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Mercedes-Benz of Greenwich

(325 reviews)
2025 state dealer award
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2025 state dealer award
2025 consumer dealer award

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(325 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mercedes-Benz of Greenwich from DealerRater.

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Every one was well informed and helpful.

Every one was well informed and helpful. My sales person was Matthew Boer. I felt very comfortable with him. Both due to his knowledge and attitude. A hugely different experience than I had elsewhere. He tried hard and succeeded in getting me the car I wanted. Joseph and Jonathan also deserve a mention. Thanks guys.

Every one was well informed and helpful.

Every one was well informed and helpful. My sales person was Matthew Boer. I felt very comfortable with him. Both due to his knowledge and attitude. A hugely different experience than I had elsewhere. He tried hard and succeeded in getting me the car I wanted. Joseph and Jonathan also deserve a mention. Thanks guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're glad you found our team to be knowledgeable and helpful. It's great to hear that they made your experience different in a good way. Thank you for sharing your positive feedback about Mercedes-Benz of Greenwich.

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Anthony Polisena the Sales Manager is the best!

Anthony Polisena the Sales Manager is the best! He found us an amazing car - 2025 BMW-440 Convertible that I LOVE LOVE LOVE that I picked up today 6.25.25. He asked me what we were looking for and made it a point to search for the exact car that would fit our needs and expectations. He gave us the personal touch to find me the best car and when we arrived to pick it up he went over an above and treated us like a ROCK STAR with 5 star service. He is truly an asset to Mercedes-Benz of Greenwich and I highly recommend him as he has a customer for life!! Thank you Anthony Polisena for going above and beyond. YOU ROCK!! P.S I am thankful that Anthony had Mike Liberti help walk me through how the car operates and taking the time to show me how to use all the interior features. Mike Liberti was so kind an patient and took the time out to help me. Thank you Mike. I also want to thank Matthew Bayer for his help. THANK YOU AGAIN ANTHONY FOR BEING EXCEPTIONAL AND FINDING ME A GREAT CAR!

Anthony Polisena the Sales Manager is the best!

Anthony Polisena the Sales Manager is the best! He found us an amazing car - 2025 BMW-440 Convertible that I LOVE LOVE LOVE that I picked up today 6.25.25. He asked me what we were looking for and made it a point to search for the exact car that would fit our needs and expectations. He gave us the personal touch to find me the best car and when we arrived to pick it up he went over an above and treated us like a ROCK STAR with 5 star service. He is truly an asset to Mercedes-Benz of Greenwich and I highly recommend him as he has a customer for life!! Thank you Anthony Polisena for going above and beyond. YOU ROCK!! P.S I am thankful that Anthony had Mike Liberti help walk me through how the car operates and taking the time to show me how to use all the interior features. Mike Liberti was so kind an patient and took the time out to help me. Thank you Mike. I also want to thank Matthew Bayer for his help. THANK YOU AGAIN ANTHONY FOR BEING EXCEPTIONAL AND FINDING ME A GREAT CAR!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

We're grateful you had such a great experience with our team at Mercedes-Benz of Greenwich. Finding the right BMW-440 Convertible for you was their pleasure, and it's wonderful to hear they ensured a smooth process. Wishing you many amazing drives in your new car.

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Leticia did an outstanding job helping us through the

Leticia did an outstanding job helping us through the entire purchase process! She went the extra 10miles every time to address our questions and concerns with patience and a smile!

Leticia did an outstanding job helping us through the

Leticia did an outstanding job helping us through the entire purchase process! She went the extra 10miles every time to address our questions and concerns with patience and a smile!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We're pleased to know our team made the purchase process smooth for you. Your feedback is appreciated, and we wish you many wonderful moments with your new Mercedes-Benz.

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Jay and his manager Evan were a pleasure to deal with.

Jay and his manager Evan were a pleasure to deal with. Highly recommend Greenwich Mercedes. Ty Mark

Jay and his manager Evan were a pleasure to deal with.

Jay and his manager Evan were a pleasure to deal with. Highly recommend Greenwich Mercedes. Ty Mark

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the kind words, Mark. We appreciate your recommendation of Mercedes-Benz of Greenwich.

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My 3rd Mercedes purchase but my first with Gilbert.

My 3rd Mercedes purchase but my first with Gilbert. Gilbert worked very quickly to find a car that met our need and his service was exceptional.

My 3rd Mercedes purchase but my first with Gilbert.

My 3rd Mercedes purchase but my first with Gilbert. Gilbert worked very quickly to find a car that met our need and his service was exceptional.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Thank you for choosing Mercedes-Benz of Greenwich again. We're delighted our team could assist with your purchase and provide exceptional service.

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Paul Rudovic was fantastic to work with!

Paul Rudovic was fantastic to work with! I spoke with him over the phone—he was incredibly kind, responsive, and ready to answer all my questions. He promptly sent me detailed links about the cars I was interested in. When we arrived, the car was in perfect condition and ready to go. Paul is very personable and professional. I highly recommend working with him!

Paul Rudovic was fantastic to work with!

Paul Rudovic was fantastic to work with! I spoke with him over the phone—he was incredibly kind, responsive, and ready to answer all my questions. He promptly sent me detailed links about the cars I was interested in. When we arrived, the car was in perfect condition and ready to go. Paul is very personable and professional. I highly recommend working with him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Our team appreciates your kind words and is always ready to assist with your needs at Mercedes-Benz of Greenwich. Thank you for the recommendation.

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Very good experience.

Very good experience. Staff is extremely professional and knowledgeable. Delivered on everything promised. Will be back when ready to upgrade

Very good experience.

Very good experience. Staff is extremely professional and knowledgeable. Delivered on everything promised. Will be back when ready to upgrade

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Dealer response

We're pleased to hear about your positive experience with our team. If you have any questions or need assistance in the future, feel free to reach out. Take care!

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Matthew Bayer was outstanding!

Matthew Bayer was outstanding!!Top rating in knowledge, transparency and professionalism, it was a very enjoyable experience

Matthew Bayer was outstanding!

Matthew Bayer was outstanding!!Top rating in knowledge, transparency and professionalism, it was a very enjoyable experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for sharing your experience with Mercedes-Benz of Greenwich. We're glad our team provided an enjoyable and professional service during your visit.

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Had a great experience, with very nice selection of cars.

Had a great experience, with very nice selection of cars. Jay was very helpful and did not feel any pressure to buy a car even though I purchased the GLA. They worked very fast as well. Would recommend getting your Mercedes from this location.

Had a great experience, with very nice selection of cars.

Had a great experience, with very nice selection of cars. Jay was very helpful and did not feel any pressure to buy a car even though I purchased the GLA. They worked very fast as well. Would recommend getting your Mercedes from this location.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your recommendation and kind words about our team's support. We're glad to hear you enjoyed the GLA purchase experience with us.

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If you are looking for a hassle free car-buying

If you are looking for a hassle free car-buying experience, I truly recommend visiting Gilbert Castellon at Mercedes-Benz of Greenwich. His professionalism, friendliness, and dedication to provide an exquisite experience made all the difference.

If you are looking for a hassle free car-buying

If you are looking for a hassle free car-buying experience, I truly recommend visiting Gilbert Castellon at Mercedes-Benz of Greenwich. His professionalism, friendliness, and dedication to provide an exquisite experience made all the difference.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your recommendation. We take pride in the professionalism and dedication of our team at Mercedes-Benz of Greenwich.

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