Reviews
Karl Chevrolet took care of my car in time of need. and the staff is great.
Karl Chevrolet took care of my car in time of need. and the staff is great.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Service for a smile. Great quality work and essential to keeping my car running with peak performance Pleasant two work whip and very efficient. Call.Chevrolet makes a very easy to schedule service appointments and provides for early drop off and late pick up. I can't imagine going to any other dealership.
Service for a smile. Great quality work and essential to keeping my car running with peak performance Pleasant two work whip and very efficient. Call.Chevrolet makes a very easy to schedule service appointments and provides for early drop off and late pick up. I can't imagine going to any other dealership.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
There is no one better than Wally Frank. A genuine, professional, caring and automobile 'friend.' BRAVO ZULU - Well done. /s/ COl. M.D. Mariska
There is no one better than Wally Frank. A genuine, professional, caring and automobile 'friend.' BRAVO ZULU - Well done. /s/ COl. M.D. Mariska
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
Well worth the drive as we are from Maryville Mo. Levi Cocks and Mark Hermosillo had our best interests at heart. Helped me find a new Colorado ZR2 that checked all the boxes! Even had service install running boards and cover before I left on Saturday. Everything I was looking for. Same day also helped my 20 year old college daughter purchase her first vehicle, a Chevy trailblazer. They worked with her preferences and budget to get her a vehicle she loves. Big dealership with lots of inventory, but also with people who care for their customers. What more can you ask for?
Well worth the drive as we are from Maryville Mo. Levi Cocks and Mark Hermosillo had our best interests at heart. Helped me find a new Colorado ZR2 that checked all the boxes! Even had service install running boards and cover before I left on Saturday. Everything I was looking for. Same day also helped my 20 year old college daughter purchase her first vehicle, a Chevy trailblazer. They worked with her preferences and budget to get her a vehicle she loves. Big dealership with lots of inventory, but also with people who care for their customers. What more can you ask for?
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Your satisfaction is important to us, so we want to sincerely thank you for choosing The Karl Chevrolet Company and we hope to see you again soon!
I have been purchasing used and new vehicles from car dealerships for many many years. Some good experiences and some bad experiences. I recently purchased my Suburban from Karls, his dealership is over 150 miles from my home, that's a 2.5 hour drive. What an experience I had. Yes, long ride and a lot of time driving but the service I received from Rob the salesman and more importantly, Leo the owner of the dealership was outstanding. I had many conversations, texts and videos with Leo regarding this particular Suburban he had in stock. Leo is a great guy and very honest, going forward, all of my future vehicle transactions will first start at Karls Chevrolet. Thank you. Rich Zingaro
I have been purchasing used and new vehicles from car dealerships for many many years. Some good experiences and some bad experiences. I recently purchased my Suburban from Karls, his dealership is over 150 miles from my home, that's a 2.5 hour drive. What an experience I had. Yes, long ride and a lot of time driving but the service I received from Rob the salesman and more importantly, Leo the owner of the dealership was outstanding. I had many conversations, texts and videos with Leo regarding this particular Suburban he had in stock. Leo is a great guy and very honest, going forward, all of my future vehicle transactions will first start at Karls Chevrolet. Thank you. Rich Zingaro
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- 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Rich, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
From Rob in sale's to all in service. I could not ask for anything better
From Rob in sale's to all in service. I could not ask for anything better
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- 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Jerry, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Staff at very knowledgeable, polite, professional, and helpful. This is my 3third car from Karl and I won’t go anywhere else
Staff at very knowledgeable, polite, professional, and helpful. This is my 3third car from Karl and I won’t go anywhere else
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Karl Chevrolet provides excellent professional service. The staff is courteous and responsive to the customer.
Karl Chevrolet provides excellent professional service. The staff is courteous and responsive to the customer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Came in for service or repair
Poor. This dealership never answers my e-mail question. Even the second time I got no response.
Poor. This dealership never answers my e-mail question. Even the second time I got no response.
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- Overall experience
- 1.0
- Does not recommend this dealer
- Shopped for a used car
KARL Chevrolet responded privately on 9/05/23 4:23 PM Doron, We take comments and feedback very seriously, and we appreciate you taking the time to let us know you were not happy with our team's level of service. I did research your inquiry about a 2012 Lexus LS460. On August 29th, Danielle did respond letting you know that car had been SOLD as was actually DELIVERED that same day. It appears that her email may have gone to your 'junk' folder and you never saw it. I responded again today by forwarding her email; but I am not sure it will go through. Please check the junk folder on your gmail account and look for an email from '[email protected]' ..... again, I apologize that you did not get our initial response. If you do find the email in the junk folder, I would appreciate it if you would consider revising your review as we do take these VERY SERIOUSLY. Our goal is to help each customer have an outstanding experience, regardless of whether they elect to do business with Karl Chevrolet or not. Thanks for the opportunity to assist you. I am sorry it did not work out this time; but perhaps there will be another opportunity in the future. Best, Leo Update on your vehicle of interest from Karl Chevrolet From: [email protected] To: [email protected] August 29, 2023 Dear Doron, Thank you for your interest in the 2012 Lexus LS 460 we had listed for sale. This specific vehicle has been SOLD and being delivered today. I would be happy to keep you informed about other potential vehicles of interest. To help us provide you with relevant vehicle options, can you please let me know: Are specifically looking for a Lexus LS 460, or would similar size vehicles be of interest? Do you have a specific budget or price range you are looking at? Are there any specific "MUST HAVE" features? Is there any other criteria of importance - maximum mileage, etc? Be sure to bookmark our website at www.karlchevy.com to keep up with our latest inventory and specials. Our team looks forward to assisting you in your vehicle search. Thank you again for your interest in a vehicle from Karl Chevrolet. Thank you, Danielle LaValle Business Development Manager (203) 966-9508 (203) 972-0813 [email protected]
I had a great experience with Wally. No pressure and easy process. Love my new Trailblazer.
I had a great experience with Wally. No pressure and easy process. Love my new Trailblazer.
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- Overall experience
- 5.0
- Does recommend this dealer
- Shopped for a used car