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Karl Chevrolet

(181 reviews)
Visit Karl Chevrolet
Sales hours: 8:00am to 6:00pm
Service hours: 8:00am to 5:30pm
View all hours
Sales Service
Monday 8:00am–8:00pm 8:00am–5:30pm
Tuesday 8:00am–6:00pm 8:00am–5:30pm
Wednesday 8:00am–6:00pm 8:00am–5:30pm
Thursday 8:00am–8:00pm 8:00am–5:30pm
Friday 8:00am–6:00pm 8:00am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2017 state dealer award
View 3 awards
2017 state dealer award
2018 consumer dealer award 2017 consumer dealer award
New (877) 455-2175 (877) 455-2175
Used (866) 984-3906 (866) 984-3906
Service (877) 456-2022 (877) 456-2022

Reviews

(181 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Karl Chevrolet from DealerRater.

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sales consultant Gary Mihaley was terrific very helpful...

sales consultant Gary Mihaley was terrific very helpful it was a real pleasure meeting him

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Thank you Mr. Karl for the best buying experience we have...

Thank you Mr. Karl for the best buying experience we have ever had. We were kept informed, not pressured and couldn't be happier with the outcome. We are so please with our Velar.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Absolutely amazing service! Buying a car from Leo Karl...

Absolutely amazing service! Buying a car from Leo Karl was seamless and actually enjoyable, even for an out of stater. He had everything prepared for us to sign and was incredible to work with over the phone. Gave an exceptional trade in offer, ensured the price of the car was reasonable and fair, and treated us (an active duty military family) with the upmost respect. We value the service we got by Leo Karl and also the friendship created, as he goes above and beyond to ensure we are being taken care of and are happy with our purchase. The customer service provided by him and Laurel was unparalleled. We will never buy another Chevrolet from any other dealer; 100% worth the drive to him.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Steve Karl made an out of state purchase seamless for my...

Steve Karl made an out of state purchase seamless for my Chevy SS. Helped with every detail so all I had to do was turn up and drive away. The car was immaculate and exceeded my expectations, as did the service. Thank you again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Great Salesman! Great Dealership!

Karl Chevrolet was a wonderful place to do business. Our salesperson, Rob Ferraro was very knowledgeable, helpful, and patient. He made the process easy and seamless. He took care of everything! We love our new truck and will definitely do business with Rob again!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Highly professional

I came to this company as an expat with no credit history in USA. Nevertheless Leo was helping me thru the process and I managed to get my car. He could easily just have given up. Highly recommended

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Purchased new truck Satisfaction

Rob Ferrari handled friendly my inquiries to purchase a new truck. He was very professional, patient. I thank all team to be professional. I would recommend people to visit Karl Chevrolet.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

The best ....

Wonderful dealership....always a pleasure to work with the Sales and Service Departments!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Bad service experience

To put it succinctly: miserable. We brought our Suburban in several times for service, each time the customer service was dreadful. They were abrupt, significantly underestimated the price of the service (scope did not change), and pushed hard to sell add-on services. Weren't even willing to explain why the services or how they are priced. We will not go back.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 3.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (203) 442-5192 to discuss your concerns, as your satisfaction is of utmost importance to us.

Solid job

Easiest car buying experience,. Walter Frank was completely transparent with the dealer #?s and we made a deal within 24hrs that was great. Didn?t get rolled by sone finance guy hawking unneeded extras. Guy is class act.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Mark, Thank you for sharing your vehicle purchase experience here at Karl Chevrolet. Wally Frank has been a valuable member of our team for over 20 years. Our entire team takes pride in providing the same type of professional, no-hassle service that we would expect ourselves if we were purchasing a vehicle. I'll be sure to pass along your compliments to Wally. Please feel free to contact us should you have any questions about your new vehicle. Our Service Team looks forward to assisting you with any maintenance needs in the coming years. Best, Leo Karl III