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We recently had our tires replaced. They had the car for the whole day. I drove the car to Hampton Bays, NY a few days later and the pressure on one of the tires kept slowly dropping. I brought it to a service station and after several hours they discovered that a gasket had a small tear in the rubber.
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sales consultant Gary Mihaley was terrific very helpful...
sales consultant Gary Mihaley was terrific very helpful it was a real pleasure meeting him
Thank you Mr. Karl for the best buying experience we have...
Thank you Mr. Karl for the best buying experience we have ever had. We were kept informed, not pressured and couldn't be happier with the outcome. We are so please with our Velar.
Absolutely amazing service! Buying a car from Leo Karl...
Absolutely amazing service! Buying a car from Leo Karl was seamless and actually enjoyable, even for an out of stater. He had everything prepared for us to sign and was incredible to work with over the phone. Gave an exceptional trade in offer, ensured the price of the car was reasonable and fair, and treated us (an active duty military family) with the upmost respect. We value the service we got by Leo Karl and also the friendship created, as he goes above and beyond to ensure we are being taken care of and are happy with our purchase. The customer service provided by him and Laurel was unparalleled. We will never buy another Chevrolet from any other dealer; 100% worth the drive to him.
Steve Karl made an out of state purchase seamless for my...
Steve Karl made an out of state purchase seamless for my Chevy SS. Helped with every detail so all I had to do was turn up and drive away. The car was immaculate and exceeded my expectations, as did the service. Thank you again!
Great Salesman! Great Dealership!
Karl Chevrolet was a wonderful place to do business. Our salesperson, Rob Ferraro was very knowledgeable, helpful, and patient. He made the process easy and seamless. He took care of everything! We love our new truck and will definitely do business with Rob again!
I came to this company as an expat with no credit history in USA. Nevertheless Leo was helping me thru the process and I managed to get my car. He could easily just have given up. Highly recommended
Purchased new truck Satisfaction
Rob Ferrari handled friendly my inquiries to purchase a new truck. He was very professional, patient. I thank all team to be professional. I would recommend people to visit Karl Chevrolet.
The best ....
Wonderful dealership....always a pleasure to work with the Sales and Service Departments!
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Bad service experience
To put it succinctly: miserable. We brought our Suburban in several times for service, each time the customer service was dreadful. They were abrupt, significantly underestimated the price of the service (scope did not change), and pushed hard to sell add-on services. Weren't even willing to explain why the services or how they are priced. We will not go back.
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (203) 442-5192 to discuss your concerns, as your satisfaction is of utmost importance to us.