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Richard Lucas Chevrolet

(1,579 reviews)
Sales hours: 10:00am to 8:00pm
Service hours: 6:30am to 6:00pm
View all hours
Sales Service
Monday 10:00am–8:00pm 6:30am–6:00pm
Tuesday 10:00am–8:00pm 6:30am–6:00pm
Wednesday 10:00am–8:00pm 6:30am–6:00pm
Thursday 10:00am–8:00pm 6:30am–6:00pm
Friday 10:00am–6:00pm 6:30am–6:00pm
Saturday 10:00am–6:00pm Closed
Sunday Closed Closed
2024 consumer dealer award
View 5 awards
2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award
New (888) 829-8734 (888) 829-8734
Used (855) 871-9639 (855) 871-9639
Service (866) 718-2403 (866) 718-2403

Reviews

(1,579 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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Thanks again to Lucas Subaru!

We came in for an oil change and walked out with a 2019 Forester! Mike Provilon worked his magic and made it happen! We couldn't be happier!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi Lisa and John, thank you for taking the time to leave a review for us at Richard Lucas Subaru. We're happy we could meet your expectations! We hope to see you soon!

Excellent Experience

I purchased a new 2019 Chevy Colorado ZR2 yesterday. The whole process was flawless. My salesman, Angelo Strazzela went above and beyond for me. Vinny Frasco was also extremely professional, and showed me everything about my new vehicle. This is the third vehicle we have purchased from Richard Lucas Chevrolet, and Angelo has been our salesman for each purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! Hi, thanks for taking the time to leave a review.

Leased 2 New Vehicles and recieved excellent service

My family recently needed to shop out two vehicles for lease agreements within our budget. Richard Lucas Chevrolet provided outstanding help in providing a best in class service not only helping us secure the two vehicles but going above and beyond with helping us trade in our used vehicles and shop out new insurance coverage. They stayed open late during a major snowstorm to ensure we received the cars and were not left without a vehicle. I would highly recommend this dealership for anyone that would like to avoid scams and meet with honest people working within the car trade field.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you so much again for your feedback! We hope you have a great day!

Awesome experience

For the last 2 years I’ve leased vehicles with Richard Lucas,both times my salesmen and their team put me in vehicles at my price for the most part......Courteous and prompt,I’ll be back in 3 years the sales team was that good....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, we are so pleased you enjoyed your visit to Richard Lucas Chevrolet! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Awesome!

These guys are great. Can't say enough nice things about them. My mother and I walked in to just discuss some options knowing winter was on its way and Subaru's reputation for their 4 wheel drive cars handling poor weather beautifully. I'd been to other dealers and had so many people calling me every single day after I expressed they didn't have what I was really looking for. Hidden fees, fees for paying off a car in full, etc. Bill Powell greeted us immediately with a very casual and friendly demeanor. Dealing with Bill was more like hanging out with a friend, and it was a pleasure discussing options with him. Never once pushed us to commit to anything and we felt zero pressure to rush and make a decision. We were so happy with the experience we turned right back around and put down a deposit. Since then I've been extremely satisfied with not only the amazing new car I've gotten but Bill's availability for us both. He's always around for any questions or issues, and he even stayed late after closing one day so I could stop in and pick up my plates. He always kept me updated on the status of my car when waiting for it to arrive and was even available by text which was very convenient. He was very thorough in reviewing its many features and took the time to make sure I understood everything that came with my new awesome car. Would highly recommend this place for anyone looking for a place that won't harass you to buy, they let the cars speak for themselves! While I primarily dealt with Bill the entire staff there seems to be on the same page, they want you to be comfortable and are willing to go above and beyond to make sure this is really the best fit for you. Their cars are amazing too and extremely fair prices. No complaints.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, we're happy you found our staff to be so supportive during your experience here at Richard Lucas Subaru. We hope to see you soon!

Great Experience with Flash

I had a great experience with David "Flash" Gordon. He was very knowledgeable about the Chevy Traverse we test drove and recommended the right trim package. Didn't feel pressured or that i was being sold extra packages that i didn't need

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Richard Lucas Chevrolet! We hope to see you soon!

Awesome customer service from salesman. (angelo)

I went to Richard Lucas Chevrolet to look at a pickup truck and they had a great selection of pickups in the parking lot to choose from. My salesman Angelo show me all the vehicles that he had and showed me the best options for me to purchase the vehicle within the amount of money that I wanted to spend and so I purchased a 2019 Chevrolet Colorado fully loaded with a payment that I felt very comfortable with and again with no pressure. I also got to meet the owners of the dealership and they told me if I have any problems to call them directly and any problem that I would have it would be fixed at the time. I don't plan to have any issues with my vehicle being that it's brand new but to have the confidence of knowing that if I have an issue I can speak to them puts me at ease knowing that I can always go back and get problems fixed if I need to. I will definitely go back to purchase another vehicle soon for my wife being that she already told me what she wants for Christmas. Thank you to the owners of Richard Lucas Chevrolet and Angelo my salesman for making this purchase so easy.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Richard Lucas Chevrolet! We sincerely value your business and look forward to your next visit!

Great Experience

My husband and I were totally happy with the dealership. The employees were friendly and knowledgeable. We felt comfortable and relaxed doing business with everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Amazing amazing

Love comming here!! Just leased a new forester from Saul. The whole team worked so well together!! Thank you Saul for your patience, knowledge and understanding of my exact needs!! Saul knew every single detail about my forester and even some things I didn’t even know myself!! He listened to me and what exzactly I was looking for. Not once did he pressure me to make a purchase !! Saul made sure I knew every detail about my new forester and he truly was invested in my needs and i felt so at ease with him. It truly felt like i was royalty with the treatment I experienced! Thanks Saul and the team. I will be sure to send everyone I know to Richard Lucas Chevy and Subaru directly to my salesman Saul!! Thank you again for all the kind caring knowledge you showed to my particular needs! I can’t wait to come back for service.Thanks Saul and the whole Richard Lucas team !!Amazing amazing P.s. the makeover of the dealership was beautiful!! I hadn’t been here in a while and it looked like a brand new place! So clean and beautiful with the new revamp !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi Fausto, thanks for your praise and kind comments about our team. Thanks again for taking the time to leave us this information about your recent visit. Take care!

They work hard for you- great attitudes-made it simple

Dave "Flash" Gordon was great to work with during my recent car purchase. He made things easy and really worked hard to get my purchase done in a quick manner. The guys at Richard Lucas Chevy are honest too- I didn't feel pressured to buy at all. They are very helpful with good attitudes and funny too. Scott Brown was amazing to work with. He worked tirelessly to get me the best deal possible. Was patient in allowing me time to select the best car for my family. Everyone at Richard Lucas Chevy knows the car business at an A+ level. Vinny Frasco walked me through the entire car features. He made advanced technology easy to understand. He reviewed all the safety information in detail and always checked in to see if I had any questions. This was by-far , the best car buying experience I've ever had. Thanks Fellas ! With gratitude- Pat Woodrow

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi there, thank you for taking the time to leave a review for us at Richard Lucas Chevrolet. We're happy we could meet your expectations! Thank you so much again for your feedback! We hope you have a great day!