien provided clear and effective assistance. Thanks for the positive feedback!
We heard a strange noise while driving the vehicle.
We heard a strange noise while driving the vehicle. We dropped off the car and BMW of Darien’s Service Department immediately examined the car, diagnosed the problem and fixed the vehicle within 24 hours. Since the problem was covered by our warranty, we had the repair completed and a safety check free of all charges. The vehicle operated like a new car when we drove away.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience! We're glad our BMW of Darien Service Department could quickly diagnose and fix the issue under warranty. Enjoy driving your car like new again!
This was hands down the best car shopping experience of
This was hands down the best car shopping experience of my life. Silvia was a great help and highly recommend getting a car from her! Amazing knowledge and customer service, very easy to work with. All around 10/10 experience
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're delighted to hear that Silvia and the team at BMW of Darien provided such an outstanding car shopping experience! Thanks for recommending us, and enjoy your new ride!
it was a pleasant working with the people there very
it was a pleasant working with the people there very friendly atmosphere . I have recommended other friends to BMW .
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Steve, we're delighted to hear you enjoyed the friendly atmosphere at BMW of Darien. Thanks for recommending us to your friends!
As usual a get experience.
As usual a get experience. Oil change and AC service. Fast, friendly and fair price for exceptional service..
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dan, we're delighted to hear you had another great experience with us at BMW of Darien. Thanks for your continued trust and support!