Reviews
A Good Experience
I was looking for a midsize sedan for My Wife.After telling a Friend , (Dave Ruden,)that I spent the last week or so looking for the right vehicle. He suggested I give Karl Chevrolet a call and talk to Rob Ferraro. I did and was pleasantly surprised to find a deal on a 2017 Malibu that no other dealer in a midsize sedan could come close to . I met with Rob on a Saturday afternoon and My Wife picked up the car on Monday. A really good experience.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Chevy Bolt purchase
Rob Ferraro was knowledgeable, personable, accessible and efficient. The Bolt is a new product for Chevy and Rob's mastery of it was impressive and helpful. The transaction was streamlined and easy, and his followup covered all my outstanding questions after a few weeks of ownership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
New truck purchase
Just picked up my 6th vehicle from Rob. He helped me locate the exact truck I was looking for and all the details were taken care of at time of delivery.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Exemplary
I recommend Karl Chevrolet without reservation. I have purchased 2 cars from them and my experiences with them have been so much better than any other car dealer that I have ever done business with. They made honest offers for my trades and were straight-shooters the whole time. My most recent visit was with the service department. Toby was gracious, pleasant and helpful. I was able to leave the car at a convenient time for my work hours and was given a courtesy ride home. The car was repaired promptly and accurately and was returned to me spotless. Unlike other dealerships, Karl Chevrolet treated me with integrity and fairness, As a woman, I frequently have run into deceptive business practices at other businesses because they assume that I don't know anything about automobiles. This does not happen at Karl. The whole experience is relaxing and I leave confident that my car has been repaired correctly. I'm a loyal customer because they have earned my loyalty.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Deb - thanks for your kind words and for your business. We sincerely appreciate your loyalty and will always work hard to retain your trust. Every customer deserves to be treated professionally, with respect and with personal attention. We're proud of our staff and the work they do every day on behalf of our customers. Thanks again, Leo Karl III
Great Service
I just leased my third car in the past seven years with Karl Chevrolet and could not be happier with the service. Rob Ferraro was attentive and detail-oriented throughout the entire process. I would recommend Karl Chevrolet to all of my friends (and I have!).
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Colorado Service
Took my Colorado in for oil change and service. Toby gave me first class attention and customer service. Service on my truck was excellent. I highly recommend this dealer.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Two SUV's in six months
I just purchased my second SUV in six months, the first was a Tahoe and the second was a Surburban. Rob Ferraro was such a huge part of this thanks to his experience and knowledge of these vehicles. I would highly recommend Rob and Karl Chevrolet to all my friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Salesman makes it easy, great selection on site.
Always a pleasant place to stop in and do business. They have excellent selection of used cars and make the process of getting the car registared and on the road very easy
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Camillo is the best!
We have been using Karl Chevrolet for years and Camillo in the service department is always friendly, helpful and goes above and beyond when needed. I highly recommend Karl Chevrolet!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Excellence in Service
Toby always goes above and beyond what normal service reps do whenever I have had service, issues or questions. He has even called me to check in to make sure all is well if I hadn't been in for a while.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair