Karl Chevrolet

I had a great experience with Wally. No pressure and easy process. Love my new Trailblazer.

Gary was great,He made everything really easy for us. In just a few hours we were on the road with our new vehicle! Highly highly recommend checking this dealer out! No rushing, no hassle, one of the best dealers I’ve been to,if not the best!

Monday, called and spoke to Gary to see if the 2019 Suburban was available. I was told it was available but he would have to check if the dealership dealt with Massachusetts RMV because it is a pain. Because I live an hour and a half away I offered to leave a deposit and explained I wanted to do as much as possible over the phone. I was told no to leaving a deposit, you know because he had to first figure out if they deal with MA RMV. Tuesday, no return call from Gary. I called him at 4:00 and he told me the same thing "well as I told you dealing with the Massachusetts RMV is a pain." I asked to speak to a manager because at this point I felt like he was brushing me off. I had already explained I had no trade-in, financing already secured, offered to leave a deposit, and wanted to purchase the Suburban. I spoke to Leo Karl at 4:10pm and explained. He said they do in fact deal with Masssachusetts and deal with out-of-state sales all the time. I again reiterated that I would like to purchase the car, he stated he was going into a meeting and would call right back as soon as he checked the availability of the Suburban. No call back! I called and left a message for Leo on Wednesday. No call back. I reached out via their online chats throughout the week and confirmed the vehicle was still available. I also was told the message to Leo that I was expecting a call back would be passed along. My husband called on Wednesday and spoke to Gary, who said he would check on availability and get back to him. NO call back. It is now Friday, and I still have not recieved a call back from the dealership. So, one last attempt, I put in an online request to Steve Karl this time and am awaiting a return call for a purchase and home delivering option of the vehicle. I am glad I live an hour and a half away because if I had to deal with this in person after a long drive I would be really upset. Beyond frustrated and disappointed that a company in the business of selling vehicles doesn't seem to want to sell their vehicle to a ready and willing customer.

We recently had our tires replaced. They had the car for the whole day. I drove the car to Hampton Bays, NY a few days later and the pressure on one of the tires kept slowly dropping. I brought it to a service station and after several hours they discovered that a gasket had a small tear in the rubber.

sales consultant Gary Mihaley was terrific very helpful it was a real pleasure meeting him

Thank you Mr. Karl for the best buying experience we have ever had. We were kept informed, not pressured and couldn't be happier with the outcome. We are so please with our Velar.

Absolutely amazing service! Buying a car from Leo Karl was seamless and actually enjoyable, even for an out of stater. He had everything prepared for us to sign and was incredible to work with over the phone. Gave an exceptional trade in offer, ensured the price of the car was reasonable and fair, and treated us (an active duty military family) with the upmost respect. We value the service we got by Leo Karl and also the friendship created, as he goes above and beyond to ensure we are being taken care of and are happy with our purchase. The customer service provided by him and Laurel was unparalleled. We will never buy another Chevrolet from any other dealer; 100% worth the drive to him.

Steve Karl made an out of state purchase seamless for my Chevy SS. Helped with every detail so all I had to do was turn up and drive away. The car was immaculate and exceeded my expectations, as did the service. Thank you again!

Karl Chevrolet was a wonderful place to do business. Our salesperson, Rob Ferraro was very knowledgeable, helpful, and patient. He made the process easy and seamless. He took care of everything! We love our new truck and will definitely do business with Rob again!

I came to this company as an expat with no credit history in USA. Nevertheless Leo was helping me thru the process and I managed to get my car. He could easily just have given up. Highly recommended