Mercedes-Benz of Greenwich

I cannot speak enough about the professionalism that I was presented with. Their knowledge about the vehicle I purchased cannot be surpassed. They bent... over backwards to satisfy us in price and making any necessary minor repairs to our used but almost new E400 convertible.

Poor Customer Service, Liars, poor experience. Horrible service, thieves, liars beware! I have been a loyal Mercedes customer for over 20 years made a... mistake and ruined my experience with these crooks. Leased 2 vehicles in past 45 days and both time I was lied and manipulated by Jose Carbonello. On my original deal. I still agreed to work with them because they pressure you and make believe they are trying there best for you. There manger Anthony also a very rude individual with no customer service. I asked to speak to he’s manager and have not received a courtesy call. I am owed a key and was told that if I can’t gone to CT to go to a local dealer and get it and send them a bill. Also make sure the bill is dealer discounted or he won’t pay. Excuse me when I leased the vehicle this hassle was not told to me. To get a sale they’ll say anything. After the sale is made forget them ever helping you out. I need another vehicle and it would have been there sale but they lost out when no call back was given.

An elite car buying experience, just what I expected from Mercedes-Benz of Greenwich. From the very beginning my salesperson Hoss Oveissi assessed my needs,... respected my time and delivered exactly what I was looking for.

Have not purchased a vehicle yet. Different Mercedes Benz dealerships have different ways of pricing. Very prompt communication. Looking for prices of... older models to become more reasonable.

I love this place They treat me great Love my car. I have the best salesman and the greatest manager. Tomaso All my friends and family will be driving... a Benz from Mercedes Benz of Greenwich

I have been debating buying a new (used) car for a while. Searched the Mercedes CPO website regularly. When I saw that Greenwich had an ML with every... feature my wife and I wanted I still procrastinated. I waited till this past Friday afternoon to call Greenwich Mercedes. Receptionist put me in touch with Tim H. and an hour later I had agreed to buy the car and pick it up the next day. Now, I told Tim that I was coming from Jersey so I wanted to be sure the paperwork and car would be ready so we can just take it home that same day. True to his word, Tim ensured that Finance had all the papers ready to sign and that the car was fully detailed. We drove up Saturday around noon and were home before dinnertime with a new ML350.

I never thought that I could afford a mercedes, but my fiance talked me into going to this dealership which he has been a customer of since 2014! He introduced... me to Claudio Cirillo, who along with his team took the hassle and the stress out of the entire shopping and leasing process. I told them that the lease with my Toyota Scion was due to expire in two weeks, and Claudio was able to find me a mercedes within two days of that! They even took my old leased toyota and returned it for me so i did not have to do it myself. Claudio and his team made it so that when I came into the dealership, all i had to do was just sign some papers and that's it. They had everything waiting for me already. Then Freddy was nice enough to register me for the mBrace account and activate it on the spot, as well as show me the ins and outs of my new car. I could not be happier, nor could i recommend this dealership enough!!!! The customer service of Claudio and his team, and how accommodating the entire dealership was, will have my ever lasting loyalty. Thank you so much Claudio and everybody at Mercedes Benz of Greenwich, I look forward to many years together!!!

I recently purchased a used Mercedes and Anthony Polisena is really an exceptional Sales Manger, he made my experience quick and easy and I felt very comfortable... working with him!!

I purchased a pre-owned Honda Odyssey from Greenwich MB in Nov 2017; a great car in great condition with low miles at a great price. I experienced truly... Exceptional Customer Service with Willie Williams. He went out of his way, and out of normal business hours, to pick me up at the train station when my previous car had trouble. Willie made the transaction process very smooth, very transparent, and had everything I needed ready even before I asked for it. I paid a fee for them to do 2 title transfers & to get my car registered in NJ. That was done in a timely fashion And they returned $500 unused from the transfers! I didn’t expect to see any of that money again…. Shows me honesty and integrity as well as flawless ease of good service. Thanks Willie, Anthony, and MB of Greenwich, it was a pleasure doing business with you!!

Purchasing a car is usually a stressful proposition. Caludio Cirillo and Hoss were the ultimate professionals. The process was smooth and I was in and... out in no time. I now know where I will purchasing all of my future Mercedes Benz. I will also be recommending it to others as well.